Frequently Asked
Questions

Q: I am unable to complete the rewrite books process as it keeps getting interrupted. What could be causing this issue?

The interruption in the rewrite books process could be caused by various factors such that: 1. Somewhere company is open more than once wheather it is at same system or at any other system if you are using Dual or Multi user. 2. If you are getting an RTE error during the process of Rewrite it means that there is curruption in data

Q: What is causing runtime errors when making changes to the party master in BUSY, and how can I fix them?

If you get run time error while modify party master then you can follow the below steps: Step 1: Take the latest backup of your data Step 2: Go to housekeeping tab Step 3: Then click on reindex data base Step 4: Select you can proceed as i have the latest backup option and press ok Step 5: Now, check by modify party master

Q: How to solve the RTE 76 file not found with file name and path while running BUSY.

To solve the RTE 76 file not found with file name and path follow below steps: Step 1: Take a latest backup of the data. Step 2: Then note the file name and path of the file and copy paste that file from your PC to the end user PC in the same path. Step 3: Then register that file with command line regsvr32 and reopen BUSY again.

Q: What is the process to resolve RTE 10002 could not locate master code at the time of opening form receivable from ST form reports.

To resolve the query of RTE 10002 could not locate master code at the time of opening form receivable from ST form reports. Step 1: Go to administration menu then select masters option. Step 2: Under masters select ST forms option then click on modify option. Step 3: Then open the relevant form in which error showing and resave it then again check by opening the report.

Q: How to solve the RTE 339 Componant one of its dependency is not correctly registered while opening BUSY.

To solve the RTE 339 componant not correctly registered while opening BUSY follow below steps: Step 1: Take a latest backup of the data. Step 2: Then note the file name and path of the file and copy paste that file from your PC to the end user PC in the same path. Step 3: Then register that file with command line regsvr32 and reopen BUSY again.

Q: How to solve the RTE 339 Componant one of its dependency is not correctly registered while taking backup.

To solve the RTE 339 componant not correctly registered while taking backup follow below steps: Step 1: Take a latest backup of the data. Step 2: Then note the file name and path of the file and copy paste that file from your PC to the end user PC in the same path. Step 3: Then register that file with command line regsvr32 and reopen BUSY again.

Q: I am getting error RTE -94 Invalid Use of null

To solve this issue we need to follow below steps: Step 1 : Take backup of data by clicking Company Step 2 : Click on Reindex database select You can proceed as I have the latest backup and press Ok Step 3 : Complete process for all years and then check the data issue get resolve Step 4 : If still issue persists then upgrade release to 9.6.

Q: RTE-5 while restore backup in SQL database

RTE-5 while restore backup in SQL database so there is multiple possibility 1. if your drive storage is full so that time RTE 5 showing, so you need to create some space in drive then restore backup. 2. some time same company code already exist in SQL data base so while restore backup RTE 5 showing. so you need to change company code then restore backup.

Q: How to recover RTE-5 while taking backup?

RTE-5 while taking backup there multiple reasons 1. permission issue of BUSYwin folder for taking backup, give full permission to BUSYwin folder. 2. there is no space available in hard disk, you need to create some space. 3. BUSY unable to delete older data from csbackup folder. 4. bad sector in database file or in hard disk. 5. in case of SQL data under recovery or suspect mode.

Q: While attempting to save a voucher, encountered a master code error. How can I resolve this issue?

To address the encountered master code error while attempting to save a voucher, consider regenerating the master help file. If the issue addresses the encountered master code error while attempting to save a voucher, consider regenerating the master help file and Rewrite books. If the issue persists, it is advisable to send the data to the support team for further analysis and assistance.

Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte company database

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am unable to complete the rewrite books process as it keeps getting interrupted. What could be causing this issue?

The interruption in the rewrite books process could be caused by various factors such that: 
 1. Somewhere company is open more than once wheather it is at same system or at any other system if you are using Dual or Multi user. 
 2. If you are getting an RTE error during the process of Rewrite it means that there is curruption in data

What is causing runtime errors when making changes to the party master in BUSY, and how can I fix them?

If you get run time error while modify party master then you can follow the below steps:
 Step 1: Take the latest backup of your data
 Step 2: Go to housekeeping tab
 Step 3: Then click on reindex data base 
 Step 4: Select you can proceed as i have the latest backup option and press ok
 Step 5: Now, check by modify party master

How to solve the RTE 76 file not found with file name and path while running BUSY.

To solve the RTE 76 file not found with file name and path follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Then note the file name and path of the file and copy paste that file from your PC to the end user PC in the same path.
Step 3: Then register that file with command line regsvr32 and reopen BUSY again.

What is the process to resolve RTE 10002 could not locate master code at the time of opening form receivable from ST form reports.

To resolve the query of RTE 10002 could not locate master code at the time of opening form receivable from ST form reports.
Step 1: Go to administration menu then select masters option.
Step 2: Under masters select ST forms option then click on modify option.
Step 3: Then open the relevant form in which error showing and resave it then again check by opening the report.

How to solve the RTE 339 Componant one of its dependency is not correctly registered while opening BUSY.

To solve the RTE 339 componant not correctly registered while opening BUSY follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Then note the file name and path of the file and copy paste that file from your PC to the end user PC in the same path.
Step 3: Then register that file with command line regsvr32 and reopen BUSY again.

How to solve the RTE 339 Componant one of its dependency is not correctly registered while taking backup.

To solve the RTE 339 componant not correctly registered while taking backup follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Then note the file name and path of the file and copy paste that file from your PC to the end user PC in the same path.
Step 3: Then register that file with command line regsvr32 and reopen BUSY again.

I am getting error RTE -94 Invalid Use of null

To solve this issue we need to follow below steps:
Step 1 : Take backup of data by clicking Company
Step 2 : Click on Reindex database select You can proceed as I have the latest backup and press Ok
Step 3 : Complete process for all years and then check the data issue get resolve
Step 4 : If still issue persists then upgrade release to 9.6.

RTE-5 while restore backup in SQL database

RTE-5 while restore backup in SQL database so there is multiple possibility
1. if your drive storage is full so that time RTE 5 showing, so you need to create some space in drive then restore backup.
2. some time same company code already exist in SQL data base so while restore backup RTE 5 showing. so you need to change company code then restore backup.

How to recover RTE-5 while taking backup?

RTE-5 while taking backup there multiple reasons 
1. permission issue of BUSYwin folder for taking backup, give full permission to BUSYwin folder.
2. there is no space available in hard disk, you need to create some space.
3. BUSY unable to delete older data from csbackup folder.
4. bad sector in database file or in hard disk.
5. in case of SQL data under recovery or suspect mode.

While attempting to save a voucher, encountered a master code error. How can I resolve this issue?

To address the encountered master code error while attempting to save a voucher, consider regenerating the master help file. If the issue addresses the encountered master code error while attempting to save a voucher, consider regenerating the master help file and Rewrite books. If the issue persists, it is advisable to send the data to the support team for further analysis and assistance.

Frequently AskedQuestions