Frequently Asked Questions

To resolve the RTE 5 error message while trying to change the name of an item follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to housekeeping menu then select reindex database option.
Step 3: After completion of the process again check by changing the name of item.

Steps to follow to resolve RTE 3144 syntex error in update statement while saving the stock account.
Step 1: Take a latest backup of the data.
Step 2: Go to housekeeping menu then select reindex database if still same problem then run rewrite books option.
Step 3: Then check by saving stock account again.

To resolve the run time error 5 while opening a ledger report, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to housekeeping section then click on reindex data base.
Step 3: Click on you can proceed as i have a latest backup and let the process complete.

To resolve the RTE-28 Out of stack runtime error, follow these steps:
1. Set the screen size to 1024x768 or another resolution that fits your needs. This can be configured in your system display settings.
2. Set the text size to 100% or a suitable size in your display settings
3. Restart the System

To diagnose frequent error messages in BUSY, you can start by checking the error code or message displayed. Then, refer to the software's documentation or contact customer support for assistance in troubleshooting the specific error. They can provide guidance on possible causes and solutions for the error messages you are experiencing.

To resolve the RTE 387 visible property cannot be set in this control while opening the company (during upgradation from BUSY LS to standard) follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Remove the old setup and install the latest setup of BUSY in the company.

If you are unable to add a transaction and getting RTE 5 while saving the voucher follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to housekeeping menu and select reindex database option.
Step 3: After completion of the process recheck by entering a voucher in BUSY.

To understand and resolve error messages, need to follow the below instruction, 
1. it is important to carefully read and understand the error message isplayed. 
2. It may also be helpful to search for the error message in the software's documentation or online forums to find solutions or troubleshooting steps.

If you are getting RTE 6 while open report in BUSY, check the following steps:
Step 1: Take the latest backup of your data 
Step 2: Go to Housekeeping section then click on junk characters and clear junk in data base.
Step 3: Afterward, check the incomplete voucher and remove the same.

If the BUSY crash randomly while working then check the possible reason with solution:
1.If the BUSY is running on networking then make sure that ip must be ping properly in client system.
2.Check by reindex the data base from housekeeping section after taking backup of data.
3.Run the BUSY on admin mode.