Frequently Asked
Questions
Find Solutions to Common Issues Related to features - ho bo
I made two stock transfer entries for the same transfer in BUSY. Now the stock quantity is showing double. How can I fix this?
To fix double stock quantity in BUSY after entering two transfer entries for the same transfer, you need to delete one of the transfer entries and adjust the stock quantity accordingly.
My reports in BUSY are showing untagged transactions. How can I fix this? Do I need to tag all transactions to branches?
To fix untagged transactions in BUSY reports, review the tagging of series in voucher series group management. Untag those series that are not necessary for specific branch to ensure accurate reporting.
I'm using the Anydex app and need help syncing and connecting it to BUSY.
I'm sorry, but there is no clear question being asked here. Could you please provide more context or a specific question related to syncing and connecting the Anydex app to BUSY?
It seems there is a mistake with the credentials required for data migration. Can you please check with your head office on the correct username and password?
BUSY can help verify the correct username and password for data migration.if you don't know the correct user id password then need to reset it but it is chargeble service
When I added a new branch, I created a separate username and password. But it is still showing items from my other branches. What should I do?
It will show the items in your other branches, but it will not show your item balance. Still, you have added a new branch with a separate username and password.
We are being audited. How can I provide auditors branch-level financial statements from the accounting system?
You can provide auditors with branch level financial statements from BUSY by generating statements such as the Balance Sheet, Profit and Loss, and Trial Balance in Excel or PDF format.
What steps should I take to properly re-index data in BUSY after a failed sync?
To properly re-index data in BUSY after a failed sync, you should go to the 'Utilities' menu, select 'Re-Index Data', and then select the company and data to be re-indexed.
How can i implement head office and branch office in BUSY?
To made proper implementation related to head office and branch office in BUSY, you can contact to your local channel partner for same as implementation will be on chargeable basis.
Is it possible to transfer stock between two different companies created under the same name and GST number?
Yes, it is possible to transfer stock between two different companies created under the same name and GST number using BUSY. You have to Implement synchronisation feature in BUSY.
What are my options to run two BUSY servers with data syncing without buying a new license
Connecting the HO-BO requires a valid BUSY license and an active BLS subscription. Additionally, a static IP is necessary. Without these, you cannot establish the connection and data sync.