Frequently Asked Questions

To access company in different system in BUSY then process below mentioned steps:
Step 1: Open BUSY Software and go to company menu 
Step 2: Then click on Backup data option and then select particular company and specify user name and password if required
Step 3: Now specify path of the pen drive by browsing there and then select All financial year or one financial year as per your requirement 
Step 4: Then click on Ok and it will take few minutes to take backup and after completing the process a confirmation message will appear on the screen.
Step 5: After that connect that pendrive in another system and open BUSY then select company menu
Step 6: Now select restore data and specify data path for restoration of backup files 
Step 7: Then press ok to restore company

The "BUSYwin/Data" folder in the drive where BUSY is installed is the default path of your data. Furthermore you can change data path by using the below step:
Step 1: Open BUSY and go to the "Set Data Directory" option, here you can set your data path and save changes.
To take backup of your data before uninstalling BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
You can also copy your whole data folder.

If you are facing issue while taking backup even after reinstall BUSY, you can try these troubleshooting steps:
 Step 1: Make sure you have enough space on the drive where you want to save the backup. 
 Step 2: Make sure the data folder is not stucked by your hard disk. You can test this by copying the folder and pasting it to another location. 
 Step 3: Make sure you run BUSY as an administrator. You can do this by right-clicking on the BUSY icon and selecting Run as administrator.
 Step 4: Give appropriate permissions and rights to data and backup folder.
 If same issue persists then you can also reach out to us anytime on our 24X7 helpline number: 8282828282 or 011 40964096. Alternatively, you can email us your query at support@busy.in.

To take a backup in BUSY,Please Follow the Below Steps :
Step 1: Open BUSY and go to the Company Menu.
Step 2: From the Company menu click on submenu Backup Data
Step 3: In the populated window Company name list will be shown. 
Step 4: Now you can Select the company for data backup
Step 5: And then you have to Mention the User and Password of the same company in the given field  space.
Step 6: And specify the backup folder path in the given space . You can browse the folder path of use copy paste the folder path. 
Step 7: After selecting backup location, now you can select financial year according to your requirement. Either all year of a single year..
Step 8: And then click on the Okay button and start the process. 

If you receive an error while taking backup in BUSY, you can try these troubleshooting steps:
 Step 1: Make sure you have enough space on the drive where you want to save the backup. 
 Step 2: Make sure the data folder is not stucked by your hard disk. You can test this by copying the folder and pasting it to another location. 
 Step 3: Make sure you run BUSY as an administrator. You can do this by right-clicking on the BUSY icon and selecting Run as administrator.
 Step 4: Give appropriate permissions and rights to data and backup folder.
 If same issue persists then you can also reach out to us anytime on our 24X7 helpline number: 8282828282 or 011 40964096. Alternatively, you can email us your query at support@busy.in.

We can take a backup and restore it from the Company menu.
Follow the steps given below for data backup:-
Step 1:- Go to Company menu
Step 2:- Backup data
Step 3:- Select company
Step 4:- Mention user name and password of company
Step 5:- Sepecify path for backup
Step 6:- Select financial year for backup(Single or All).
Follow the steps below to restore the backup:-
Step 1:- Go to company menu
Step 2:- Restore data
Step 3:- Mention path for restoration
Step 4:- Click ok
If the same company is already exist in the list of company then it will ask to overwrite the backup data over the existing data. Select as per requirement (Yes or No)
And
You can contact us on our centralized 24*7 support helpline number i.e. 8282828282 or 011-40964096.
For Email Support
You can also ask your query by sending email on support@busy.in .

If you are facing issues while taking backup in BUSY, you can try these troubleshooting steps:
 Step 1: Make sure you have enough space on the drive where you want to save the backup. 
 Step 2: Make sure the data folder is not stucked by your hard disk. You can test this by copying the folder and pasting it to another location. 
 Step 3: Make sure you run BUSY as an administrator. You can do this by right-clicking on the BUSY icon and selecting Run as administrator.
 Step 4: Give appropriate permissions and rights to data and backup folder.
 If same issue persists then you can also reach out to us anytime on our 24X7 helpline number: 8282828282 or 011 40964096. Alternatively, you can email us your query at support@busy.in.

Yes, it is recommended to take a backup before making any changes related to GST in BUSY. This will ensure that your data is protected in case any issues arise during the process. 
 In BUSY have two backup option Manual and Auto by BUSY Agent tool. 
 Step 1: BUSY Manual Backup we can set for 7-day daily backup that will ask you every time when you close company. that backup can set in local drive. 
 Step 2: If you want to set auto backup need to install BUSY Agent Tool. in this BUSY Agent Tool, we can set auto backup for every day and no. of backup in a day 3-time Max. 
 Step 3: In BUSY Agent backup data can be stored in Local drive, google drive.

To transfer data from your existing installation to a new computer when installing BUSY, you can follow these steps:
 We can take backup and restore the same from company menu.
 For Backup follow the below step
 Step 1:- Go to Company menu
 Step 2:- Backup data
 Step 3:- Select company
 Step 4:- Mention user name and password of company
 Step 5:- Sepecify path for backup
 Step 6:- Select financial year for backup(Single or All).
 For restoring backup follow the below steps
 Step 1:- Go to company menu
 Step 2:- Restore data
 Step 3:- Mention path for restoration
 Step 4:- Click ok
 If same company already exits in list of company then it will ask for rewrite backup data on existing data. Select as per need (Yes or No)

To transfer data from your existing installation to a new computer when installing BUSY, you can follow these steps:
 We can take backup and restore the same from company menu.
 For Backup follow the below step
 Step 1:- Go to Company menu
 Step 2:- Backup data
 Step 3:- Select company
 Step 4:- Mention user name and password of company
 Step 5:- Sepecify path for backup
 Step 6:- Select financial year for backup(Single or All).
 For restoring backup follow the below steps
 Step 1:- Go to company menu
 Step 2:- Restore data
 Step 3:- Mention path for restoration
 Step 4:- Click ok
 If same company already exits in list of company then it will ask for rewrite backup data on existing data. Select as per need (Yes or No)