Frequently Asked
Questions

Q: Is there an option to save multiple ship to addresses for a registered party in BUSY?

Yes, there is an option to save multiple ship to addresses with registered party master in BUSY. We have multiple aliases feature in BUSY though this feature you can maintain different address,state etc. with a party master.

Q: How do I calculate interest on specific products/items for customers who don't pay on time?

Interest calculation is applicable for Account ledger only not for Item or product.when you made sale or purchase in BUSY then you can calculate interest on that account that is enter in sale or purchase voucher.

Q: What is the reason for not showing sales return in the Account ledger report

The reason for not showing sales return entry in account ledger due to Posting in Account through sales return & purchase return is not enable in Accounts available under administration then configuration then features\option then Accounts

Q: How can i enable multiple currency feature in BUSY?

To enable multiple currency feature in BUSY, follow these steps: Step 1: Go to administration section then click on configuration tab. Step 2: Choose features and option then select account tab and enable multi currency feature in it.

Q: How do I enable the salesman/broker feature in the software?

To enable brokers or salesman feature in BUSY, you need to first turn it on by using these steps: Step 1:Go to Administration Step 2:Configuration Step 3:Feature/Options Step 4:Accounts. Here, you can check the box next to Enable salesman/Broker-wise Reporting.

Q: How do I configure brokerage for purchase transactions?

To configure brokerage for purchase transactions, you need to go to the transaction tab and select the purchase option. Then, add the broker's name and specify the percentage or amount of brokerage. Save the configuration.

Q: I need help understanding a specific feature in BUSY. Can you explain it?

Certainly! I would be happy to help you understand a specific feature in BUSY. Please let me know which feature you would like me to explain, and I will provide you with a clear explanation.

Q: What are some common issues that can occur when making bill adjustments in BUSY?

There are few more cases that may cause while doing adjustment. 1.Customer reference already adjusted but still checking for pending reference after adusted date. 2. Entry was on account.(Without reference). Thus not comming for adjustment.

Q: What are the options for budgeting and planning in BUSY?

BUSY allows you to manage your budgeting by using the Budgets feature, which you can find under the Accounts tab. You can also plan your production activities using the Production Planning feature in BUSY.

Q: How do I track accounts receivable and payable in BUSY?

For tracking bill receivable and Bills payable for any customer Follow below steps Step 1:- Go to Display Step 2:- Outstanding analysis Step 3:- Bill Receivable/Bills Payable Step 4:- Here we can track bill wise pending of invoices

Find Solutions to Common Issues Related to features - accounts

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Is there an option to save multiple ship to addresses for a registered party in BUSY?

Yes, there is an option to save multiple ship to addresses with registered party master in BUSY.
We have multiple aliases feature in BUSY though this feature you can maintain different address,state etc. with a party master.

How do I calculate interest on specific products/items for customers who don't pay on time?

Interest calculation is applicable for Account ledger only not for Item or product.when you 
made sale or purchase in BUSY then you can calculate interest on that account that is enter 
in sale or purchase voucher.

What is the reason for not showing sales return in the Account ledger report

The reason for not showing sales return entry in account ledger due to Posting in Account through sales return & purchase return is not enable in Accounts available under administration then configuration then features\option then Accounts

How can i enable multiple currency feature in BUSY?

To enable multiple currency feature in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration tab.
Step 2: Choose features and option then select account tab and enable multi currency feature in it.

How do I enable the salesman/broker feature in the software?

To enable brokers or salesman feature in BUSY, you need to first turn it on by using these steps:
Step 1:Go to Administration
Step 2:Configuration
Step 3:Feature/Options
Step 4:Accounts.
Here, you can check the box next to Enable salesman/Broker-wise Reporting.

How do I configure brokerage for purchase transactions?

To configure brokerage for purchase transactions, you need to go to the transaction tab and select the purchase option. Then, add the broker's name and specify the percentage or amount of brokerage. Save the configuration.

I need help understanding a specific feature in BUSY. Can you explain it?

Certainly! I would be happy to help you understand a specific feature in BUSY. Please let me know which feature you would like me to explain, and I will provide you with a clear explanation.

What are some common issues that can occur when making bill adjustments in BUSY?

There are few more cases that may cause while doing adjustment. 
1.Customer reference already adjusted but still checking for pending reference after adusted date.
2. Entry was on account.(Without reference). Thus not comming for adjustment.

What are the options for budgeting and planning in BUSY?

BUSY allows you to manage your budgeting by using the Budgets feature, which you can find under the Accounts tab. You can also plan your production activities using the Production Planning feature in BUSY.

How do I track accounts receivable and payable in BUSY?

For tracking bill receivable and Bills payable for any customer
Follow below steps
Step 1:- Go to Display
Step 2:- Outstanding analysis
Step 3:- Bill Receivable/Bills Payable
Step 4:- Here we can track bill wise pending of invoices

Frequently AskedQuestions