Frequently Asked
Questions
Find Solutions to Common Issues Related to features - inventory other features
I need help changing my items from pieces back into boxes in BUSY. What is the process for doing this?
To change your items from pieces back into boxes in BUSY, you need to use the alternate unit of item option.
In BUSY, you can maintain the alternate unit of an item which is available in the Standard and Enterprise model.Alternate Unit in BUSY is refer to an item of having two Unit with Conversion factor.
Pls Follow the below Steps for Alternate Unit:
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then Inventory
Step 5: Enable the Alternate unit feature
Step 6: Click on Configure option of Alternate Unit.
Step 7: Tick on option,If you want to change Alt Qty & Conversion Factor during voucher entry.
Step 8: Go to the Administration then masters and open the Item Master in modify mode or can add it.
Step 9: Mention the Main Unit & Alt Unit with Conversion Factor and Conversion Type.
Note :- If Item is already used in voucher then we are not able to change the Alternate Unit.
How can we configure scheme in BUSY?
To configure scheme in BUSY then you need to follow the given steps:
Step 1: Go to administration and then click on configuration option
Step 2: Then select the feature and option tab and then click on inventory tab
Step 3: Enable the Scheme feature and save the configuration
Step 4: Now again Go to administration and then click on master
Step 5: Select the scheme and and then click on add
Step 6: Next , you need to mention the scheme name and specify the date range
Step 7: Afterward Specify the party and the required voucher details
Step 8: Now you need to specify the criteria for applying scheme by select the option from scheme applied on option
Step 9 : Next, choose the scheme that applies to either the specific item or the entire item group.
Step 10: Once you've made your changes, save the configuration, and your scheme is now ready to use.
How to create Challan in BUSY?
To create Challan you need to follow some steps:
Step 1: Go to the Administration and then click on Configuration.
Step 2: Now click on Feature and options and select Inventory tab.
Step 3: Now enable option of Sale purchase challan and you can search it from F3 key.
Step 4: Now enable other option as per your requirement and click on OK option.
Step 5: Now save the inventory tab and Go to the Transaction .
Step 6: Now select the Material issue to party voucher and click on Add option.
Step 7: Now enter all detail and select Sale challan in Type field in voucher.
Step 8: Now enter Item details and save the voucher.
Step 9: Now Go to the Sale voucher in transaction and click on Add option.
Step 10: Now enter details and type should be again sallan.
Step 11: Now pick sale challan reference from F11 key by keep curser on item row 1 and select the reference and then save the voucher.
How do I set up a timer or alert to remind me to make a follow up call at a specific time?
To set up a timer or alert to remind me to make a follow up call at a specific time, please follow the steps
Step 1:Enquiry/Support Management: This feature likely allows you to create and track customer inquiries and support requests.
Step 2 :The call management feature is used to input and manage call and enquiry details. This could include information such as the date and time of the call, the customer's contact information, the nature of their inquiry or issue, and any actions taken.
Step 3:This reporting feature is useful for tracking the progress of calls and enquiries.
Step 4 :You can use the report to identify pending installation calls and enquiries.
Step 5 :The report can also show completed installations, allowing you to keep a record of successful resolutions and potentially gather data for performance analysis.
Step 6 :Overall, this integrated feature can be a valuable tool for managing customer support and installation-related tasks in a BUSY enterprise.
Is there a way to get pop up notifications or alerts in BUSY to remind me to call someone back?
To set up a timer or alert to remind me to make a follow up call at a specific time, please follow the steps
Step 1:Enquiry/Support Management: This feature likely allows you to create and track customer inquiries and support requests.
Step 2 :The call management feature is used to input and manage call and enquiry details. This could include information such as the date and time of the call, the customer's contact information, the nature of their inquiry or issue, and any actions taken.
Step 3:This reporting feature is useful for tracking the progress of calls and enquiries.
Step 4 :You can use the report to identify pending installation calls and enquiries.
Step 5 :The report can also show completed installations, allowing you to keep a record of successful resolutions and potentially gather data for performance analysis.
Step 6 :Overall, this integrated feature can be a valuable tool for managing customer support and installation-related tasks in a BUSY enterprise.
I am not able to get an offer adjusted properly in BUSY. Can you help with the adjustment process?
To get an offer adjust properly in BUSY you have to create the scheme management option through this option you can adjust the offer in BUSY
follow the steps to do the process
1 Go to administration menu and click on configuration then click to feature option
2 select Inventory and enable scheme management option and save
3 then go to administration menu and click to master and click on scheme and add
4 create a scheme name and start date and end date
5 select the parties on which it will apply then select voucher type
6 select the scheme apply on voucher or individual item or clubbed on
7 select where it will applicable and scheme type then click on blue dropdown arrow
8 select the product on which the offer will apply and give the condition and save
9 then make the voucher entry and offer will charge by itself if match the criteria
How to modify MRP stock details for multiple items together in BUSY?
We have to modify MRP in the item master from bulk updation an excel.
Multiple Item Creation and Modification :
Step 1: Administration
Step 2: Configuration
Step 3: Bulk Updations
Step 4: Multiple Item Creation Modification
Step 5: Select either for New and Existing masters then Key Field should be name if alias is blank.
Step 6: Click on Select Filed tab then select the required field for Item Mrp
Step 7: Load Masters and mention the MRP of each Item.
Step 8: Either can mention manually or can do copy paste from excel sheet.
Import Item Master from Excel :
Step 1: Administration
Step 2: Data Export Import
Step 3: Import Masters from MS Excel
Step 4: Items
Step 5: Either with both Masters New and Existing or with any one of them.
Step 6: Select the required field and excel column
Step 7: Mention the Excel Sheet path and import it.
Modify MRP stock details for multiple items in BUSY?
We have to modify MRP in the item master from bulk updation an excel.
Multiple Item Creation and Modification :
Step 1: Administration
Step 2: Configuration
Step 3: Bulk Updations
Step 4: Multiple Item Creation Modification
Step 5: Select either for New and Existing masters then Key Field should be name if alias is blank.
Step 6: Click on Select Filed tab then select the required field for Item Mrp
Step 7: Load Masters and mention the MRP of each Item.
Step 8: Either can mention manually or can do copy paste from excel sheet.
Import Item Master from Excel :
Step 1: Administration
Step 2: Data Export Import
Step 3: Import Masters from MS Excel
Step 4: Items
Step 5: Either with both Masters New and Existing or with any one of them.
Step 6: Select the required field and excel column
Step 7: Mention the Excel Sheet path and import it.
How to set up and manage order fulfillment and shipping in BUSY?
1.To setup order feature in BUSY, follow these steps:
Step 1: Go to administration then click on Configuration menu
Step 2: Choose Features/options menu then click on accounts tab and enable the Budget feature.
Step 3: After enable the Order processing and save the configuration.
2.To Manage the order feature, follow these steps:
Step 1: Go to transaction section then click on sale order or purchase order as per requirement
Step 2: Then, click on add to creae the voucher.
Step 3: Now, Again go to transaction then click on Sales or purchase voucher
Step 4: Next, Click on add tab and while creating voucher press Function F11 key at item grid. A window will appear to select order reference for adjustment.
Step 5: After adjust the reference, You order became adjusted With sales or purchase voucher.
3.To check the order report, follow these steps:
Step 1: Go to Display then click on Order processing
Step 2: Select the required order report and check view.
I purchased raw materials in kg but sell finished goods in meters. How can I configure this in BUSY?
If you purchase raw materials in kg but sell finished good in meters then you need to follow the steps in BUSY
1 Create the raw material item in Kg and create the finished good item in meter as their main unit
2 then go to transaction menu and click on stock journal and click to add
3 then select the material centre name where the product will generate and select the material centre name where the product will consume and fill other voucher details like
date series
4 then on stock generation part of the stock jouranl voucher mention the finish product name and its unit along with quantity and on stock consumption part mention the raw
material name quantity and save voucher
5 now go to transaction menu and click to add and make the voucher with all details where the item would be finished goods
