Frequently Asked Questions

If showing RTE 91 while opening an account ledger in BUSY, then you need to set date format and regional settings in your system. If issue persists then you need to run Reindex Databases process under Housekeeping menu and then check.
Note: Take backup of your data before running this process.

To resolve the run time error 5 at ledger opening in BUSY, follow these steps:
Step 1: Take the latest backup of your data
Step 2: Go to housekeeping section then click on reindex data base
Step 3: Clickon you can proceed as i have a latest backup and let the process complete.

There are various common error cases in BUSY, and the resolution depends on the specific error. Some common errors include login issues, connectivity problems, email configuration issues, and software performance problems. To resolve these errors, you can refer to the software documentation or contact the BUSY support team for assistance.

If you face error code 3343 while you open company then follow these steps:
1. Take latest backup of data
2. Open BUSY and then go in Reindex Databases option
3. Choose company and click on you can proceed as I have latest backup
4. Then Reindex data base year by year and check

some voucher showing in different ledger then check the voucher that you select correct party name.if party name also correct and still voucher showing in wrong ledger then maybe your voucher clash with other partys voucher or your data was corrupted so you need to send data on support mail.

I'm sorry, but without specific information about the error code you are receiving when trying to add a voucher in BUSY, I cannot provide a concise . Please provide more details about the error code or the specific issue you are facing, so that I can assist you better.

To resolve the query of RTE 94 null time error while viewing reports in BUSY follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Then Go to company menu then select reindex database option.
Step 3: After completion of the process check again by opening reports again.

To resolve the RTE 3075 syntax error while saving the voucher follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to company menu then select check BUSY updates.
Step 3: Then update update BUSY to the latest release as it was a bug in previous release.

Rewrite means re-entry in books according to the changes made and rebuilds the data.
Rewrite of books is necessary in cases where the values in the database maybe entered incompletely or some changes are made in the configuration of the company is used. It is used for repair the data.

To help you resolve the issue that you are facing with BUSY, we need some more information from you. Please share the error code and message that you see on your screen when the problem occurs. This will help us to identify the cause and suggest the best solution.