Frequently Asked
Questions

Q: How do I apply a condition that reduces professional tax automatically if an employee's salary is above a certain amount?

Here are simple steps for applying a condition in the salary structure of an employee in BUSY to automatically reduce professional tax: Step 1: Navigate to the section master manage employee salary Component. Step 2: Create a New Salary Component Step 3: Assign the Salary Component to Statutory Deduction Step 4: Set the Condition for Professional Tax Reduction Step 5: Create a condition that checks if the employee's salary is above a certain amount Step 6: Save the changes and apply the updated salary structure to the relevant employees Step 7: Test the Configuration

Q: The voucher numbers are not matching between the software and my manual register. What should I do to sync them?

Here's a guide to help you troubleshoot and address the issue: Step 1: Verify Voucher Numbering Configuration Step 2: Ensure that all transactions are recorded accurately and sequentially. Step 3: Look for any missing or duplicated entries. Step 4: Check for Deleted Transactions Step 5: Some systems may reset voucher numbers at the end of a financial period. Step 6: Double-check that manual voucher entries made directly in the software Step 7: . Ensure that no additional vouchers were entered manually in the software. Step 8: Generate voucher number reports from check list

Q: What features of BUSY allow data sync between multiple companies on different location ?

Data sync between mutiple companies on different location can be only possible enterprise model license of BUSY Find out the feature you can sync data between mutiple companies at different location Step 1 : You have to use EC license Step 2 : You have to purchase static IP for that and have to open port no 1433 on that IP Step 3 : After that You can use HO/BO data sync feature to link data between mutiple companies at different locations after configure that feature

Q: I'm getting errors when trying to import data into BUSY. What should I do?

Here are steps you can take to troubleshoot and address errors during the data import process: Step 1: Review Error Messages Step 2: Verify that the data being imported is in the correct format Step 3: Each field should adhere to the specified data type, and dates, numbers, and text should be formatted appropriately. Step 4: Confirm that the file format of your import data is supported by BUSY Step 5: If the import process involves mapping fields from the imported file to the corresponding fields in BUSY, double-check the mapping.

Q: How do I setup or enable the audit trail feature in BUSY

To enable the audit trail feature in a software system with administrative access, you typically follow these steps. Step 1 :Log in to the software with administrative access. Step 2 :Navigate to the Configurationmenu. Step 3 :Within the Configuration menu, look for an option labeled Features and Options,. Step 4 :you may need to select a section related to enterprise-level features. Step 5 :Look for an option related to the Audit Trailor Audit Loggingfeature. This feature is used to record and track changes made within the software for security and compliance purposes.

Q: How do I tag professional tax deduction to employee master data?

Here are simple steps for applying a condition in the salary structure of an employee in BUSY to automatically reduce professional tax: Step 1: Navigate to the section master manage employee salary Component. Step 2: Create a New Salary Component Step 3: Assign the Salary Component to Statutory Deduction Step 4: Set the Condition for Professional Tax Reduction Step 5: Create a condition that checks if the employee's salary is above a certain amount Step 6: Save the changes and apply the updated salary structure to the relevant employees Step 7: Test the Configuration

Q: How do I get approval on a purchase order (PO) digitally?

To get approval on a purchase order PO digitally in BUSY, follow these steps: In BUSY, approval authorities check pending vouchers or master approvals through these steps: 1.Go to administration and select miscellaneous data entry. 2.Look for the Approve Vouchers Masters option. 3.Click on the voucher option, such as Purchase Order. 4.Enter the date period and press ok. 5.Select the required voucher for approval. 6.Approve the voucher with or without remarks. You can also reject the voucher if needed. Once approved, you'll receive a notification on your mobile through the BUSY BNS application.

Q: Creating voucher series for branches and mapping to states?

You can create voucher series as per branch usage Further voucher series will create automatic at time branch configuration Step 1 Go on administration Step 2 Click on Configuration Step 3 Click on feature options Step 4 Click on Enterprise features Step 5 Enable multibranch details option Step 6 Click on branch details Step 7 Create here branches Step 8 During creation of branch enable the option CREATE VOUCHER SERIES GROUP Step 9 After this process it will create voucher series for respective branch

Q: How to process arrears for employees in BUSY?

To process arrears for employees in BUSY, you can follow these steps: 1. Go to the Payroll module and select the Arrear Calculation option. 2. Choose the employee for whom you want to process arrears. 3. Enter the arrear details like the arrear period, arrear amount, and the component for which the arrears are applicable. 4. Click on the Calculate button to calculate the arrears. 5. Review the calculated arrears and make any necessary adjustments. 6. Save the arrear calculation and it will be included in the employee's salary processing.

Q: How do I handle PF calculations for employees with basic salary above and below Rs. , in BUSY?

Here are simple steps for applying a condition in the salary structure of an employee in BUSY PF: Step 1: Navigate to the section master manage employee salary Component. Step 2: Create a New or Modify Salary Component Step 3: Assign the Salary Component to Statutory Deduction Step 4: Set the Condition for PF Step 5: Create a condition that checks if the employee's salary is above a certain amount Step 6: Save the changes and apply the updated salary structure to the relevant employees Step 7: Test the Configuration

Find Solutions to Common Issues Related to features - enterprise

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I apply a condition that reduces professional tax automatically if an employee's salary is above a certain amount?

Here are simple steps for applying a condition in the salary structure of an employee in BUSY to automatically reduce professional tax:
Step 1: Navigate to the section master manage employee salary Component.
Step 2: Create a New Salary Component
Step 3: Assign the Salary Component to Statutory Deduction
Step 4: Set the Condition for Professional Tax Reduction
Step 5: Create a condition that checks if the employee's salary is above a certain amount
Step 6: Save the changes and apply the updated salary structure to the relevant employees
Step 7: Test the Configuration

The voucher numbers are not matching between the software and my manual register. What should I do to sync them?

Here's a guide to help you troubleshoot and address the issue:
Step 1: Verify Voucher Numbering Configuration
Step 2: Ensure that all transactions are recorded accurately and sequentially. 
Step 3: Look for any missing or duplicated entries.
Step 4: Check for Deleted Transactions
Step 5: Some systems may reset voucher numbers at the end of a financial period.
Step 6: Double-check that manual voucher entries made directly in the software 
Step 7: . Ensure that no additional vouchers were entered manually in the software.
Step 8: Generate voucher number reports from check list

What features of BUSY allow data sync between multiple companies on different location ?

Data sync between mutiple companies on different location can be only possible enterprise model license of BUSY
 Find out the feature you can sync data between mutiple companies at different location
 Step 1 : You have to use EC license 
 Step 2 : You have to purchase static IP for that and have to open port no 1433 on that IP
 Step 3 : After that You can use HO/BO data sync feature to link data between mutiple companies at different locations
 after configure that feature

I'm getting errors when trying to import data into BUSY. What should I do?

Here are steps you can take to troubleshoot and address errors during the data import process:
Step 1: Review Error Messages
Step 2: Verify that the data being imported is in the correct format
Step 3: Each field should adhere to the specified data type, and dates, numbers, and text should be formatted appropriately.
Step 4: Confirm that the file format of your import data is supported by BUSY 
Step 5: If the import process involves mapping fields from the imported file to the corresponding fields in BUSY, double-check the mapping.

How do I setup or enable the audit trail feature in BUSY

To enable the audit trail feature in a software system with administrative access, you typically follow these steps.
Step 1 :Log in to the software with administrative access.
Step 2 :Navigate to the Configurationmenu.
Step 3 :Within the Configuration menu, look for an option labeled Features and Options,.
Step 4 :you may need to select a section related to enterprise-level features.
Step 5 :Look for an option related to the Audit Trailor Audit Loggingfeature. This feature is used to record and track changes made within the software for security and compliance purposes.

How do I tag professional tax deduction to employee master data?

Here are simple steps for applying a condition in the salary structure of an employee in BUSY to automatically reduce professional tax:
Step 1: Navigate to the section master manage employee salary Component.
Step 2: Create a New Salary Component
Step 3: Assign the Salary Component to Statutory Deduction
Step 4: Set the Condition for Professional Tax Reduction
Step 5: Create a condition that checks if the employee's salary is above a certain amount
Step 6: Save the changes and apply the updated salary structure to the relevant employees
Step 7: Test the Configuration

How do I get approval on a purchase order (PO) digitally?

To get approval on a purchase order PO digitally in BUSY, follow these steps:
In BUSY, approval authorities check pending vouchers or master approvals through these steps:
1.Go to administration and select miscellaneous data entry.
2.Look for the Approve Vouchers Masters option.
3.Click on the voucher option, such as Purchase Order.
4.Enter the date period and press ok.
5.Select the required voucher for approval.
6.Approve the voucher with or without remarks. You can also reject the voucher if needed.
Once approved, you'll receive a notification on your mobile through the BUSY BNS application.

Creating voucher series for branches and mapping to states?

You can create voucher series as per branch usage
 Further voucher series will create automatic at time branch configuration
 Step 1 Go on administration
 Step 2 Click on Configuration
 Step 3 Click on feature options
 Step 4 Click on Enterprise features
 Step 5 Enable multibranch details option
 Step 6 Click on branch details
 Step 7 Create here branches
 Step 8 During creation of branch enable the option CREATE VOUCHER SERIES GROUP
 Step 9 After this process it will create voucher series for respective branch

How to process arrears for employees in BUSY?

To process arrears for employees in BUSY, you can follow these steps:
1. Go to the Payroll module and select the Arrear Calculation option.
2. Choose the employee for whom you want to process arrears.
3. Enter the arrear details like the arrear period, arrear amount, and the component for which the arrears are applicable.
4. Click on the Calculate button to calculate the arrears.
5. Review the calculated arrears and make any necessary adjustments.
6. Save the arrear calculation and it will be included in the employee's salary processing.

How do I handle PF calculations for employees with basic salary above and below Rs. , in BUSY?

Here are simple steps for applying a condition in the salary structure of an employee in BUSY PF:
Step 1: Navigate to the section master manage employee salary Component.
Step 2: Create a New or Modify Salary Component
Step 3: Assign the Salary Component to Statutory Deduction
Step 4: Set the Condition for PF
Step 5: Create a condition that checks if the employee's salary is above a certain amount
Step 6: Save the changes and apply the updated salary structure to the relevant employees
Step 7: Test the Configuration

Frequently AskedQuestions