Frequently Asked
Questions
Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte windows setting
RTE-3265 while changing Financial Year
If you receive an error while changing Financial Year, See the following steps for resolving an issue:
Step 1: Take a Backup of BUSY Data
Step 2: Close the company, then go to the company menu.
Step 3: Click on Reindex database
Step 4: Select the company and reindex all financial years.
Step 5: Check BUSY Release is the same in all the client systems.
Why does the run time error 28 display with remark of out of stack while open BUSY?
If RTE 28 out of stack appear while open BUSY then you need to check the screen resolution of your system as BUSY does not have any resolution feature. You can change the system resolution by right clicking on the desktop screen and choosing display settings or screen resolution. The recommended resolution is 1366 x 768.
What should i do if showing RTE 91 while opening company in BUSY?
If showing RTE 91 while opening company in BUSY, you need to check these troubleshooting steps:
Step 1: Set your system's regional settings as english UK then restart your system then check.
Step 2: If same issue persist then you need to reinstall BUSY after taking backup.
My window is minimized and I'm unable to maximize it. Please help.
If you are unable to maximise the window follow the below mentioned staps:
Step 1: Go to Task manager
Step 2: Look for BUSY software and right click on BUSY
Step 3: Click on End Task and BUSY will be closed
Step 4: Reopen the BUSY
My window is stuck in BUSY. How do I troubleshoot it?
If your window is stuck in BUSY ,you can try the following steps:
Step 1: Go to Task manager
Step 2: Look for BUSY software and right click on BUSY
Step 3: Click on End Task and BUSY will be closed
Step 4: Reopen the BUSY
How can i resolve the system resource error which appear at BUSY installation?
If you are getting an error at BUSY installation, check the possible aspects:
1.Check by install BUSY on another drive.
2.System must have enough space to install BUSY application.
3.Confirm that BUSY setup is not blacklist from antivirus.
4.Check by install BUSY on another system.
How to resolve RTE - 3197 while opeing company?
If the RTE-3197 while opening company, you need to check the below reasons:
1. Delete the lock file and restart the computer.
2. delete the Comp Info file, then rewrite
3. Before this, make sure you have the latest backup of the data.
While open BUSY showing MSI Error.
If while open BUSY showing msi error, do follow below steps:
Step: 1 Set Uac and compatability and run as administration in properties of BUSY shortcut.
Step: 2 After backup data uninstall BUSY setup cut BUSYwin folder and reinstall BUSY 21.
Update Windows for BUSY compatibility.
To update Windows for compatibility with BUSY, you can go to the Windows Update settings and check for any available updates. Install the updates and restart your computer if necessary. This should help ensure compatibility with BUSY.
While updating master balance error showing RTE 5?
If RTE -5 error occurred while opening company, Take Full backup and download full Setup of BUSY Latest Release.
Install same Latest Release on All System. Open BUSY go to company Menu and Reindex Databases.
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