Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why is the transport details window not opening when I try to save and enter the voucher information?

If the transport details window not opening when save voucher in BUSY, you can follow the steps below:
Step 1: Go to administration then configuration
Step 2: Now go to voucher series configuration and select voucher type and series
Step 3: Click on voucher configuration and mention yes to enable option input transport details

My BUSY app seems to be frozen/crashed. How do I force close and restart it?

If the BUSY app seems to be frozen or crashed, to close and restart it, you need to follow the below steps:
1. You need to close the app from the BUSY app backgroup and try
2. Also, uninstall the BUSY app, clear the data, restart the mobile app, and then install the BUSY app.

Can you guide me through the process of modifying a series configuration for sales?

To modify voucher series name for sales , you need to follow these steps :
Step 1 : Go to administration then configuration
Step 2 : Click on voucher series configuration then select voucher type as sales and voucher series
Step 3 : Now go to modify series, rename the series and click on save button.

What is the best way to do numbering so that there are no issues?

If your voucher number need to set as automatic, follow below steps:
Step 1 : CLick on administration
Step 2 : Configuration
Step 3 : Voucher series configuration
Step 4 : Select voucher type and series
Step 5 : Go to voucher numbering tab
Step 6 : Set voucher number as automatic
NOTE : PLease take bakcup before any process

What should I do if I want to configure round off in another company?

To configure round off in another company, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration
Step 2 : Select voucher type and voucher series go to voucher series configuration
Step 3 : Enable Auto round off final amount configure and click on save button.

How can I get purchase voucher in standard format instead of POS format?

Instead of the POS format. by default Standard-mode billing is enabled in BUSY. In any case, If we want to disable POS then we have to follow the following steps:
Step 1: Administration
Step 2: Configuration
Step 3: Voucher series configuration
Step 4: Select Voucher series then voucher configuration
Step 5: Disable the POS

How to add the new series in material issue to party voucher?

To add the series in material issue to party voucher follow below steps:
Step 1: Go to administration menu then select configuration option.
Step 2: Then select voucher series configuration option then select the material issue to party voucher.
Step 3: Then click on add new option then mention the name and click on save button.

What is a drop-down menu and how do I select from it?

A drop-down menu is a list of options that appears when you click on a button or arrow. To select an item from a drop-down menu in BUSY, you need to click on the arrow or button to open the menu, then click on the item you want to select from the list.

How to enable billingl Shipping in sales invoices in BUSY ?

To enable Billing Shipping Details in BUSY, Follow these Steps : 
Step 1: Go to Administration and then click on Configuration
Step 2: Then Select Voucher series configuration and then select voucher type and then click on Voucher configuration.
Step 3: Then enable separate billing shipping details in particular series.

Where to customize invoice fields like quantity, list price in BUSY?

From Voucher Series Configuration, We can customize it if not required such field which are Quantity, Unit, Price during voucher entry.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Voucher Series Configuration
Step 4: Select required voucher type and Series
Step 5: Voucher Series
Step 6: Enable option skip quantity, Unit and Price.
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