Frequently Asked
Questions

Q: How often does the data in BUSY refresh from my live databases? Is it real time?

If you configured Head Office and Branch Office syncing then the data update in HO an BO on the basis of the sync time you have scheduled.

Q: How do I set up automatic syncing only for stock transfers between branches?

Auto Data Sync feature work for overall data not for a specific voucher. Further if wish to sync only stock transfer vouchers then can do it manually.

Q: Can I rename or delete a branch once created in BUSY?

Yes, you can modify the branch name once created and can also delete tha branch, but make sure that branch not tagged under any user & master.

Q: Generating GST reports for specific branches/states?

When you will open any GST report, it will ask for the voucher series group Just mention there branch series group of respective branch and check report

Q: How many branches can I create in BUSY?

There is no specific limit on the number of branches you can create in BUSY. You can create as many branches as you need for your business.

Q: HO/BO Invalid Date Range Msg Showing?

If the HO/BO Invalid Date Range Message is showing, then you need to delete the same invalid voucher from the branch for the Invalid Date Range.

Q: I made an inter-branch stock transfer voucher. How do I specify the correct accounts for debit/credit accounting entries?

while made an inter-branch stock transfer voucher there is no need to mentioned debit/credit account just mentioned from and to material center and product information .

Q: Do I need separate logins for each branch or a single login for the entire company?

Yes, When you create multiple branches in BUSY, you have to assign specific users to each branch. Only those users can log in to that branch.

Q: How do I correctly re-index master balances in BUSY? What is the step-by-step process?

to correctly re-index master balances in BUSY then follow these steps 1. go to the house keeping menu 2. select update master balance utility 3. and run it

Q: How can I handle multiple bank accounts across different branches in BUSY?

To handle multiple bank accounts across different branches in BUSY, then you need to create seperate Bank ledger and use them while reconding bank transactions accordingly.

Find Solutions to Common Issues Related to features - ho bo

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How often does the data in BUSY refresh from my live databases? Is it real time?

If you configured Head Office and Branch Office syncing then the data update in HO an BO on the basis of the sync time you have scheduled.

How do I set up automatic syncing only for stock transfers between branches?

Auto Data Sync feature work for overall data not for a specific voucher. Further if wish to sync only stock transfer vouchers then can do it manually.

Can I rename or delete a branch once created in BUSY?

Yes, you can modify the branch name once created and can also delete tha branch, but make sure that branch not tagged under any user & master.

Generating GST reports for specific branches/states?

When you will open any GST report, it will ask for the voucher series group
 Just mention there branch series group of respective branch and check report

How many branches can I create in BUSY?

There is no specific limit on the number of branches you can create in BUSY. You can create as many branches as you need for your business.

HO/BO Invalid Date Range Msg Showing?

If the HO/BO Invalid Date Range Message is showing, then you need to delete the same invalid voucher from the branch for the Invalid Date Range.

I made an inter-branch stock transfer voucher. How do I specify the correct accounts for debit/credit accounting entries?

while made an inter-branch stock transfer voucher there is no need to mentioned debit/credit account just mentioned from and to material center and product information .

Do I need separate logins for each branch or a single login for the entire company?

Yes, When you create multiple branches in BUSY, you have to assign specific users to each branch. Only those users can log in to that branch.

How do I correctly re-index master balances in BUSY? What is the step-by-step process?

to correctly re-index master balances in BUSY then follow these steps 
1. go to the house keeping menu
2. select update master balance utility
3. and run it

How can I handle multiple bank accounts across different branches in BUSY?

To handle multiple bank accounts across different branches in BUSY, then you need to create seperate Bank ledger and use them while reconding bank transactions accordingly.

Frequently AskedQuestions