Frequently Asked
Questions

Q: How do I transfer stock between branch locations?

To transfer stock between branch locations, you can use the stock transfer feature in the BUSY. You need to create separate material centers for each branch and pass the stock transfer entry from the head office to the branch or between branches. It is important to ensure that the voucher series for stock transfers is tagged in both the head office and branch to record the transfer properly.

Q: How can I enable the feature of instrument type for giving salaries through the bank?

To maintain the bank instrument details in BUSY then you need to follow the below steps. Step 1: Click on administration then configuration Step 2: Then features and options and then choose the account tab, here enable the option maintain bank instrument details and save it. Step 3: While adding any accounting voucher now you will get instrument details column. It will work while choosing bank account in the transaction.

Q: What all service/installation related information can I capture in BUSY along with sales orders?

The call management feature is used to input and manage call and enquiry details. This could include information such as the date and time of the call, the customer's contact information, the nature of their inquiry or issue, and any actions taken. Step 1:This reporting feature is useful for tracking the progress of calls and enquiries. Step 2:You can use the report to identify pending installation calls and enquiries.

Q: Is there a feature to disable synchronization of data between branch in BUSY ?

Yes,there is an option to disable synchronization of data between branch but you need to follow some steps: Step 1: Go to the administration and click on Configuration. Step 2: Now click on Feature and option and then select Enterprise Features. Step 3: Now Check the option of Enable HO Bo data sync and click on its configuration. Step 4: Now specify Not Required in Enable Auto Data Sync option.

Q: Frequency of data sync between head office and branches?

If you want to check how often do you synchronize your branch data in HO please follow the given steps Step 1 Go on administration Step 2 Click on configuration Step 3 Click on feature options Step 4 Enterprise features Step 5 Click on the configuration option available with Enable HO BO data sync. Step 6 Check here what period of Minutes are mentions for data synchronization

Q: The software is not allowing me to save. What should I do?

Here are some steps you can take to troubleshoot and resolve the issue: Step 1: Check for Error Messages Step 2: Verify that you are not creating duplicate records. Step 3 : If you are using a web-based software and encountering issues with saving, try using a different browser. Step 4: Clear Browser Cache Step 5: Review your user permissions within the software. Step 6: Close and restart the software.

Q: How to setup approval workflows for purchase orders in BUSY?

Voucher Approval is used to give approval rights to some users for voucher and Masters. Pls Follow the Below Steps : Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: Enterprises Step 5: Enable the Master Voucher Approval Option Step 6: Select the Voucher Type Purchase Order and Series then give rights as per your requirement. Step 7: Can Approve voucher from F4 from Voucher Approval report Under Display Menu.

Q: How to setup multiple branches in BUSY?

We can maintain multiple brances for Same and Different Location. Pls Follow the Below Steps : Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: Enterprise Features Step 5: Enable Multi Branch Details Step 6: Create Branch and Mention the required details that for which user want to allow this branch and for which voucher series, Master series group etc. Note : Do this process after the Data Backup.

Q: How can I customize approval workflows in BUSY?

To customize the approval flow, you'll need to clear all pending vouchers awaiting approval. Afterward, follow these steps for configuring voucher approval settings in the Enterprise Features: Step 1: Administration Step 2: Configuration Step 3: Fetaures and options Step 4: Enterprise Features Step 5: Enable Voucher / Master Approval Step 6: Then configure approval for voucher and Master as per requirement Step 7: Configure Approval for Sales, Purchase, Orders etc.

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How do I transfer stock between branch locations?

To transfer stock between branch locations, you can use the stock transfer feature in the BUSY. You need to create separate material centers for each branch and pass the stock transfer entry from the head office to the branch or between branches. It is important to ensure that the voucher series for stock transfers is tagged in both the head office and branch to record the transfer properly.

How can I enable the feature of instrument type for giving salaries through the bank?

To maintain the bank instrument details in BUSY then you need to follow the below steps.
Step 1: Click on administration then configuration
Step 2: Then features and options and then choose the account tab, here enable the option maintain bank instrument details and save it.
Step 3: While adding any accounting voucher now you will get instrument details column. It will work while choosing bank account in the transaction.

What all service/installation related information can I capture in BUSY along with sales orders?

The call management feature is used to input and manage call and enquiry details. This could include information such as the date and time of the call, the customer's contact information, the nature of their inquiry or issue, and any actions taken.
Step 1:This reporting feature is useful for tracking the progress of calls and enquiries.
Step 2:You can use the report to identify pending installation calls and enquiries.

Is there a feature to disable synchronization of data between branch in BUSY ?

Yes,there is an option to disable synchronization of data between branch but you need to follow some steps:
Step 1: Go to the administration and click on Configuration.
Step 2: Now click on Feature and option and then select Enterprise Features.
Step 3: Now Check the option of Enable HO Bo data sync and click on its configuration.
Step 4: Now specify Not Required in Enable Auto Data Sync option.

Frequency of data sync between head office and branches?

If you want to check how often do you synchronize your branch data in HO please follow the given steps
 Step 1 Go on administration
 Step 2 Click on configuration
 Step 3 Click on feature options
 Step 4 Enterprise features
 Step 5 Click on the configuration option available with Enable HO BO data sync.
 Step 6 Check here what period of Minutes are mentions for data synchronization

The software is not allowing me to save. What should I do?

Here are some steps you can take to troubleshoot and resolve the issue:
Step 1: Check for Error Messages
Step 2: Verify that you are not creating duplicate records. 
Step 3 : If you are using a web-based software and encountering issues with saving, try using a different browser.
Step 4: Clear Browser Cache
Step 5: Review your user permissions within the software. 
Step 6: Close and restart the software.

How to setup approval workflows for purchase orders in BUSY?

Voucher Approval is used to give approval rights to some users for voucher and Masters.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Enterprises
Step 5: Enable the Master Voucher Approval Option
Step 6: Select the Voucher Type Purchase Order and Series then give rights as per your requirement.
Step 7: Can Approve voucher from F4 from Voucher Approval report Under Display Menu.

How to setup multiple branches in BUSY?

We can maintain multiple brances for Same and Different Location. Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Enterprise Features
Step 5: Enable Multi Branch Details
Step 6: Create Branch and Mention the required details that for which user want to allow this branch and for which voucher series, Master series group etc.
Note : Do this process after the Data Backup.

How do I calculate salary for an employee who worked partial days or hours in a month?

calculate salary for an employee who worked partial days or hours in a month in BUSY, follow these steps:
Step 1. Go to Transaction.
Step 2. Select Salary Calculation.
Step 3. Choose Add to input the salary details for the desired month.
Step 4. After saving the voucher, the software will prompt you to print the salary slip.
Step 5. If you select Yes, the salary slip will be printed.

How can I customize approval workflows in BUSY?

To customize the approval flow, you'll need to clear all pending vouchers awaiting approval. Afterward, follow these steps for configuring voucher approval settings in the Enterprise Features:
Step 1: Administration
Step 2: Configuration
Step 3: Fetaures and options
Step 4: Enterprise Features
Step 5: Enable Voucher / Master Approval 
Step 6: Then configure approval for voucher and Master as per requirement
Step 7: Configure Approval for Sales, Purchase, Orders etc.

Frequently AskedQuestions