Frequently Asked
Questions
Find Solutions to Common Issues Related to data-conversion - xml pdf
How can I customize or edit the default templates for exporting reports?
BUSY has a default option to customize the report header for exporting, for this or any other customization you need to contact your authorized channel partner.
Can I transfer or share data like customer lists, item masters etc across my companies within BUSY?
Yes, BUSY allows you to transfer or share one company's data such as customer list, item masters, etc to another company through XML Export/Import feature.
What all masters can be exported from one company and imported into another?
Yes, you can export all masters from one company and import in the another one by using the XML Export / Import feature in BUSY.
How do I export invoices from BUSY in the JSON format?
BUSY does not have the option to export invoices in JSON format. You can export invoice from BUSY in PDF, HTML and XML format only.
Can I export the sale and purchase voucher from the old company to the new company?
Yes, you can export sale and purchase vouchers from an old company and import it into a new company in BUSY through XML Process.
Can I export E-Way bill reports from BUSY? Which file formats are supported?
Yes, you can export E-Way bill reports from BUSY. The supported file formats for exporting reports are Excel, CSV, PDF, HTML, and Google Sheets.
Only link, not PDF for sales invoices in BUSY. Fix?
In BUSY, sales invoices are sent as links instead of PDF files. This is the current functionality of the software and cannot be changed.
How can I upgrade to the full paid version of Adobe Reader or other PDF software to enable generating PDF bills and previews in BUSY?
To upgrade to the full version of Adobe Reader for PDF capability in BUSY, you can purchase a subscription from Adobe's website.
When sending whatsapp from BUSY, showing date & time error. How do it resolve this?
You need to set the date & time zone as per the india then update the internet time from the control panel.
Can I export my inventory data to other formats like Excel or PDF?
Yes,Click on Export button or press ALT+E and can export report in the given format such as PDF, Excel, Google Sheet, etc.