Frequently Asked Questions

Duplicate invoice numbers can happen if the same invoice number is used more than once. To prevent this, follow the below steps:
Step 1: Open your company, then go to Administration.
Step 2: Under Administration, select voucher series configuration.
Step 3: Under voucher series configuration, select the voucher series to configure.
Step 4: Select voucher numbering. Under voucher numbering, select numbering.
Step 5: Select duplicate voucher numbering. Don't allow

To prompt for generating an e-invoice after creating sale invoice then follow the steps:
 Step 1: Go to Administration menu
 Step 2: Click on Configuration option
 Step 3: Then click on Voucher series configuration 
 Step 4: Then select voucher and series and click on voucher configuration option
 Step 5: Then enable generate e-invoice after saving as Y then click on save button

If you unable to save voucher on zero amount check these steps:
1. Go in Administration then go in configuration 
2. Then go in voucher series configuration and select voucher type like sales
3. Then select series and click on voucher configuration 
4. Then go in zero value validation and click on configure and disable zero voucher amount 
5. Then click on save and save configuration

To enable barcode scanning in a debit note, follow these steps:
Step1Go to Administration and click on Configuration.
Step2 Navigate to Voucher Series Configuration.
Step3 Choose the Transaction Type as Purchase Return Dr Note.
Step4 the Voucher Series and click on Voucher Configuration.
Step5 Advance POS Data Entry.
Step6 on Configure Advance POS Option.
Step7 o Body Configuration.
Step8 the option Pick item Names for Barcode.
Step9 on Save to save the configuration.

To enable option of print sale invoice after saving in BUSY follow below steps:
Step1: Go to Administration menu and then click onconfiguration option 
Step2: Then click on feature and option and select voucher series configuration option
Step3: Now select invoice and series and then click on voucher configuration option
Step4: Now enable the option of print sale invoice after saving as Y then save the changes

To create a new voucher series, follow these steps:
Step 1: Go to administration then click on Configuration menu
Step 2: Select the voucher series configuration option then choose the required voucher type.
Step 3: After select the voucher type, Click on add new and create a new series the configure for voucher numbering and voucher configuration for particular series. Your new series is ready to use.

To add optional fields on the invoice in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Configurations click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration and enable no. of optional field and define caption as needed.
Step 3 : Now go to transactions and add voucher optional field .

To stop the transport details window from appearing in BUSY,please follow steps : 
Step 1 : Go to menu Administration 
Step 2: and then Configuration option 
Step 3: Select Voucher Configuration 
Step 4: In the same select Voucher series configuration 
Step 5: select particular voucher type and click on the voucher configuration 
Step 6 : Disable the Tranport details option and save the configuration

To disable the transaction window appearing in sale invoice in BUSY, follow these steps:
Step 1: Go to Administration menu and then click on configuration submenu
Step 2: Then click on voucher series configuration option and then select sales and series
Step 3: After that click on voucher configuration option and select input transport details as N to disable
Step 4: Now select save to save the changes.

To create new series in BUSY : 
 Step 1: Go to Administration menu
 Step 2: Click on configuration 
 Step 3: Then click on voucher series configuration 
 Step 4: Then select voucher and click on ADD NEW option 
 Step 5: Then mention series name and click on save button 
 Step 6: After that a new series has been created