Frequently Asked
Questions

Q: How can I track changes made to quotations and bills?

To track changed made in quoation and bill, you can check audit trail report from : Step 1 : CLick on display Step 2 : Check list Step 3 : CLick on audit trail Step 4 : Tick on modify.

Q: How to Open BUSY In Customization Mode?

To open BUSY in Customisation Mode, you need to install your customisation from your solution partner, from whom you have purchased your customisation. After installing your customisation, you can find your customisation in the Add-Op option.

Q: I want to see who has modified or deleted a voucher. How can I check this?

To see modified or deleted voucher, you can check audit trail report from: Step 1 : CLick on display Step 2 : Check list Step 3 : CLick on audit trail Step 4 : Tick on modify and deleted

Q: How can I see the details of a modified invoice before the changes were made?

To see details of modified invoice,you can check audit trail report : Step 1 : CLick on display Step 2 : Check list Step 3 : CLick on audit trail Step 4 : Tick on modify and view check.

Q: How long are audit trail logs maintained in BUSY before they are deleted?

Audit trail maintain the records of data entry/ master Addition, modification and deletion with your database. It will not auto delete unless you opt to delete hostory option available in general tab of accounts feature.

Q: How can we check master creation date and time in BUSY

Master creation date and time can be check through Audit trail under check list in display option in BUSY slelect list of masters in Audit Trail the n select Added and click on ok option

Q: Why are parties and inventory items repeating multiple times in the audit trail modifications in BUSY?

It is likely that parties and inventory items are repeating multiple times in the audit trail modifications in BUSY because they are being modified multiple times by different admin or sub users date wise.

Q: How do I switch between English and Hindi keyboard layout in BUSY?

Can Switch it from General Setting. Pls Follow the Below Steps : Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: General Step 5: In second language Option Change it Language from Hindi to English

Q: Can I view BUSY audit trial for only a certain period?

Pls Follow the Below Steps for Audit Trail Report : Step 1: Display Menu Step 2: Checklist Step 3: Audit Trail Step 4: Select the Voucher Type and User Step 5: Mention the Data Range and check it

Q: How do I add custom words to the BUSY Hindi dictionary?

To add second language custome word BUSY provides you second language dictionary. Second language dictionary option avaiable under: Step 1: Administration Step 2: Miscellaneous Data Entry Step 3: Click second language dictionary, you can define custom word

Find Solutions to Common Issues Related to features - general audit

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I track changes made to quotations and bills?

To track changed made in quoation and bill, you can check audit trail report from :
Step 1 : CLick on display
Step 2 : Check list
Step 3 : CLick on audit trail
Step 4 : Tick on modify.

How to Open BUSY In Customization Mode?

To open BUSY in Customisation Mode, you need to install your customisation from your solution partner, from whom you have purchased your customisation. After installing your customisation, you can find your customisation in the Add-Op option.

I want to see who has modified or deleted a voucher. How can I check this?

To see modified or deleted voucher, you can check audit trail report from:
Step 1 : CLick on display
Step 2 : Check list
Step 3 : CLick on audit trail
Step 4 : Tick on modify and deleted

How can I see the details of a modified invoice before the changes were made?

To see details of modified invoice,you can check audit trail report :
Step 1 : CLick on display
Step 2 : Check list
Step 3 : CLick on audit trail
Step 4 : Tick on modify and view check.

How long are audit trail logs maintained in BUSY before they are deleted?

Audit trail maintain the records of data entry/ master Addition, modification and deletion with your database. It will not auto delete unless you opt to delete hostory option available in general tab of accounts feature.

How can we check master creation date and time in BUSY

Master creation date and time can be check through Audit trail under check list in display option in BUSY slelect list of masters in Audit Trail the n select Added and click on ok option

Why are parties and inventory items repeating multiple times in the audit trail modifications in BUSY?

It is likely that parties and inventory items are repeating multiple times in the audit trail modifications in BUSY because they are being modified multiple times by different admin or sub users date wise.

How do I switch between English and Hindi keyboard layout in BUSY?

Can Switch it from General Setting. Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: General
Step 5: In second language Option Change it Language from Hindi to English

Can I view BUSY audit trial for only a certain period?

Pls Follow the Below Steps for Audit Trail Report :
Step 1: Display Menu
Step 2: Checklist
Step 3: Audit Trail
Step 4: Select the Voucher Type and User 
Step 5: Mention the Data Range and check it

How do I add custom words to the BUSY Hindi dictionary?

To add second language custome word BUSY provides you second language dictionary. Second language dictionary option avaiable under:
Step 1: Administration
Step 2: Miscellaneous Data Entry
Step 3: Click second language dictionary, you can define custom word

Frequently AskedQuestions