Frequently Asked
Questions

Q: Resolving issues with adding new sales orders in BUSY and saving errors.

In BUSY, We can add Sales Order. Pls Follow the Below Steps: Click On Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: Inventory Step 5: Enable the Sales Order Step 6: Transaction Step 7: Sales Order Step 8: Add Step 9: Adjust in the Sales Voucher through F11 Shortcut Key. Note : Party Name should be same for adjusting the Order in Sales Voucher.

Q: I am a composition dealer, what returns do I need to file?

If You Are a composition dealer & Want to Know returns Follow These steps: 1.Go To the Display Menu Select GST Reports Then Click on GST Return. 2.For Composition Dealer We Have GSTR-4(Quarterly Return), GSTR-4(Annual Return), GSTR-9A(Annual Return), Form CMP-08, GSTR-4eReturn(Quarterly Return), GSTR-4eReturn(Annual Return). 3.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

Q: How can I view the image of a sale voucher?

To view the image of a sale voucher in BUSY, you need to follow these steps: Step 1: Go to administration then choose configuration. Step 2: Click on features and options then go to inventory tab and enable the option Maintain Image with Voucher. and set the image folder path and click on save button. Step 3: Once enabled, you can view the image by opening the voucher with the corresponding voucher number.

Q: How do I create a new sales quotation?

Pls Follow the Below Steps for Sales Quotation : Click On Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: Inventory Step 5: Enable the Sales Quotation Option Step 6: Transaction Step 7: Sales Quotation Step 8: Add Step 9: Adjust in the Sales Voucher through F11 Shortcut Key. Note : Party Name should be same for adjusting the Quotation in Sales Voucher. We can change the Caption for Sales Quotation as Performa Invoice from General Tab.

Q: How can I enter MRP wise stock?

To enter MRP wise stock need to follow below steps : Step 1: Go to Administration menu Step 2: And then select Configuration option Step 3: After that Features and Options menu Step 4: And choose Inventory Step 5: On right bottom side, Pricing mode in voucher what you have selected accordinly sale price will show. Step 6: Are you using MRP wise details feature then Sales Price will show accordingly.

Q: Are there any tips, tricks or best practices around pricing setup in BUSY I should be aware of?

Yes, there are some tips and best practices for pricing setup in BUSY. It is recommended to set up a standardized pricing structure part-wise. and regularly review and update your prices. You can also use price lists and discounts to manage different pricing scenarios. Additionally, it is important to ensure that your inventory and pricing information is accurate and up to date. For more guidance, speak with BUSY experts at 8282828282;

Q: Why is the system only calculating the last two digits of quantity instead of all decimal places?

Then decimal places of quantity are shown on the basis of how manu decimal places you have configured. To increase them follow these steps: Step 1: Take backup of your company and open it. Step 2: Go to administration menu then select configuration sub menu. Step 3: Select features and options and click on inventory tab. Step 4: Here, the first option f quantity decimal places. You can increase then upto 9 then save.

Q: Why am i unable to post purchase return without specify the original purchase bill details?

If you are unable to post purchase return without specify the orginial purchase details that means you are using validate purchase return with purchase feature. To allow the purchase return with original details, follow the below steps: Step 1: Go to administration section then click on configuration option. Step 2: Choose features and options then click on inventory tab. Step 3: Untick on validate purchase return with original purchase then save the voucher.

Q: How can we view a pending quotation for a party in BUSY?

If you want to view pendng quotation for a party in BUSY please follow these steps: Step 1: Go to display menu then click on quotation processing Step 2: Afterwards click on pending quotations and click on sales quotations party wise Step 3: Then select pending sales quotation to be shown as one,grouped,all and selected for account and item as required Step 4: Specify the date range and generate the report for sales quotation

Q: What is the process for passing purchase order applications in the software?

For enabling order in BUSY, please follow below mentioned steps: Step 1: Go to administration tab. Step 2: Click on configuration. Step 3: Go to Feature & option and then inventory feature. Step 4: Enable order processing in BUSY. Step 5: Go to transaction menu and click to add sale order/purchase order. Step 6: Enter the item for the order and save. Step 7: For adjusting order into sale, press F11 key to adjust the order reference.

Find Solutions to Common Issues Related to features - inventory other features

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Resolving issues with adding new sales orders in BUSY and saving errors.

In BUSY, We can add Sales Order. Pls Follow the Below Steps:
 Click On
 Step 1: Administration
 Step 2: Configuration
 Step 3: Features and Options
 Step 4: Inventory
 Step 5: Enable the Sales Order
 Step 6: Transaction
 Step 7: Sales Order
 Step 8: Add
 Step 9: Adjust in the Sales Voucher through F11 Shortcut Key. 
 Note : Party Name should be same for adjusting the Order in Sales Voucher.

I am a composition dealer, what returns do I need to file?

If You Are a composition dealer & Want to Know returns Follow These steps:
 1.Go To the Display Menu Select GST Reports Then Click on GST Return.
 2.For Composition Dealer We Have GSTR-4(Quarterly Return), GSTR-4(Annual Return), GSTR-9A(Annual Return), Form CMP-08, GSTR-4eReturn(Quarterly Return), GSTR-4eReturn(Annual Return).
 3.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

How can I view the image of a sale voucher?

To view the image of a sale voucher in BUSY, you need to follow these steps:
Step 1: Go to administration then choose configuration.
Step 2: Click on features and options then go to inventory tab and enable the option Maintain Image with Voucher. and set the image folder path and click on save button.
Step 3:  Once enabled, you can view the image by opening the voucher with the corresponding voucher number.

How do I create a new sales quotation?

Pls Follow the Below Steps for Sales Quotation :
Click On
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory
Step 5: Enable the Sales Quotation Option
Step 6: Transaction
Step 7: Sales Quotation
Step 8: Add
Step 9: Adjust in the Sales Voucher through F11 Shortcut Key. 
Note : Party Name should be same for adjusting the Quotation in Sales Voucher. We can change the Caption for Sales Quotation as Performa Invoice from General Tab.

How can I enter MRP wise stock?

To enter MRP wise stock need to follow below steps :
Step 1: Go to Administration  menu 
Step 2: And then select Configuration option 
Step 3: After that Features and Options menu 
Step 4:  And choose Inventory 
Step 5: On right bottom side, Pricing mode in voucher what you have selected accordinly sale price will show.
Step 6: Are you using MRP wise details feature then Sales Price will show accordingly.

Are there any tips, tricks or best practices around pricing setup in BUSY I should be aware of?

Yes, there are some tips and best practices for pricing setup in BUSY. It is recommended to set up a standardized pricing structure part-wise. and regularly review and update your prices. You can also use price lists and discounts to manage different pricing scenarios. Additionally, it is important to ensure that your inventory and pricing information is accurate and up to date.
For more guidance, speak with BUSY experts at 8282828282;

Why is the system only calculating the last two digits of quantity instead of all decimal places?

Then decimal places of quantity are shown on the basis of how manu decimal places you have configured. To increase them follow these steps:
Step 1: Take backup of your company and open it.
Step 2: Go to administration menu then select configuration sub menu.
Step 3: Select features and options and click on inventory tab.
Step 4: Here, the first option f quantity decimal places. You can increase then upto 9 then save.

Why am i unable to post purchase return without specify the original purchase bill details?

If you are unable to post purchase return without specify the orginial purchase details that means you are using validate purchase return with purchase feature. To allow the purchase return with original details, follow the below steps:
Step 1: Go to administration section then click on configuration option.
Step 2: Choose features and options then click on inventory tab.
Step 3: Untick on validate purchase return with original purchase then save the voucher.

How can we view a pending quotation for a party in BUSY?

If you want to view pendng quotation for a party in BUSY please follow these steps:
Step 1: Go to display menu then click on quotation processing
Step 2: Afterwards click on pending quotations and click on sales quotations party wise
Step 3: Then select pending sales quotation to be shown as one,grouped,all and selected for account and item as required
Step 4: Specify the date range and generate the report for sales quotation

What is the process for passing purchase order applications in the software?

For enabling order in BUSY, please follow below mentioned steps:
Step 1: Go to administration tab.
Step 2: Click on configuration.
Step 3: Go to Feature & option and then inventory feature.
Step 4: Enable order processing in BUSY.
Step 5: Go to transaction menu and click to add sale order/purchase order.
Step 6: Enter the item for the order and save.
Step 7: For adjusting order into sale, press F11 key to adjust the order reference.

Frequently AskedQuestions