Frequently Asked
Questions
Find Solutions to Common Issues Related to errors-feedbacks-bugs - software bug
could you please provide more details about the issue you're encountering with the split voucher ?
Yes, To address the problem with printing sales vouchers after splitting in BUSY old release 9.2, follow these steps:
1.Provide more details about the issue or use AnyDesk for assistance.
2.If using BUSY old release 9.2 and facing printing errors after splitting sales vouchers:
Update to the latest release of BUSY to rectiFinancial Year the problem.
Are there any known software bugs I should be aware of?
we cant the determine which kind of bugs in BUSY but if you face with some errors in BUSY then simply follow these steps
1. open BUSY
2. take a backup of your data
3. then click on re-index data
4. select company and run re-index utility in all F.Y
How often is the software updated to fix bugs and issues? When can I expect a fix for X problem?
The frequency of updates and bug fixes for the software varies. The company releases updates as needed to address issues and bugs. The timeline for a fix for a specific problem depends on the severity and complexity of the issue.
I think there is a bug or error in BUSY. How do I get this resolved?
To get a bug error in BUSY you should take a screenshot of the error and send mail to
support@busy.in along with issue then it will be resolved in product update release within
few days if its actually exist
How long will it take for the software bug preventing TCS return generation to be fixed? I need to file the return urgently.
The agent informed that the R&D team is already working on resolving the issue, but there is no specific timeline for when it will be fixed. Further more updates you can drop email on support@busy.in
How to fix Error while create F.Y?
While changing or creating Financial Yearit show RTE-3420 showing in older release (8.5) this is found as bug in BUSY itself and resolved in (9.0)release so update your BUSY release .
while changing Financial Yearshowing error 3420
While changing Financial Yearit show rte-3420 showing in older release (8.5) this is found as bug in BUSY itself and resolved in (9.0)release so update your BUSY release .
While changing Financial Yearit show rte-3420
While changing Financial Yearit show rte-3420 showing in older release (8.5) this is found as bug in BUSY itself and resolved in (9.0)release so update your BUSY release .
How quickly does BUSY resolve bugs and issues in the software?
BUSY resolves bugs and issues in the software as quickly as possible. The exact timeframe may vary depending on the complexity of the issue and the availability of resources.
How can I check if there are any software bugs related to serial number handling? Is this a known issue?
You can check for software bugs related to serial number handling by contacting the software support team. They can inform you if it is a known issue or not.
