Frequently Asked
Questions

Q: Want to create a freight item without maintaining stock

In BUSY, you can create a freight item or any service item from Adminstration, then Item, then click Add option, and you can select Unit NA to don't maintain stock for that particular item.

Q: I adjusted a chalan voucher and now the serial number details are not showing in the sale voucher. Why is that?

If you adjusted challan into sale invoice and serial number details window not showing in sale voucher because it already adjusted while creating sale challan and those sale challan is adjusted in sale voucher.

Q: I am not able to understand the calculations in the average quantity method. Can you explain how it works?

The average quantity method calculates the weighted average cost per unit by multiplying the total quantity purchased by the purchase price, divided by the total quantities. This method is used to calculate inventory value.

Q: I enabled the option to view previous purchase prices, but it is not showing all items why?

Here are some steps to troubleshoot and address the problem: Step 1: Check the Inventory menu configuration. Step 2: Verify Purchase History of the product Step 3: Check the user rights to do the necessary changes .

Q: I previously setup special pricing for some customers but now those options are gone. What happened?

Here are some steps to troubleshoot and address the problem: Step 1: Check the Inventory menu configuration. Step 2: Verify Purchase History of the product Step 3: Check the user rights to do the necessary changes .

Q: How can I check my inventory management in BUSY which we are doing from stock management?

You can check several reports in BUSY for inventory as follows: Step 1: You can check our inventory summary report under display option. Step 2: You can check stock status for all items under display option.

Q: How can I add more lines or customize the voucher notes? What are the character limits?

To add more lines or customize voucher notes, go to the voucher details and select the 'Notes' option. The character limit for one line is maximum, but you can add multiple lines as needed.

Q: What is the best practice for handling shared packing components like boxes and polybags?

For Shared Component or we can say Raw Material which is used for Multiple Finished Goods then have to create multiple BOM in BUSY and can see accodingly from Display Menu, Unde Production Reports.

Q: How do I ensure my material consumptions are correct when items have shared components?

For Shared Component or we can say Raw Material which is used for Multiple Finished Goods then have to create multiple BOM in BUSY and can see accodingly from Display Menu, Unde Production Reports.

Q: I am having issues with the quantities not showing correctly in the bill of materials (BOM) in BUSY. What could be causing this problem and how can I resolve it?

If BOM not showing correct quantity, go to: Step 1 : Click on administration Step 2 : Masters Step 3 : BOM Step 4 : Select BOM and change quantity

Find Solutions to Common Issues Related to features - inventory other features

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Want to create a freight item without maintaining stock

In BUSY, you can create a freight item or any service item from Adminstration, then Item, then click Add option, and you can select Unit NA to don't maintain stock for that particular item.

I adjusted a chalan voucher and now the serial number details are not showing in the sale voucher. Why is that?

If you adjusted challan into sale invoice and serial number details window not showing in sale voucher because it already adjusted while creating sale challan and those sale challan is adjusted in sale voucher.

I am not able to understand the calculations in the average quantity method. Can you explain how it works?

The average quantity method calculates the weighted average cost per unit by multiplying the total quantity purchased by the purchase price, divided by the total quantities. This method is used to calculate inventory value.

I enabled the option to view previous purchase prices, but it is not showing all items why?

Here are some steps to troubleshoot and address the problem:
Step 1: Check the Inventory menu configuration.
Step 2: Verify Purchase History of the product
Step 3: Check the user rights to do the necessary changes .

I previously setup special pricing for some customers but now those options are gone. What happened?

Here are some steps to troubleshoot and address the problem:
Step 1: Check the Inventory menu configuration.
Step 2: Verify Purchase History of the product
Step 3: Check the user rights to do the necessary changes .

How can I check my inventory management in BUSY which we are doing from stock management?

You can check several reports in BUSY for inventory as follows:
Step 1: You can check our inventory summary report under display option.
Step 2: You can check stock status for all items under display option.

How can I add more lines or customize the voucher notes? What are the character limits?

To add more lines or customize voucher notes, go to the voucher details and select the 'Notes' option. The character limit for one line is maximum, but you can add multiple lines as needed.

What is the best practice for handling shared packing components like boxes and polybags?

For Shared Component or we can say Raw Material which is used for Multiple Finished Goods then have to create multiple BOM in BUSY and can see accodingly from Display Menu, Unde Production Reports.

How do I ensure my material consumptions are correct when items have shared components?

For Shared Component or we can say Raw Material which is used for Multiple Finished Goods then have to create multiple BOM in BUSY and can see accodingly from Display Menu, Unde Production Reports.

I am having issues with the quantities not showing correctly in the bill of materials (BOM) in BUSY. What could be causing this problem and how can I resolve it?

If BOM not showing correct quantity, go to:
 Step 1 : Click on administration 
 Step 2 : Masters 
 Step 3 : BOM 
 Step 4 : Select BOM and change quantity

Frequently AskedQuestions