Frequently Asked
Questions

Q: . How to view user transactions for a date range?

To view user transactions for a specific date range in BUSY, you can go to the audit trail section. Specify the desired date range and select the user whose transactions you want to view. The audit trail report will display all the actions taken by that user within the specified date range.

Q: How can I see the audited voucher report?

For an audit report in BUSY, see the following steps: Step 1: Login to the Company Step 2: Go to Dispaly, then click on Check List. Step 3: Click on Voucher Audit Report. Step 4: Then two options will be displayed: unaudited and audited vouchers. Step 5: Select Option and generate a report as per your requried

Q: How do I enable the "end of list" option in BUSY so that additional items added after the limit are appended to the end of the drop-down list?

To enable the end of list option in BUSY please follow these steps: Step 1: Go to administration menu Step 2: Then click on configuration button Step 3: Then click on features and option Step 4: Then click on general tab Step 5: Afterwards select event notification option as Y to enable then configure it accordingly

Q: How can I check if the audit trail function is enabled or not?

To check if the audit trail function is enabled or not in BUSY,you need to follow these steps : Step 1 : Go to Administration then Configurations click on Features and Options Step 2 : Go to general tab and check if the Maintain Audit Trail option is set to Yes or No.

Q: How can I generate a complete list of voucher numbers?

To generate a complete list of voucher numbers in BUSY ,please follow below steps: Step 1: go to the Display menu and click on the Check List option. Step 2: From the dropdown options, select Voucher Numbering Report and define the date range to view the complete list of voucher numbers.

Q: I need to print invoices but the same invoice keeps getting reprinted. What should I do to fix this issue?

To fix the issue of the same invoice getting reprinted you need to follow the steps Step1 Go to administration menu and click on configuration and click to feature Step2 then click on general feature and make N to print duplicate copy while reprinting sale invoice and save

Q: How do I rename a custom report format I created

To rename a custom report format you created, follow these steps 1. Open the custom column report. 2. Click on the "Custom Columnbutton. 3. Choose the format name 4. Rename the format name 5. Save By following these steps, you should be able to successfully rename the custom report format you created.

Q: How can I remove BUSY notification sound?

To remove notification sound in BUSY then follow below steps: Step 1: Go to administration menu and then select Configuration submenu. Step 2: Then select Feature and options and then click on general tab Step 3: After that choose the option avoid beep sound in message box as N then select save.

Q: How to disable beep sound in BUSY?

If you want to disable beep sound in BUSY please follow these steps: Step 1: Go to administration menu then click on configuration submenu Step 2: Click on features and options and then select general tab Step 3: Select avoid beep sound in message box option as Y and save the changes

Q: What regional languages does BUSY support for printing?

BUSY allow you print in every reginal language which is supportive with your system. To use second language option in BUSY, you firstly require to install second language tool in your system. You can easily find setup from google. Second language option is used only for invocie printing.

Find Solutions to Common Issues Related to features - general audit

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

. How to view user transactions for a date range?

To view user transactions for a specific date range in BUSY, you can go to the audit trail section. Specify the desired date range and select the user whose transactions you want to view. The audit trail report will display all the actions taken by that user within the specified date range.

How can I see the audited voucher report?

For an audit report in BUSY, see the following steps:
Step 1: Login to the Company
Step 2: Go to Dispaly, then click on Check List.
Step 3: Click on Voucher Audit Report.
Step 4: Then two options will be displayed: unaudited and audited vouchers.
Step 5: Select Option and generate a report as per your requried

How do I enable the "end of list" option in BUSY so that additional items added after the limit are appended to the end of the drop-down list?

To enable the end of list option in BUSY please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration button
Step 3: Then click on features and option
Step 4: Then click on general tab
Step 5: Afterwards select event notification option as Y to enable then configure it accordingly

How can I check if the audit trail function is enabled or not?

To check if the audit trail function is enabled or not in BUSY,you need to follow these steps :
Step 1 : Go to Administration then Configurations click on Features and Options
Step 2 : Go to general tab and check if the Maintain Audit Trail option is set to Yes or No.

How can I generate a complete list of voucher numbers?

To generate a complete list of voucher numbers in BUSY ,please follow below steps:
Step 1:  go to the Display menu and click on the Check List option.
Step 2:  From the dropdown options, select Voucher Numbering Report and define the date range to view the complete list of voucher numbers.

I need to print invoices but the same invoice keeps getting reprinted. What should I do to fix this issue?

To fix the issue of the same invoice getting reprinted you need to follow the steps
 Step1 Go to administration menu and click on configuration and click to feature
 Step2 then click on general feature and make N to print duplicate copy while 
 reprinting sale invoice and save

How do I rename a custom report format I created

To rename a custom report format you created, follow these steps
1. Open the custom column report.
2. Click on the "Custom Columnbutton.
3. Choose the format name 
4. Rename the format name 
5. Save 
By following these steps, you should be able to successfully rename the custom report format you created.

How can I remove BUSY notification sound?

To remove notification sound in BUSY then follow below steps:
Step 1: Go to administration menu and then select Configuration submenu.
Step 2: Then select Feature and options and then click on general tab
Step 3: After that choose the option avoid beep sound in message box as N then select save.

How to disable beep sound in BUSY?

If you want to disable beep sound in BUSY please follow these steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: Click on features and options and then select general tab
Step 3: Select avoid beep sound in message box option as Y and save the changes

What regional languages does BUSY support for printing?

BUSY allow you print in every reginal language which is supportive with your system. To use second language option in BUSY, you firstly require to install second language tool in your system. You can easily find setup from google. Second language option is used only for invocie printing.

Frequently AskedQuestions