Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I specify voucher series group in BUSY?

To create voucher series group you can follow some steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Now click on Voucher series configuration and and then click on Voucher series Group management option.
Step 3: Now click on Add voucher series group option and enter the name.
Step 4: Now save the name and then teg voucher series under the group and save the configuration.

How to enable POS billing in BUSY?

To enable pos in BUSY, you can follow the below steps:
Step 1: Go to administration section then click on configuration and choose voucher series configuration.
Step 2: Select the required voucher type then select the series and click on voucher configuration.
Step 3: Now, enable advanced pos data entry then click on configure advanced pos data entry.
Step 4: Next, Configure the pos billing then save the window.

I am trying to enter zeroes as padding in voucher numbers but the system does not allow it. How can I enable this?

To enable Zero padding character in invoice number you need to follow 
the steps
Step1 Go To administration menu and click to configuration
Step2 Click on voucher series configuration
Step3 select voucher and its series then click on voucher Numbering
Step4 Enable Fixed length of numeric part
Step5 Put the value of total length of numeric part
Step6 make the padding character value as Zero

While generation of Invoice there is no popup showing that it has been used in other voucher how to fix it?

While generation of Invoice there is no popup showing that it has been used in other voucher how to fix it? 
Step 1: Go to Administration.
step 2: Click on Configurations.
Step 3: Select sale and click on series.
Step 4: Go to Voucher numbering and Numbering type take mannual and Duplicate voucher number select Dont't Allow or Warning only.

What details should I enter in the station column when creating an invoice with delivery address different than party address?

Station is mentioned at which city your material will delivered. If Billing and Delivery address are different then use Separate Billing/Shipping Details option in BUSY. Please follow below mention steps for enable billing/shipping option:-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Voucher Series Configration
Step 4:- Sales, select series and click on Voucher Configration Option
Step 5:- Enable Separate Billing/Shipping Details Option

How do I setup separate voucher series for different voucher types like Sales, Purchase, Receipt, Payment etc in BUSY?

To set up seperate voucher series for different voucher types like Sales, Purchase, Receipt, Payment etc in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Select Voucher Series Configuration and the choose the voucher type such as Sales, Purchase, etc.
Step 3: Then, click on Add New and enter the Series Name then Save.

The agent mentioned entering the bus fare. How can I enable this transportation charge field on the BUSY invoice?

To enable the transportation charge field on the BUSY invoice, you can go to:
Step 1 : Click on administration
Step 2 : Configuration
Step 3 : Voucher series configuration
Step 4 : Select voucher type series
Step 5 : voucher series configuration
Step 6 : Enable the optional fields.
This will allow you to add the transportation charge field to the invoice.

I need to add very lengthy item descriptions. How can I accommodate long descriptions in the invoice?

To include very lengthy item descriptions, you can follow these steps: 
Step 1: Go to Administration and then click on Configuration.
Step 2: Select Voucher Series Configuration.
Step 3: Click on Item Descriptions and then click on Configure.
Step 4: Now you can add extra lines.
Important Note: Item description lines can be a maximum of up to 20.

What is the maximum invoice amount limit in BUSY?How to apply discount on invoice in BUSY?

The maximum invoice amount limit in BUSY is not specified in the documentation. To apply a discount on an invoice in BUSY, you can enable item-wise discounts for that go to:
Step 1 : Click on administration
Step 2 : Go to configuration
Step 3 : Voucher series configuration
Step 4 : Select voucher type and voucher series
Step 5 : Voucher series configuration
Step 6 : Enable item wisediscount

The automatic invoice numbering is giving me errors. How can I switch to manual invoice numbering?

To switch to manual invoice numbbering in BUSY you need to follow the steps 
1 Go to administration menu and click on configuration
2 Click on Voucher series configuration
3 select sale and select its series then click on voucher numbering
4 select numbering type as manual and make duplicate voucher numbering as
warning only and blank voucher number as working only and save
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