Frequently Asked Questions

When open any report stock or any such reports on the top of the report option shows export. Click there and drop down of format are show select in which format you wants to export such as Excel, PDF, CSV, XML
Further after open report use shortcut key of "Alt+E" for export report

If you exported a report into excel sheet and some details are not visible in it, then you need to check the report in BUSY showing the all columns. Further, purchase bill does not show in the report you need to add custom column for that and then export into excel.

There are several causes of the Excel version 97 or aboveerror: 
 1: Due to compatibility issues with the version of Microsoft Excel being used 
 2: New feature of Windows Update 
 3: Due to a systemic problem or configuration 
 4: BUSY and Excel installed in different drives.

The Best way tto export debtors data to excel for analysis and adjustments, please follow the steps:
Step 1: Go to display Menu
Step 2: Click on outstanding analysis 
Step 3: Open Amount receivable report with group of account debtor 
Step 4: Press alt+E on report & select format excel and then export.

Yes a new master used in voucher can be create from a import voucher from excel option available under Adminstration then Data export import then Import voucher from excel were enable create new master Used in BUSY and mention the Parent Group for Item ,Parent group for Account Unit Tax catagory

If import customers and items through excel then check filed of excel is proper define in BUSY For example if master name is in A column then it is configure in BUSY Master name A filed then check if still issue then please contact our Helpline No. 8282828282, Or 011-40964096

You can export various reports such as sales, purchases, GST reports, etc., from BUSY in Excel format. Once exported, you can send the Excel file to someone who does not have the software installed. They can then open the Excel file and view the data without needing access to BUSY.

If you are unable to import a purchase order due to an existing reference, it means that the reference number you are trying to import already exists in the company. You will need to use a different purchase order reference number or modify the existing reference to avoid this error.

For export invoices please follow these steps:
1. Go in Display then Go in Account Books
2. Then Go in Day Book then show cash balance no and mention date range
3. After open Report click on export and choose data format and export
For e-way bill report export no option available in BUSY

If you are importing data from excel and same valued adding in the one field, then might be the format you have configured in BUSY is not match with excel sheet column. In that case you need review the excel import format and check each field which have configured.