Frequently Asked
Questions

Q: Is there a backup I can restore that doesn't have chalan processing enabled?

You can restore the backup if you have taken before enabling the challan processing feature in BUSY. Additionally, you can untick the challan processing option from the inventory tab if not required.

Q: I am having trouble with the item price not update in item master, How can I fix this.

If you enable Date wise pricing feature in BUSY on that case only item price field getting freezed in item master, you can enter prices in date wise price window only.

Q: What is the difference between Type, Challan and Job work transaction types in BUSY?

The difference between the Type of challan and job work is when you use the job work and challan feature then this transaction type option get highlight in the voucher entry.

Q: How to enable/disable features in BUSY?

In BUSY, We have various features related to Accounts, Inventory, TDS,TCS,Payroll, etc. which we can enabe or disable it from Below Steps : Step 1: Administration Step 2: Configuration Step 3: Features and Options

Q: How are quotations different from invoices in BUSY?

Quotation is only related to Item information of that party we can record in BUSY and which will be adjust in future. Accounting and Inventory not get hit in Quotation.

Q: What menu options in BUSY do I need to navigate to attach images Inventory, Configuration, Feature Options?

If you want to attach image of inventory voucher or account voucher you first enable image option from inventory tab for inventory voucher and from account tab for accounting voucher.

Q: The liters or cases I've entered in BUSY don't seem accurate. How can I fix this?

You can check the unit of measurement and conversion factors for the item in the item master. Make sure they are correct and match the actual quantity you have entered.

Q: I need help finding the menu path to set up item pricing modes in vouchers.

Go to Administration Menu Configuration Features Inventory Inventory Right bottom there is an option Item Pricing Mode in Voucher. Click on it to set up item pricing modes in vouchers.

Q: Is there a way to directly see an item's transactions without opening the item ledger?

Yes, In the BUSY , you get the sales register and purchase register from the Inventory reports and you can check the stock status report of the same item .

Q: How can I link a sales return to the original invoice in BUSY if I dont know which invoice the returned items are from

To Find Original Sales Invoice Number Uset Need to Check Party Wise item Sold Reports and In Report They Need to Got Which Item Sold in Which Voucher Number.

Find Solutions to Common Issues Related to features - inventory other features

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Is there a backup I can restore that doesn't have chalan processing enabled?

You can restore the backup if you have taken before enabling the challan processing feature in BUSY.
Additionally, you can untick the challan processing option from the inventory tab if not required.

I am having trouble with the item price not update in item master, How can I fix this.

If you enable Date wise pricing feature in BUSY on that case only item price field getting freezed in item master, you can enter prices in date wise price window only.

What is the difference between Type, Challan and Job work transaction types in BUSY?

The difference between the Type of challan and job work is when you use the job work and challan feature then this transaction type option get highlight in the voucher entry.

How to enable/disable features in BUSY?

In BUSY, We have various features related to Accounts, Inventory, TDS,TCS,Payroll, etc. which we can enabe or disable it from Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options

How are quotations different from invoices in BUSY?

Quotation is only related to Item information of that party we can record in BUSY and which will be adjust in future. Accounting and Inventory not get hit in Quotation.

What menu options in BUSY do I need to navigate to attach images Inventory, Configuration, Feature Options?

If you want to attach image of inventory voucher or account voucher you first enable image option from inventory tab for inventory voucher and from account tab for accounting voucher.

The liters or cases I've entered in BUSY don't seem accurate. How can I fix this?

You can check the unit of measurement and conversion factors for the item in the item master. Make sure they are correct and match the actual quantity you have entered.

I need help finding the menu path to set up item pricing modes in vouchers.

Go to Administration Menu Configuration Features Inventory Inventory Right bottom there is an option Item Pricing Mode in Voucher. Click on it to set up item pricing modes in vouchers.

Is there a way to directly see an item's transactions without opening the item ledger?

Yes, In the BUSY , you get the sales register and purchase register from the Inventory reports and you can check the stock status report of the same item .

How can I link a sales return to the original invoice in BUSY if I dont know which invoice the returned items are from

To Find Original Sales Invoice Number Uset Need to Check Party Wise item Sold Reports and In Report They Need to Got Which Item Sold in Which Voucher Number.

Frequently AskedQuestions