Frequently Asked Questions

The reason for the error in generating bills from BUSY could be due to various factors such as incorrect data entry, missing information, configuration issues, or technical errors. It is recommended to check the entered data, ensure all required fields are filled correctly, and verify the software configuration. If the issue persists, contacting BUSY support for further assistance would be advisable.

To resolve the RTE 3045, follow the below steps:
Step 1: Take the latest backup of your data.
Step 2: Now, open the BUSY then click on set data directory and check the data location.
Step 3: Next, Access the data location then select the required company folder in which the error coccured.
Step 4: Delete the Delete Lock.sys file and then restart the computer.

Please provide the additional details about the error code showing while opening report in BUSY. Further if any error is showing you can follow below steps:
Step 1: Take a latest backup of the company.
Step 2: Go to houskeeping menu and click on reindex database option.
Step 3: Then wait to complete the process of reindex and try again by login BUSY again.

Please provide the additional details about the error code showing while voucher entry in BUSY. Further if any error is showing you can follow below steps:
Step 1: Take a latest backup of the company.
Step 2: Go to houskeeping menu and click on reindex database option.
Step 3: Then wait to complete the process of reindex and try again by login BUSY again.

If you get an error while generating a report, See the following steps to resolve the issue:
Step 1 Take a backup of your existing data.
Step 2 Go to the company menu. Select the option. Reindex database
Step 3 Choose the company and click on the Select option.
Step 4 Reindex all FY-year data.
After completing the process, the generated report issue will be solved

To resolve RTE 3343 error while opening the company in BUSY, you need to follow these steps:
Step 1: Click on Reindex Database option from the Company menu.
Step 2: Select your company in which showing that error and proceed for reindexing.
Step 3: If there are multiple financial years then run this process on All financial year one by one and then check.

To resolve RTE 3343 error while opening the company in BUSY, you need to follow these steps:
Step 1: Click on Reindex Database option from the Company menu.
Step 2: Select your company in which showing that error and proceed for reindexing.
Step 3: If there are multiple financial years then run this process on All financial year one by one and then check.

when shows an invalid procedure call error while entering Bills, you follow some step 
step 1: Go to adminstration 
Step 2: done reindex database 
Step 3: After done reindex database, same issue will come then check incomplete voucher and junk character in housekeeping option. 
Step 4: if any junk character and incomplete voucher found and you have to clear that

Please provide the additional details about the error code showing while login into BUSY. Further if any error is showing you can follow below steps:
Step 1: Take a latest backup of the company.
Step 2: Go to houskeeping menu and click on reindex database option.
Step 3: Then wait to complete the process of reindex and try again by login BUSY again.

While feeding any voucher and BUSY is crashing, see the following step to resolve
Step 1 Take a backup of the existing BUSY data.
Step 2 Open the company menu and select the option to reindex the database.
Step 3 Select the company.
Step 4 Click on You can proceed, as I have the least backup.
Step 5 Click on OK for the Reindex database.