Frequently Asked
Questions

Find Solutions to Common Issues Related to data-specific - backup restore

FAQs

I need help locating the backup files for BUSY. Where are they stored?

If you have already configured a backup location within your BUSY and you want 
to know where your backup data has been saving, you will need to follow these steps:
Step 1: Go to the administration menu.
Step 2: Click on the configuration option, then select the backup configuration option.
From there, you can check where your backup data has been saving.
Additionally, if you take backup manually from the backup data option, you will need to
define the location for keeping the backup data.

How frequently should I take backups of my company data in the software?

Backup Data: To take backup of your data from BUSYfollow these steps:
Step 1: Open BUSYand select Backup Data option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.

How often does BUSY backup data and how can I access backups?

Backup Data: To take backup of your data from BUSYfollow these steps:
Step 1: Open BUSYand select Backup Data option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.

Can I backup my data in a different drive other than e-drive?

To backup your data in a different drive from BUSY follow these steps:
Step 1: Open BUSY and select Backup data option from Company tab.
Step 2: Choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup either all financial year or Selected financial year and click on the OK button to start the backup process.

How do I back up my BUSY data?

To take backup of your data from BUSY follow these steps: 
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: Choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.

Restore data from backup in BUSY. Process?

We can restore the data in BUSY from the backup files.
Pls Follow the Below Steps for Data Restore Process :
Step 1: Click on Company Menu
Step 2: Then Restore data
Step 3: Specify the backup folder path in which have backup files of the data and restore it with Overwrite NO. Overwrite option will only show if we have data in BUSY with the same company. After overwrite new company will get create instead of overwriting the existing company.

I changed some settings in BUSY and now I'm getting errors. How can I restore the default settings?

To a restored of data you can follow these 
Step 1 : Open the BUSY on your computer.
Step 2 :In the BUSY software, look for the option to Restore data.This is usually found in the Company menu often labeled as Restore Data .
Step 3 : In the Restore data window, you have two options
:Option 1: Copy and Paste the Path (Folder Location) If you know the exact path to the folder where your backup files are stored, simply copy the path.

How can I take a backup of my company data before updating BUSY to the latest version?

To take a backup of your company data before updating BUSY to the latest version,you can follow the simple steps:
Step 1: Go to the Backup Data option in BUSY.
Step 2: Select the company for which you want to take the backup.
Step 3: You can then choose the location where you want to save the backup file.
Step 4: Run the process.
Note: It is recommended to take a backup before updating to avoid any data loss.

Is it possible to restore deleted folders from the data directory in case of an accidental deletion?

No, it is not possible to restore deleted folders from the data directory in BUSY Accounting software once they have been deleted. However, if a backup was taken before deletion, the data can be restored from the backup.
To restore backup follow the steps mentioned bellow:
Step 1: After opening BUSY go to restore data option
Step 2: Click on file symbol and select the folder where backup files are present
Step 3: Now click ok and then yes in window for data restoration.

How do I back up my BUSY data? Is my data secured?

If you want to take backup of your data in BUSY, then you can follow these steps:
Step 1: Go to Company menu then click on Backup Data.
Step 2: Select the desire company of which you want to take backup.
Step 3: Select the path where you want to keep your backup.
Step 4: Select Financial year All F.Y. / Selected F.Y as required and proceed for backup.
Furhter, BUSY data is store in your system's drive so it security depends on your system security.