Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I enable the GST series in sale ?

To configure the GST series for sales in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type as sales and click on add new then add new series as GST and configure it and click on save button.

How can I use item wise description feature in BUSY??

For use item wise description follow the below steps:
Step 1: Go to administration then go to configuration
Step 2: In configuration menu go to voucher series configuration option and select voucher type
Step 3: Select series and click on voucher configuration which was given on right side
Step 4: Enable item wise description feature and save configuration

Why is the series of sale invoice unable to delete?

You can not delete series of sales invoice due to these possible reasons:
1. The predefined series such as main can not be deleted.
2. Transactions exist with that series so you can not delete that.
3. The voucher series is tagged in any voucher series group in that case also you can not delete that series.

How can I update the voucher series name?

To update the voucher series name in BUSY, you need to follow these steps:
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type for which want to change voucher series name and click on modfiy then renameor update the series name and click on save button.

How can we consolidate item while billing ?

For consolidate Item while billing you need to follow these steps: 
Step 1: Go to Configuration.
Step 2: Click on Vcoucher series configuration.
Step 3: Select sales series go to Vocuher configuration.
Step 4: click on Configure Standard POS Options and consolidate item while saving voucher option yes and save.

How do I change configuration settings for settlements?

To change the settlement details configuration follow the steps
Step 1: Administration
Step 2: Configuration
Step 3: Voucher Series Configuration
Step 4: Sell the series, then voucher configuration
Step 5: View the POS Configuration
Step 6: Configure settlement details by clicking.
Step 7: Make the necessary settlement configuration.
Step 8: Save
For further clarification, feel free to contact the BUSY 24x7 helpline number.8282828282

How to configure the my dashboard option.

To configure my dashboard in BUSY follow below given steps.
Step 1: Go to administration option and click on configuration option.
Step 2: From configuration option select user dash board configuration.
Step 3: Now user dash board configuration window will open configure it according to need.
Step 4: Lastly click on save button.

I need to add exceptions or discounts to certain invoice line items in BUSY. How can I do this without running into errors?

Discount we can apply at Item Level 
Click On
Step 1: Administration
Step 2: Configuration
Step 3: Voucher Series Configuration
Step 4: Select Voucher Type & Series
Step 5: Enable the Item wise Discount option
Step 6: Select Discount Type
Step 7: During Voucher Entry, Discount window will popup in each item.

What do I do if the voucher number is not auto-populating in sales returns?How can I generate e-way bills in BUSY?

If your voucher number need to set as automatic, follow below steps:
Step 1 : CLick on administration
Step 2 : Configuration
Step 3 : Voucher series configuration
Step 4 : Select voucher type and series
Step 5 : Go to voucher numbering tab
Step 6 : Set voucher number as automatic
NOTE : PLease take bakcup before any process

My old receipt series keeps reappearing even after I delete it. How do I permanently remove an old receipt series?

To delete receipt voucher seires first there should be no voucher in that series, after that follow steps:
Step 1 : Take backup from company menu
Step 2 : CLick on administration
Step 3 : Then confgiuration
Step 4 : Then voucher series configuration
Step 5 : Select receipt vouhcer series want to delete
Step 6 : Delete series
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