Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
Can I modify the voucher numbers manually in BUSY?
Yes, you can modify the voucher numbers manually in BUSY after set voucher numbering type manual by follow these steps:
Step 1: Go to administration section then click on configuration tab.
Step 2: Choose voucher series configuration and select required voucher like sales, purchase etc.
Step 3: Select the series of voucher then click on voucher numbering tab.
Step 4: Specify manual in numbering type then save the configuration.
How can I specify voucher series group in BUSY?
To create voucher series group you can follow some steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Now click on Voucher series configuration and and then click on Voucher series Group management option.
Step 3: Now click on Add voucher series group option and enter the name.
Step 4: Now save the name and then teg voucher series under the group and save the configuration.
How to enable POS billing in BUSY?
To enable pos in BUSY, you can follow the below steps:
Step 1: Go to administration section then click on configuration and choose voucher series configuration.
Step 2: Select the required voucher type then select the series and click on voucher configuration.
Step 3: Now, enable advanced pos data entry then click on configure advanced pos data entry.
Step 4: Next, Configure the pos billing then save the window.
I want to update the billing and shipping details in BUSY. Where can I find the option to edit them?
For use billing shipping feature please follow these steps:
1. Go In administration then configuration
2. Then Go in voucher series configuration
3. Then select voucher type and select series
4. Then enable separate billing shipping feature and save configuration
5. Then pass voucher and in voucher after party name open billing shipping window
6. In this window you can mention shipping address or you can change address
How can i manually change the voucher numbering of sales order if the sequence is not display correctly?
To change voucher numbering of sales order, you can follow the below steps:
Step 1: Take the latest backup of your data.
Step 2: Go to administration section then click on configuration and select voucher series configuration.
Step 3: Choose sales order then select main or any other required series and click on voucher numbering tab.
Step 4: Now, select manual in numbering type then click on ok tab.
Can we change the caption of the invoice as per the series name while doing the transaction?
Yes, we can change the caption of the invoice as per the voucher series, it will reflect on the top of the invoice while doing the transaction..
Step 1: Administration>Configuration>features & Options> General> Enable the option Voucher Type Caption.
Step 2: Administration>Configuration>Voucher series configuration.
Step 3: Select Voucher type & series then click on Voucher Configuration Option.
Step 4: Enable the option ‘Change voucher type caption’ & mention it.
The invoice value is showing as but it is rounding to How do I fix this?
If you dont want to round off the invoice value then you have to disable the auto round off option for the invoice.
Pls Follow the below steps :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Voucher series configuration
Step 4: Then select the required voucher type and series
Step 5: Then voucher configuration
Step 6: Disable the Auto round off final amount option and save it.
Why am I getting a prompt repeatedly to send WhatsApp messages? How can I stop this?
To stop the prompt for sending sms after saving the invoice, follow these steps:
Step 1: Go to administration section then click on configuration.
Step 2: Choose voucher series configuration and select the required voucher type.
Step 3: After select the voucher type, select series for it and then click on voucher configuration option.
Step 4: Specify N to disable for send SMS after saving and save the configuration.
How to configure for send sms through whatsapp after save the sales invoice in BUSY?
To configure for send sms through whatsapp after save the sales invoice in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration
Step 2: Choose the voucher series configuration then click on sales.
Step 3: Select series of sales then click on voucher configuration.
Step 4: Enable send sms after saving option then click on configure tab
Step 5: Specify format and save the configuration.
How can i skip the short narration column in payment or receipt vouchers?
To skip the short narration column in payment or receipt vouchers, you need to follow these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select voucher series configuration then select then receipt or payment voucher and choose the voucher series.
Step 3: On right side click on voucher configuration and after opening it set Y on skip short narration option then save.