Frequently Asked
Questions
Find Solutions to Common Issues Related to features - ho bo
Some of my fixed assets from last financial year are showing up in my new branch. How can I fix this?
It depends on your configuration, so your fixed asset will show up in the new branch, but the balance will not.
The software says my username and password are invalid during migration. What could be causing this error?
software says username and password are invalid during migration then you need to update correct ID password to proceed data migration.
I am seeing some outdated data transfers in the DataSync Explorer. How can I remove them?
seeing some outdated data transfers in the DataSync Explorer to remove that data select that row and press F8 for delete
The data sync seems to be taking a really long time. Is this normal?
Yes, it is normal for data syncing to take some time, especially if it involves syncing a large amount of data.
If I change an item's details in the head office, will it reflect in branches?
Yes, If you change an item's details in the head office, it will reflect in branch office after data synchronization.
How can I access my branch office data from the main office system?
In head office you check any of your branch data by using the branch filter while opening any report.
Is there a demo available to show how branch management works in the enterprise version?
Yes, there is a demo available to show how branch management works in the enterprise version of BUSY.
Are changes made to master data in the head office automatically updated in branches?
Yes, changes made to master data in the head office updated in branche office after successfully data synchronization.
Are new salespersons added in the head office also visible in branches?
Yes, new salesman added in the head office is also visible in branch office after successfully data synchronization.
Is there a limit to the number of branches I can create for a company in BUSY?
There is no limit to the number of branches you can create for a company in BUSY.