Frequently Asked Questions

Here are some common issues and solutions:
 Step 1: Double-check that you're selecting the correct accounts, vouchers, and entries.
 Step 2: Check your software voucher series configuration settings.
 Step 3: If you recently updated the software and migrated data from an older version, there could be data migration issues
 Step 4: Check for database issues and consider running integrity checks or reindexing the database if necessary.

If your data is corrupted then you can restore any backup if you have otherwise you have to concern with your authorised channel partner for data repair.
To know how to restore backup in BUSY, follow the below steps:
Step 1: Open BUSY then select restore data option under the company menu.
Step 2: Select the folder path in which the backup files stored and press ok to proceed.

If BUSY software crashed while you were entering a large invoice, there is a chance that you may have lost the entered data. It is highly recommended that you check whether the data was saved or not. If you are using BUSY Agent, it automatically saves a backup of the voucher, so it's better to ensure that the voucher is backed up or not.

Restore Data: To restore data in BUSYfollow these steps:
 Step 1: Open BUSYand select Restore Data option from Company tab.
 Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
 Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

Restore Data: To restore data in BUSYfollow these steps:
 Step 1: Open BUSYand select Restore Data option from Company tab.
 Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
 Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

Restore Data: To restore data in BUSYfollow these steps:
 Step 1: Open BUSYand select Restore Data option from Company tab.
 Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
 Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

Restore Data: To restore data in BUSYfollow these steps:
 Step 1: Open BUSYand select Restore Data option from Company tab.
 Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
 Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

Restore Data: To restore data in BUSYfollow these steps:
 Step 1: Open BUSYand select Restore Data option from Company tab.
 Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
 Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

Restore Data: To restore data in BUSYfollow these steps:
 Step 1: Open BUSYand select Restore Data option from Company tab.
 Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
 Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

Restore Data: To restore data in BUSYfollow these steps:
 Step 1: Open BUSYand select Restore Data option from Company tab.
 Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
 Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.