Frequently Asked
Questions

Find Solutions to Common Issues Related to data-specific - backup restore

FAQs

How do I recover or restore my account if something goes wrong?

To a restored of data you can follow these 
Step 1 : Open the BUSY on your computer.
Step 2 :In the BUSY software, look for the option to Restore data.This is usually found in the Company menu often labeled as Restore Data .
Step 3 : In the Restore data window, you have two options
:Option 1: Copy and Paste the Path (Folder Location) If you know the exact path to the folder where your backup files are stored, simply copy the path.

How to take backup of data entered in BUSY?

To take backup of Data in BUSY follow these steps: 
 Step 1: Open the BUSY application then click on Company menu 
 Step 2: Click on the Backup Data option, and then select the company for which you want to create a backup. 
 Step 3: Mention the Login username and password and specify the path for backup with financial year. 
 Step 4: Click on the OK button. Your backup is now ready and saved in the specified location

How to restore BUSY data from backup

To a restored of data you can follow these 
Step 1 : Open the BUSY on your computer.
Step 2 :In the BUSY software, look for the option to Restore data.This is usually found in the Company menu often labeled as Restore Data .
Step 3 : In the Restore data window, you have two options
:Option 1: Copy and Paste the Path (Folder Location) If you know the exact path to the folder where your backup files are stored, simply copy the path.

How to restore BUSY backup?

To a restored of data you can follow these 
Step 1 : Open the BUSY on your computer.
Step 2 :In the BUSY software, look for the option to Restore data.This is usually found in the Company menu often labeled as Restore Data .
Step 3 : In the Restore data window, you have two options
:Option 1: Copy and Paste the Path (Folder Location) If you know the exact path to the folder where your backup files are stored, simply copy the path.

How can I retrieve old data from another system to use in the new system?

To retrieve your old data from another system to run in the new system, you need to transfer that data files from old system to new system and if that is backup files, then you can restore it by using these steps:
Step 1: Open BUSY on new system and click on Restore Data option.
Step 2: Select that folder in which the backup files are kept and press Ok to proceed.
Step 3: After restore data successfully you can open that company.

I need to take a backup of my BUSY data. How do I do this?

Here are the steps for taking BUSY data backup manually :
Step 1: Open BUSY software 
Step 2: Then go to company menu 
Step 3: Then click on Backup data option 
Step 4: Then select company and mention username and password if any 
Step 5: Then specify path for backup data 
Step 6: Then select All financial year then click on ok button 
Step 7: Then it start the process for backup and after completing it, a confirmation message will appear

While taking backup from BUSY showing RTE 5. How do i resolve this?

If showing RTE 5 while taking backup from BUSY, you need to follow these troubleshooting steps:
Step 1: Open your company then go to housekeeping menu and run reindex database process.
Step 2: If same issue persists then you need to go BUSYwin folder in which drive where BUSY installed. Under the BUSYwin folder there will be a csbackup folder.
Step 3: Right click on csbackup folder the select properties and select security.
Step 4: Give everyone rights to that folder and then check.

How can I restore data in BUSY if the window is upgraded?

To restore data in BUSY Accounting Software, you need to follow these steps:
Step 1: Open BUSY then click on Restore Data under the Company menu.
Step 2: Select the folder path in which backup files are stored.
Step 3: Press Ok to proceed and if the same company already exists then it asks for overwrite it. You can select yes or no as required.
Note: If you have a comp folder then you have to set the data path in the data directory.

What should I do if I accidentally delete something important in BUSY?

Backup Data: To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.

Is there an option to take backup of my BUSY data?

Backup Data: To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.