Frequently Asked
Questions

Q: What is the recommended way to back up my data in BUSY?

In BUSY there are two different ways to take backup of your BUSY data. 1. Auto backup through BUSY AGENT Utility. 2. Manual Backup from BUSY Software. If you take backup manually then follow the steps. Step 1. Go to Administration and click on configuration option. Step 2. Now click on Backup configuation option. Step 3. Now Define the backup path where you want to store backups for all seven weekdays. Step 4. Then Choose whether to enable or disable the option to prompt for backup at the time of closing the company. Step 5. Then Save the configuration. You can now take backups after closing the company as configured.

Q: What data backup process should I follow before updating BUSY?

In BUSY there are two different ways to take backup of your BUSY data. 1. Auto backup through BUSY AGENT Utility. 2. Manual Backup from BUSY Software. If you take backup manually then follow the steps. Step 1. Go to Administration and click on configuration option. Step 2. Now click on Backup configuation option. Step 3. Now Define the backup path where you want to store backups for all seven weekdays. Step 4. Then Choose whether to enable or disable the option to prompt for backup at the time of closing the company. Step 5. Then Save the configuration. You can now take backups after closing the company as configured.

Q: How can I back up my data in BUSY?

In BUSY there are two different ways to take backup of your BUSY data. 1. Auto backup through BUSY AGENT Utility. 2. Manual Backup from BUSY Software. If you take backup manually then follow the steps. Step 1. Go to Administration and click on configuration option. Step 2. Now click on Backup configuation option. Step 3. Now Define the backup path where you want to store backups for all seven weekdays. Step 4. Then Choose whether to enable or disable the option to prompt for backup at the time of closing the company. Step 5. Then Save the configuration. You can now take backups after closing the company as configured.

Q: Where are backup files located on my computer?

There are several methods to take a backup and to check them as well. Follow the steps below depending on the method to view backup files: Through Backup Configuration: Step 1: Go to the Administration menu and click on Configuration. Step 2: Click on Backup Configuration and check the backup path to find its location. While Closing BUSY: Step 1: Close the company and click on Backup Data. Step 2: Select the company, enter login credentials, and then check backup path to find its location. Through BUSY Agent: Step 1: Open the BUSY Agent from the hidden tray of icons. Step 2: Click on Backup Configuration (Local). Step 3: Check the Specify Path for Backup option to find the backup location.

Q: How is data security ensured in BUSY?

"Invoice data in BUSY is protected through various security measures. These measures include data encryption, secure server infrastructure, access controls, and regular data backups. you can take backup through our application BUSYAgent. For Taking backup through BUSYagent follow these steps: 1. Download BUSYAgent from our site busy.in 2. Install application in which drive Buys installed 3. At the time of installing BUSY must be closed 4. After install open BUSY agent and Go in general configuration 5. Mention data path of BUSY and save 6. Then Go in backup configuration local and mention path for backup and time and day accordingly 7. Then Go in backup configuration google drive and mention gmail id only and configure backup"

Q: What is the best way to restore my data from a local backup file?

You can restore the data in BUSY from the Below Steps for Data Restore Process. For Backup Files : Step 1: Click on Company Menu Step 2: Then Restore data Step 3: Specify the backup folder path in which have backup files of the data and restore it with Overwrite NO. Overwrite option will only show if we have data in BUSY with the same company. After overwrite new company will get create instead of overwriting the existing company. For Comp Files : Step 1: Click on Company Menu Step 2: Then Set Data Directory Step 3: Specify the Data folder path - Here select the data path till data folder name only not the company code.

Q: What is the process to restore backup if my current data gets corrupted?

You can restore the data get corrupted from the Below Steps for Data Restore Process. For Backup Files : Step 1: Click on Company Menu Step 2: Then Restore data Step 3: Specify the backup folder path in which have backup files of the data and restore it with Overwrite NO. Overwrite option will only show if we have data in BUSY with the same company. After overwrite new company will get create instead of overwriting the existing company. For Comp Files : Step 1: Click on Company Menu Step 2: Then Set Data Directory Step 3: Specify the Data folder path - Here select the data path till data folder name only not the company code.

Q: Can I take a backup from my client PC or should I take it from the main server where BUSY is installed?

Yes you can take a backup on both machine but you have to take backup on server machine for security purpose. To take the backup please follow the steps. Step 1: Go to the Company Menu then click on backup data option. Step 2: then selec the company from list of company to take the backup. Step 3: After selecting the company enter the super login credentials. Step 4: then specify the backup folder path in the given space. Step 5: After selecting backup location, now you can select financial year according to your requirement. Either all year or a single year. Step 6: And then click on the Ok button to proceed the process.

Q: How do I take a backup of my data before making changes to voucher numbering or e-invoicing settings?

Here are the steps for taking backup of data : Step 1: Open BUSY software Step 2: Then go to company Menu Step 3: Then click on Backup data option Step 4: Then select company and specify user name and password if created Step 5: Then specify path for taking taking backup and select All or Single Financial year Step 6: Then click on OK button to start backup Step 7: After completing backup, a confirmation message will appear on the window Note : Once an e-invoice has been generated, no changes can be made to that invoice as per Government regulations

Q: How do I check if a backup file contains all the required vouchers before restoring?

The backup file contains all the required vouchers before restoring. Step 1: You need to check that your backup has been successfully created. For this, you need to follow the below steps: Step 2: Close the company when it is BUSY. After closing, you will find the option of backup data. Click on the backup option. Step 3: Select the company for which you want to take backups, then select the folder or type the folder name where you want to take backups. Step 4: Follow the process, and it will take a successful backup. After a successful backup, you can take a backup file that contains all the required vouchers before restoring.

Find Solutions to Common Issues Related to data-specific - backup restore

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What is the recommended way to back up my data in BUSY?

In BUSY there are two different ways to take backup of your BUSY data.
 1. Auto backup through BUSY AGENT Utility.
 2. Manual Backup from BUSY Software. 
 If you take backup manually then follow the steps.
 Step 1. Go to Administration and click on configuration option.
 Step 2. Now click on Backup configuation option.
 Step 3. Now Define the backup path where you want to store backups for all seven weekdays.
 Step 4. Then Choose whether to enable or disable the option to prompt for backup at the time of closing the company.
 Step 5. Then Save the configuration. You can now take backups after closing the company as configured.

What data backup process should I follow before updating BUSY?

In BUSY there are two different ways to take backup of your BUSY data.
 1. Auto backup through BUSY AGENT Utility.
 2. Manual Backup from BUSY Software. 
 If you take backup manually then follow the steps.
 Step 1. Go to Administration and click on configuration option.
 Step 2. Now click on Backup configuation option.
 Step 3. Now Define the backup path where you want to store backups for all seven weekdays.
 Step 4. Then Choose whether to enable or disable the option to prompt for backup at the time of closing the company.
 Step 5. Then Save the configuration. You can now take backups after closing the company as configured.

How can I back up my data in BUSY?

In BUSY there are two different ways to take backup of your BUSY data.
 1. Auto backup through BUSY AGENT Utility.
 2. Manual Backup from BUSY Software. 
 If you take backup manually then follow the steps.
 Step 1. Go to Administration and click on configuration option.
 Step 2. Now click on Backup configuation option.
 Step 3. Now Define the backup path where you want to store backups for all seven weekdays.
 Step 4. Then Choose whether to enable or disable the option to prompt for backup at the time of closing the company.
 Step 5. Then Save the configuration. You can now take backups after closing the company as configured.

Where are backup files located on my computer?

There are several methods to take a backup and to check them as well. Follow the steps below depending on the method to view backup files:
Through Backup Configuration:
Step 1: Go to the Administration menu and click on Configuration.
Step 2: Click on Backup Configuration and check the backup path to find its location.
While Closing BUSY:
Step 1: Close the company and click on Backup Data.
Step 2: Select the company, enter login credentials, and then check backup path to find its location.
Through BUSY Agent:
Step 1: Open the BUSY Agent from the hidden tray of icons.
Step 2: Click on Backup Configuration (Local).
Step 3: Check the Specify Path for Backup option to find the backup location.

How is data security ensured in BUSY?

"Invoice data in BUSY is protected through various security measures. These measures include data encryption, secure server infrastructure, access controls, and regular data backups.
you can take backup through our application BUSYAgent.
For Taking backup through BUSYagent follow these steps:
1. Download BUSYAgent from our site busy.in
2. Install application in which drive Buys installed
3. At the time of installing BUSY must be closed 
4. After install open BUSY agent and Go in general configuration 
5. Mention data path of BUSY and save 
6. Then Go in backup configuration local and mention path for backup and time and day accordingly
7. Then Go in backup configuration google drive and mention gmail id only and configure backup"

What is the best way to restore my data from a local backup file?

You can restore the data in BUSY from the Below Steps for Data Restore Process.
For Backup Files : 
Step 1: Click on Company Menu
Step 2: Then Restore data
Step 3: Specify the backup folder path in which have backup files of the data and restore it with Overwrite NO. Overwrite option will only show if we have data in BUSY with the same company. After overwrite new company will get create instead of overwriting the existing company.
For Comp Files :
Step 1: Click on Company Menu
Step 2: Then Set Data Directory
Step 3: Specify the Data folder path - Here select the data path till data folder name only not the company code.

What is the process to restore backup if my current data gets corrupted?

You can restore the data get corrupted from the Below Steps for Data Restore Process.
For Backup Files : 
Step 1: Click on Company Menu
Step 2: Then Restore data
Step 3: Specify the backup folder path in which have backup files of the data and restore it with Overwrite NO. Overwrite option will only show if we have data in BUSY with the same company. After overwrite new company will get create instead of overwriting the existing company.
For Comp Files :
Step 1: Click on Company Menu
Step 2: Then Set Data Directory
Step 3: Specify the Data folder path - Here select the data path till data folder name only not the company code.

Can I take a backup from my client PC or should I take it from the main server where BUSY is installed?

Yes you can take a backup on both machine but you have to take backup on server machine for security purpose. To take the backup please follow the steps.
Step 1: Go to the Company Menu then click on backup data option.
Step 2: then selec the company from list of company to take the backup.
Step 3: After selecting the company enter the super login credentials.
Step 4: then specify the backup folder path in the given space.
Step 5: After selecting backup location, now you can select financial year according to your requirement. Either all year or a single year.
Step 6: And then click on the Ok button to proceed the process.

How do I take a backup of my data before making changes to voucher numbering or e-invoicing settings?

Here are the steps for taking backup of data :
 Step 1: Open BUSY software
 Step 2: Then go to company Menu
 Step 3: Then click on Backup data option 
 Step 4: Then select company and specify user name and password if created 
 Step 5: Then specify path for taking taking backup and select All or Single Financial year 
 Step 6: Then click on OK button to start backup 
 Step 7: After completing backup, a confirmation message will appear on the window 
 Note : Once an e-invoice has been generated, no changes can be made to that invoice as per Government regulations

How do I check if a backup file contains all the required vouchers before restoring?

The backup file contains all the required vouchers before restoring.
Step 1: You need to check that your backup has been successfully created. For this, you need to follow the below steps:
Step 2: Close the company when it is BUSY. After closing, you will find the option of backup data. Click on the backup option.
Step 3: Select the company for which you want to take backups, then select the folder or type the folder name where you want to take backups.
Step 4: Follow the process, and it will take a successful backup. After a successful backup, you can take a backup file that contains all the required vouchers before restoring.

Frequently AskedQuestions