Frequently Asked Questions

Solutions to common issues related to FeaturesInventory Other Features.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

The software is picking up the old sales price instead of the updated price I entered. Why is it doing this and how can I get it to use the new price?

To update the new sale price you need to follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration button
Step 3: Afterwards click on features and option
Step 4: Then click on inventory tab
Step 5: Then tick the update item prices from vouchers option to enable it and save the window

The batch number field is shown in the invoices. I don't want to track batch numbers. How can I remove the batch number field?

If batch number fetaures and details is not in use then follow the below given steps:
Step 1: Go to Administration
Step 2: Configuration
Step 3: Feature and option
Step 4: Inventory
Step 5: Disable Batch-wise details Feature
If batch number is add in optional field then disable from voucher series Configuration

I created a new inventory item with KG and KS units but only KG shows on transactions. How can I fix this?

To display both KG and KS units on inventory transactions, you need to enable the alternate unit feature in the inventory settings. Then, you can select the main unit and alternate unit for each item in the item master. When creating inventory transactions, you can choose which unit to use for each item.

Is it true that the bill should be created with the 0+1 option for free samples?

Yes, you can use free qunantity option in BUSY, to use this follow these steps:
Step 1: Go to administration and then click on configuration.
Step 2: Select features and options and go to inventory tab.
Step 3: Enable free quantity in vouchers and save.
Step 4: Now go to transactions and mention 0+1 in item quantity.

Why am I unable to see the 'Allocate expense to items' option in BUSY?

To see the 'Allocate expense to items' option in BUSY, you need to enable it in the software's configuration settings. Please check the Features > Inventory section and make sure that the 'Allocate Expenses Oblique Purchase to Items' option is enabled. Once enabled, you should be able to see and use the option.

Where can I see the material composition details for a finished product in BUSY?

You can see the material composition details for a finished product in the Bill of Materials (BOM) record in BUSY.you can follow some steps to see details:
Step 1: Go to Administration and then click on Master.
Step 2: Now click on Bill of Material and then click on List option and check the records.

Why am i unable to configure compound discount for sales in voucher series configuration?

To configure the compound discount for sales voucher in voucher series configuration, you need to enable first by follow these steps:
Step 1: Go to administration section then click on configuration
Step 2: Choose the features/option then select the inventory tab
Step 3: Select compound discount in item wise discount type and save the configuration.

Where do I add my company's Food License number in BUSY?

To add your company's food license in BUSY, you need to follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on Inventory tab.
Step 3: Here, you will see an option called Maintain FSSAI License, mark the check box and enter the FSSAI Lic. No.

Why Material Center name is not showing while billing in BUSY?

If the Material Center name is not showing while billing in BUSY below are the steps to enable it:-
Step 1: Go to the Administration menu then sub-menu configuration click on the feature and options tab and select Inventory option.
Step 2: Tick In front of the Multi Godown Inventory option and save the changes.

How can I enable the scheme option in BUSY?

To enable scheme in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on features and options.
Step 2 : Go to inventory tab and enable scheme and click on save button.
Step 3 : Now go to administration then masters click on scheme and add new scheme.
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