Frequently Asked Questions

To transfer data from your existing installation to a new computer when installing BUSY, you can follow these steps:
 We can take backup and restore the same from company menu.
 For Backup follow the below step
 Step 1:- Go to Company menu
 Step 2:- Backup data
 Step 3:- Select company
 Step 4:- Mention user name and password of company
 Step 5:- Sepecify path for backup
 Step 6:- Select financial year for backup(Single or All).
 For restoring backup follow the below steps
 Step 1:- Go to company menu
 Step 2:- Restore data
 Step 3:- Mention path for restoration
 Step 4:- Click ok
 If same company already exits in list of company then it will ask for rewrite backup data on existing data. Select as per need (Yes or No)

To transfer data from your existing installation to a new computer when installing BUSY, you can follow these steps:
 We can take backup and restore the same from company menu.
 For Backup follow the below step
 Step 1:- Go to Company menu
 Step 2:- Backup data
 Step 3:- Select company
 Step 4:- Mention user name and password of company
 Step 5:- Sepecify path for backup
 Step 6:- Select financial year for backup(Single or All).
 For restoring backup follow the below steps
 Step 1:- Go to company menu
 Step 2:- Restore data
 Step 3:- Mention path for restoration
 Step 4:- Click ok
 If same company already exits in list of company then it will ask for rewrite backup data on existing data. Select as per need (Yes or No)

To take the backup of your BUSY data please follow the below steps.
Step 1: Click on company menu and then select Backup Data option
Step 2: Now select the company for which you want to take the backup.
Step 3: Then mention the super username and password if applicable of sub username and password who is having rights to take backup for that company.  
Step 4: Specify a folder path where you want to take backup of your data.
Step 5: select the required financial year you want to take the backup. If you want to take all financial year backup then choose All financial year from the dropdown of if you want to take backup of a single Financial year, you can select that particular year.
Step 6: Now press ok. 

In BUSY, we have two options to take backup.
 Pls Follow the Below Steps for after opening the company :
 Step 1: Click on Administration
 Step 2: Then Configuration
 Step 3: ThenBackup Confuguration
 Step 4: Specify the folder path from Monday to Sunday for Company backup
 Step 5: Enable the Prompt for backup & Enforce, In Case of Prompt will ask for backup while closing the company but In case of Enforce Company will not get close without backup.
 Pls Follow the Below Steps for taking backup before opening the company :
 Step 1: Company Menu
 Step 2: Backup Data
 Step 3: Select the company for data backup
 Step 4: Mention the User and Password 
 Step 5: Select Financial Year and specify the backup folder path.

In BUSY, automatic backup is working in BUSY agent through which you can take backup in your local drive as well as from google drive.
1.To access the backup file from local drive.
Step 1: Open the BUSY agent then check the backup path in BUSY agent screen.
Step 2: Go to the updated location for local backup and access the required date folder which you wish to restore.
2.To access the backup file from google drive.
Step 1: Open the google drive then access the BUSY backup folder.
Step 2: Now, download the backup folder which you wish to restore.
3.To restore the backup in BUSY, follow these steps:
Step 1: Open then BUSY then click on company menu
Step 2: Choose the restore data then specify the backup path.
Step 3: Now, proceed to restore data.

No, there is no option to roll back the data if any error show during the process of upload or export
 Further, we are recommend to take latest backup before running any process and here are the steps for taking backup in BUSY 
 Step 1: Open BUSY software 
 Step 2: Go to Company Menu
 Step 3: Click on Backup Data option 
 Step 4: Then select Company and then mention Username and password 
 Step 5: Specify the backup path.
 Step 6: select Whether a Single or ALL Financial Year
 Step 7: Click the OK button to start the backup process
 Step 8: The backup may take a few minutes to complete.
 Step 9: After Completing the process, a confirmation message will appear

Troubleshoot for generating bills:
Step 1 : CHeck software update
Step 2 : Check invoice data
Step 3 : Check for errrors
Step 4 : Check taxes
Step 5 : CHeck inventory and accounts
"There are multiple options available for backing up your BUSY data. 
Step 1 : You can use the BUSY Agent tool to take automatic backups on a daily basis.
Step 2 : Additionally, you can manually take backups of your data and save it to a local system or cloud storage like Google Drive.
As for the frequency of backups, it is recommended to take backups regularly to ensure the safety of your data. It is advisable to take backups on a daily basis or at least on a weekly basis, depending on the volume and importance of your data."

for need access to the full data backup, follow these steps:
Step 1: Go to company menu 
Step 2: click on Backup data option
Step 3: click on your company which you have to take backup and then enter username and password of company.
Step 4: then specify the path for backup your data and then press ok option 
Step 5: After that backup process stat and after complete backup of your data, check your folder which you specify in the path
for export any report in Excel, follow these step:
Step 1: open any report which you want to export in excel
Step 2: click on export option 
step 3: select microsoft excel and specify directory path for export
Step 4: then Click on option and then check your excel report

To take a backup [Manual] of your BUSY data you can follow these steps:
Step 1: Open BUSY Software
Step 2: Backup data
Step 3: Select Company 
Step 4: Login with credential 
Step 5: Choose the location where you want to save the backup file.
Step 6: Select the financial year to take backup [e.g. All, Fy 2022-23, 2023-24 etc]
Step 7: OK
Please note that BUSY can also provide an automatic backup utility called BUSY Agent, which can save data automatically to Google Drive.
To restore the previously taken backup in BUSY you can follow these steps:
Step 1: Open BUSY Software
Step 2: Restore data
Step 3: Choose the backup file you want to restore
Step 4: OK
Please note that it is always recommended to take regular backups of your data to avoid any loss.

We can take manually each company backup from BUSY one by one.
 Pls Follow the Below Steps for Backup :
 Step 1: Click on Company Menu
 Step 2: Then Backup Data
 Step 3: Select the company for data backup
 Step 4: Mention the User and Password 
 Step 5: Select Financial Year and specify the backup folder path.
 We have another manual backup option with below Steps :
 Step 1: Administration
 Step 2: Configuration
 Step 3: Backup Confuguration
 Step 4: Specify the folder path from Monday to Sunday for Company backup
 Step 5: Enable the Prompt for backup & Enforce, In Case of Prompt will ask for backup while closing the company but In case of Enforce Company will not get close without backup.