Frequently Asked
Questions

Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte company database

FAQs

I'm trying to re-index the database but it's not working. Can you help me re-index the database?

Please provide me some additional information why you are run re-index data base please provide me error detail 
Note- We Recommend to run re-index database after take latest data backup.

What does the "Invalid use of knowledge" error mean in BUSY?

The "Invalid use of knowledge" error in BUSY typically occurs when there is a compatibility issue or outdated software version. Updating the software or the system can resolve this error.

Run time error -3343 while opening company how to fix it?

RTE-3343 while opening company to fix this follow these steps 
1. take a backup of company
2 .then re-index data of comany for all Financial Year
3. try open comany.

while changing Financial Yearshowing error 3265

RTE 3265 error message comes while
data is corrected if you have backups and restore the data.
or you want to repair your data, send it to supportatBUSYdotin.
its a chargable basis support 

I am getting database errors related to the root directory in BUSY How can I fix this

Please identify the error code you are receiving and call the BUSY Support helpdesk [8282828282] for further investigation. They can assess the issue and provide you with possible solutions.

The BUSY software crashed, while open the company showing rte

If you open your company and BUSY got crashed after showing rte 3343 you may run reindex database from company menu after taking the latest backup of the company.

How to resolve RTE 3265 while run Rewrite books?

If showing RTE 3265 while attempting to run the Rewrite Books, please send the data to support@busy.in, as there may be some corruption in the database that needs correction.

I am getting unexpected errors when trying to use the software features. What could be causing this?

There could be various reasons causing unexpected errors while using software features. It could be due to outdated software, compatibility issues, insufficient system resources, or software bugs.

What kind of issues can re-indexing resolve in the software?

Reindex Databases can resolve RTE (Run Time Errors) occurs while working in company or opening the company. It will also remove the junk characters from the database.

Showing RTE3343 while Opening a particular company in BUSY

If showing RTE 3343 while opening company then Reindex data of the 
same company if still the error persist then send data to support mail for
Rnd