Frequently Asked
Questions

Q: Some totals are calculating incorrectly in BUSY. How can I find and fix any formula errors?

To find and fix any formula errors in BUSY, 1.Check the formula used in the report or voucher to ensure it is correct. 2.Utilize the calculator in BUSY to double-check calculations. 3.If issues persist, share your remote desk or AnyDesk with a BUSY support executive for further assistance.

Q: How to fix error that prevents closing BUSY?

Error occurs due to many reasons in BUSY, the solution may vary according to the error. you can contact us on our centralized 24*7 support helpline number i.e. 8282828282 or 011-40964096. For Email Support You can also ask your query by sending email on support@busy.in

Q: I was unchecking some data in BUSY and now a certain feature is not working properly. What should I do to resolve this issue?

To resolve the issue of unchecking data in BUSY causing specific feature issues, try restoring the data from a backup or reinstalling the software. It is also recommended to check for any errors or updates that may be affecting the feature.

Q: Can you provide more details about the issue of the voucher no longer existing?

If you're facing the problem of a voucher no longer existing, follow these steps: 1.Ensure you have a recent data backup. 2.Go to the housekeeping option. 3.Select Check Incomplete Vouchers. 4.Choose the problematic entry, press F8, and delete it. 5.Re-enter the data to resolve the issue.

Q: Are there any troubleshooting tips in BUSY for common errors or issues that users face?

For basic troubleshooting in BUSY, please follow below steps : 1.Open Your Company in BUSY. 2.Go to the Help Menu. 3.Access Knowledge Documents. 4.Download If Needed. 5.Check for Data Corruption in General Documents. By following these steps, you can troubleshoot common errors or issues in BUSY.

Q: I am getting an error message when trying to download reports. What should I do?

Please download the error report and check what error is coming. Further To help you better, please share more details. If possible, connect via AnyDesk or remote connection for personalized assistance. This ensures more efficient support.

Q: When I try to save a bill in BUSY, I get an error saying "Error mirror showing." What does this mean and what should I do?

Error mirror showing in BUSY while saving a bill means that there is an error in the transaction and it needs to be checked and resolved before the bill can be saved successfully.

Q: I need help fixing data errors in my BUSY. Who can help?

Please elloborate your query or errors you are facing in BUSY and for support you can reach out at our 24 into 7 support numbers as provided on our official website busy.in

Q: What should I do if BUSY is not picking up the auto gross?

In BUSY you can run Regenerate Master Help Files and Regenerate Dual Vouchers from the Housekeeping Menu. Please make sure to take backup of your data before run these process.

Q: How long do I need to wait after a failed upload before trying again?

There is no specific time mentioned in the BUSY for how long you need to wait after a failed upload before trying again, its upon your data.

Find Solutions to Common Issues Related to data-specific - data errors

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Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Some totals are calculating incorrectly in BUSY. How can I find and fix any formula errors?

To find and fix any formula errors in BUSY,
1.Check the formula used in the report or voucher to ensure it is correct.
2.Utilize the calculator in BUSY to double-check calculations.
3.If issues persist, share your remote desk or AnyDesk with a BUSY support executive for further assistance.

How to fix error that prevents closing BUSY?

Error occurs due to many reasons in BUSY, the solution may vary according to the error.
you can contact us on our centralized 24*7 support helpline number i.e. 8282828282 or 011-40964096.
For Email Support
You can also ask your query by sending email on support@busy.in

I was unchecking some data in BUSY and now a certain feature is not working properly. What should I do to resolve this issue?

To resolve the issue of unchecking data in BUSY causing specific feature issues, try restoring the data from a backup or reinstalling the software. It is also recommended to check for any errors or updates that may be affecting the feature.

Can you provide more details about the issue of the voucher no longer existing?

If you're facing the problem of a voucher no longer existing, follow these steps:
1.Ensure you have a recent data backup.
2.Go to the housekeeping option.
3.Select Check Incomplete Vouchers.
4.Choose the problematic entry, press F8, and delete it.
5.Re-enter the data to resolve the issue.

Are there any troubleshooting tips in BUSY for common errors or issues that users face?

For basic troubleshooting in BUSY, please follow below steps :
1.Open Your Company in BUSY.
2.Go to the Help Menu.
3.Access Knowledge Documents.
4.Download If Needed.
5.Check for Data Corruption in General Documents.
By following these steps, you can troubleshoot common errors or issues in BUSY.

I am getting an error message when trying to download reports. What should I do?

Please download the error report and check what error is coming. Further To help you better, please share more details. If possible, connect via AnyDesk or remote connection for personalized assistance. This ensures more efficient support.

When I try to save a bill in BUSY, I get an error saying "Error mirror showing." What does this mean and what should I do?

Error mirror showing in BUSY while saving a bill means that there is an error in the transaction and it needs to be checked and resolved before the bill can be saved successfully.

I need help fixing data errors in my BUSY. Who can help?

Please elloborate your query or errors you are facing in BUSY and for support you can reach out at our 24 into 7 support numbers as provided on our official website busy.in

What should I do if BUSY is not picking up the auto gross?

In BUSY you can run Regenerate Master Help Files and Regenerate Dual Vouchers from the Housekeeping Menu.
Please make sure to take backup of your data before run these process.

How long do I need to wait after a failed upload before trying again?

There is no specific time mentioned in the BUSY for how long you need to wait after a failed upload before trying again, its upon your data.

Frequently AskedQuestions