Frequently Asked Questions

Solutions to common issues related to FeaturesInventory Other Features.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Where can I view the different stock valuation method calculations?

To view the different stock valuation method calculation, follow these steps:
Step 1: Go to administration section then click on configuration menu
Step 2: Select the feature and option then choose inventory tab
Step 3: Now, you will get an option for stock val. method. Click on help tab which display with question mark in right side of stock valuation method.
Here, you can check the calculation for all stock valuation method.

Will adding new custom optional fields in the voucher ?

To add new custom optional fields in the voucher, follow these steps:
Step 1: Go to the Administration menu and click on Configuration.
Step 2: Click on Voucher Series Configuration.
Step 3: Specify the number of optional fields maximum of 20.
Step 4: Configure the optional fields accordingly.
Step 5: Add the voucher, and after the next step of narration, optional fields options will be displayed. Fill them and then save it successfully.

How to troubleshoot issues with inventory totals mismatch?

For Inventory Amount Mismatch, We have to check the following things.
Pls Follow the Below Steps :
Step 1: Take the Data Backup
Step 2: Check the Stock Valuation Method from Inventory Tab.
Step 3: If in Stock Status Report, The value is not showing correct then we need to check in short range.
Step 4: Find out the particular date from which mismatch is showing then need to check the vouchers.

How to configure party discounts in BUSY?

We can apply discount At Item Level & At Voucher Level.
For Item Level :
Step 1:- Administration
Step 2:- Configuration
Step 3:- Voucher Series Configuration
Step 4:- Select Voucher Type & Series
Step 5:- Voucher Configuration
Step 6:- Enable the Item Wise Discount
Step 7:- During Voucher Entry, Discount window will popup for each Item.
For Voucher Level : Discount & Delivery charges can apply the Discount Bill sundry which will calculate on Overall voucher amount.

How to maintain Order in BUSY?

First we have to enable the Order Processing feature then can pass the Sales and Purchase order voucher.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Enable the Order Processing Option then On Configuration can restrict as per your need.
Step 5: Transaction
Step 6: Sales Order and Purchase Order
Step 7: Add
Note : Through Sales and Purchase Order neither Accounting nor Inventory get Hit.

I have the same item showing multiple MRPs in my BUSY system. How can I standardize the MRP for all units of the same item?

If you are using the MRP wise feature and have specified multiple MRPs for the same item in the purchase voucher, you will observe MRP wise data in the mrp wise report and during the addition of the sale voucher. If you wish to standardize the MRP, you can disable the MRP feature from the item master and enter a single MRP value in the item master.

Why am I unable to find the option to add conditions or notes to transactions like bills and invoices? Where is this option?

In BUSY, you can add voucher notes in invoice by following steps:
Step 1: Go to administration section then click on configuration option
Step 2: Choose the features and option then select inventory tab.
Step 3: Enable maintain Images/noted with master.vouchers then click on configuration.
Step 4:Now, Tick on maintain noted with inventory voucher and save the configuration. you will get a notes window while creating invoice.

The type option is showing up in my BUSY sales voucher. I don't want this option. How can I remove it?

If you want to remove the transaction type option at sales invoice, you need to disable the challan feature. To disable the challan feature, follow the below steps:
Step 1: Go to administration then click on configuration menu
Step 2: Choose the features and option then select inventory tab
Step 3: now, untick on enable sale/purchase challan and save the configuration.
Note- please take the latest backup before doing any process.

Can I create recurring invoices from past quotations or invoices in BUSY?

In BUSY, We can adjust Sales Quotation in Sales Invoice Through F11 Shortcut Key. Pls Follow the Below Steps:
Click On
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory
Step 5: Enable the Sales Quotation Option
Step 6: Transaction
Step 7: Sales Quotation
Step 8: Add
Step 9: Adjust in the Sales Voucher through F11 Shortcut Key.
Note : Party Name should be same for adjusting the Quotation in Sales Voucher.

How do i update date wise pricing in item in BUSY?

To update date wise pricing in item in BUSY, follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Click on item tab then select modify option
Step 3: After access the required item in modify mode then click on date wise price info tab which appear at bottom of item master screen.
Step 4: Now, Update the date with price and save the master.
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