Frequently Asked
Questions

Q: What utilities can be used for automating Accounts Payable processes?

There are different options available to automate Accounts Payable in BUSY. A few of the important utilities are: 1. ICICI Bank plugin: You can integrate directly with BUSY for seamless and automated bank transactions. 2. BUSY Mobile App: It allows the user to view the outstanding receivables/payables and push the receipt voucher on their mobile phone anytime and anywhere. 3. Payment Reminder Utility: You can send reminders to your parties about the receivables. 4. Payment QR Code: Integrate the payment information with a QR Code and print it on your invoice copy. For further clariffication, you can call to the Help-desk number 8282828282.

Q: How do I record depreciation of fixed assets in BUSY?

To record depreciation of fixed assets follow the below steps: Step 1: Go to Administration menu Step 2: Then click on configuration Step 3: Then click on Feature and option Step 4: Then click on Accounts option Step 5: Then click on the companys act Depreciation option Step 6: Then save the configuration by click on save button Step 7: Then Open account amster of fixed asset from masters option Step 8: Then specify Depreciation as per income tax act and companys act as per your requirement Step 9: Then you can pass the entry with the fixed assets

Q: How can I reconcile my accounts in the software?

Bank Reconcilation is used to reconcile the bank records with transaction which maintain in BUSY. Pls Follow Below Steps for Bank Reconciliation : Click On Step 1: Administration Step 2: Configuration Step 3: Features & Options Step 4: Accounts Step 5: Enable the Bank Reconciliation Option Step 6: Pass the Voucher entry with Bank Account Name Step 7: Display Step 8: Bank Reconciliation Step 9: Show Uncleared Entries Step 10: Press F4 for clear the entry Step 11: Reconciliation Statement For Cash Flow : We have cash flow report in MIS Report under Display Menu. There we can check month wise cash flow according to our cash transaction in BUSY.

Q: How to link two account masters with each other?

If you want to link two account masters with each other please follow given below steps: Step 1: Go to administration menu Step 2: Then click on configuration button Step 3: After that click on features and option button Step 4: After that click on accounts tab Step 5: Then tick the maintain sub ledger option and save the changes Step 6: Afterwards go to administration then click on masters Step 7: Then click on accounts and open the account master and you can treat it as sub ledger or general ledger as per the requirements

Q: How do I solve the error as transaction amount not fully allocated while making a voucher?

If error showing of transaction amount not fully allocated in bill reference while creating vouchers in BUSY, follow the below steps: Step 1: Enter the same bill reference amount as the transaction amount in the bill by bill window. Step 2: If you want to remove this error without entering the amount then go to administration menu and click configuration sub menu. Step 3: Select features and options then click on account tab. Step 4: Here, click on configure button next to bill by bill details feature and untick the option of enforce full amount allocation to references then save.

Q: Can you show me where to find the cost center option in BUSY Accounting Software?

To use the cost centre feature then follow the below steps. Step 1: Click on administration and then configuration Step 2: Then features and options then choose the accounts option, here tick the cost centre option and save it Step 3: Go to administration and then masters Step 4: Then cost centre and add it. after that open the required account master in modfy mode and enable the cost centre option then save it. Step 5: Click on transactions and add the required voucher where cost centre window get open to allocate the amount of income and expense then save it.

Q: How can I give item-wise commission to salesmen instead of on full vouchers?

To given give Item-wise commission to salesman then follow the steps given below : Step 1: Go to Administration menu Step 2: Click on configuration Step 3: Then click on Feature and option Step 4: Then click on Accounts feature Step 5: Then click on salesman wise configure box Step 6: Then select salesman applied on item level option Step 7: Then click on ok button Step 8: Then save the configuration by click on save button Step 9: After that when open item master in modify mode and save the master then sales window will appear

Q: What steps should I follow to troubleshoot issues with account master images?

To trobleshoot the issue with account master image in BUSY, you need to follow these steps: Step 1: Check you have specify the correct folder of Account Master image by going to Administration then click on Configuration. Step 2: Select Features / Options and click on Accounts Tab. Step 3: Click on the configure button next to the feature called Maintain Images/Notes with Masters/Vouchers. Step 4: Check the image folder and correct it if needed. Step 5: Ensure that the image format should be in Jpeg or Png. Step 6: Image name should be same as the account master's name or alias.

Q: How do I create multiple aliases for the same account in BUSY?

If you want to create multiple alias for same account, you can follow these steps: Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Configuration. Step 2: Under Configurations, select Features / Options and then click on the Accounts tab. Here, you will find the "Maintain Multiple Account Aliases" option. Just click on the checkbox to turn it on. Step 3: Now, open your account master and look for the “Multiple Aliases” window. In this window, you can enter the aliases you want and save them.

Q: How do I set brokerage for a party and adjust it in the party amount?

To set brokerage for a party in BUSY , follow the steps below: Step 1: Go to the Administration menu then click on Configuration option Step 2: Now select Feature/options and click on Accounts tab Step 3: Enable salesman/commission wise reporting and define caption Step 4: Enable commission in voucher type and mention commission type in configuration Step 5: Now tick seperate commission / brokerage in each voucher Step 6: Now go to master then salesman and Add Step 7: Mention salesman name in mater Step 8: In section for commission posting for sales and purchase mention ajust in party account

Find Solutions to Common Issues Related to features - accounts

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What utilities can be used for automating Accounts Payable processes?

There are different options available to automate Accounts Payable in BUSY.
A few of the important utilities are:
1. ICICI Bank plugin: You can integrate directly with BUSY for seamless and automated bank transactions.
2. BUSY Mobile App: It allows the user to view the outstanding receivables/payables and push the receipt voucher on their mobile phone anytime and anywhere.
3. Payment Reminder Utility: You can send reminders to your parties about the receivables.
4. Payment QR Code: Integrate the payment information with a QR Code and print it on your invoice copy.
For further clariffication, you can call to the Help-desk number 8282828282.

How do I record depreciation of fixed assets in BUSY?

To record depreciation of fixed assets follow the below steps:
Step 1: Go to Administration menu 
Step 2: Then click on configuration 
Step 3: Then click on Feature and option 
Step 4: Then click on Accounts option 
Step 5: Then click on the companys act Depreciation option 
Step 6: Then save the configuration by click on save button 
Step 7: Then Open account amster of fixed asset from masters option 
Step 8: Then specify Depreciation as per income tax act and companys act as per your requirement
Step 9: Then you can pass the entry with the fixed assets

How can I reconcile my accounts in the software?

Bank Reconcilation is used to reconcile the bank records with transaction which maintain in BUSY.
Pls Follow Below Steps for Bank Reconciliation :
Click On
Step 1: Administration
Step 2: Configuration
Step 3: Features & Options
Step 4: Accounts
Step 5: Enable the Bank Reconciliation Option
Step 6: Pass the Voucher entry with Bank Account Name
Step 7: Display
Step 8: Bank Reconciliation
Step 9: Show Uncleared Entries
Step 10: Press F4 for clear the entry 
Step 11: Reconciliation Statement
For Cash Flow : We have cash flow report in MIS Report under Display Menu. There we can check month wise cash flow according to our cash transaction in BUSY.

How to link two account masters with each other?

If you want to link two account masters with each other please follow given below steps:
 Step 1: Go to administration menu
 Step 2: Then click on configuration button
 Step 3: After that click on features and option button
 Step 4: After that click on accounts tab
 Step 5: Then tick the maintain sub ledger option and save the changes
 Step 6: Afterwards go to administration then click on masters 
 Step 7: Then click on accounts and open the account master and you can treat it as sub ledger or general ledger as per the requirements

How do I solve the error as transaction amount not fully allocated while making a voucher?

If error showing of transaction amount not fully allocated in bill reference while creating vouchers in BUSY, follow the below steps:
Step 1: Enter the same bill reference amount as the transaction amount in the bill by bill window.
Step 2: If you want to remove this error without entering the amount then go to administration menu and click configuration sub menu.
Step 3: Select features and options then click on account tab.
Step 4: Here, click on configure button next to bill by bill details feature and untick the option of enforce full amount allocation to references then save.

Can you show me where to find the cost center option in BUSY Accounting Software?

To use the cost centre feature then follow the below steps.
Step 1: Click on administration and then configuration
Step 2: Then features and options then choose the accounts option, here tick the cost centre option and save it
Step 3: Go to administration and then masters
Step 4: Then cost centre and add it. after that open the required account master in modfy mode and enable the cost centre option then save it.
Step 5: Click on transactions and add the required voucher where cost centre window get open to allocate the amount of income and expense then save it.

How can I give item-wise commission to salesmen instead of on full vouchers?

To given give Item-wise commission to salesman then follow the steps given below :
Step 1: Go to Administration menu 
Step 2: Click on configuration 
Step 3: Then click on Feature and option 
Step 4: Then click on Accounts feature 
Step 5: Then click on salesman wise configure box 
Step 6: Then select salesman applied on item level option 
Step 7: Then click on ok button 
Step 8: Then save the configuration by click on save button 
Step 9: After that when open item master in modify mode and save the master then sales window will appear

What steps should I follow to troubleshoot issues with account master images?

To trobleshoot the issue with account master image in BUSY, you need to follow these steps:
Step 1: Check you have specify the correct folder of Account Master image by going to Administration then click on Configuration.
Step 2: Select Features / Options and click on Accounts Tab.
Step 3: Click on the configure button next to the feature called Maintain Images/Notes with Masters/Vouchers.
Step 4: Check the image folder and correct it if needed.
Step 5: Ensure that the image format should be in Jpeg or Png.
Step 6: Image name should be same as the account master's name or alias.

How do I create multiple aliases for the same account in BUSY?

If you want to create multiple alias for same account, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Configuration.
Step 2: Under Configurations, select Features / Options and then click on the Accounts tab. Here, you will find the "Maintain Multiple Account Aliases" option. Just click on the checkbox to turn it on.
Step 3: Now, open your account master and look for the “Multiple Aliases” window. In this window, you can enter the aliases you want and save them.

How do I set brokerage for a party and adjust it in the party amount?

To set brokerage for a party in BUSY , follow the steps below:
Step 1: Go to the Administration menu then click on Configuration option
Step 2: Now select Feature/options and click on Accounts tab
Step 3: Enable salesman/commission wise reporting and define caption
Step 4: Enable commission in voucher type and mention commission type in configuration
Step 5: Now tick seperate commission / brokerage in each voucher 
Step 6: Now go to master then salesman and Add 
Step 7: Mention salesman name in mater
Step 8: In section for commission posting for sales and purchase mention ajust in party account

Frequently AskedQuestions