Frequently Asked
Questions

Q: How can I find out if a returned item's serial number matches with what I had sold earlier in BUSY?

In BUSY, you can check the serial number-wise history report to review all transactions related to a specific serial number. To do this, follow these steps: Step 1 : In the Inventory module, locate the search or filter option that allows you to search for items by serial number. This may be labeled as "Search Serial No" or something simila Step 2 :Enter the specific serial number you want to check the history for into the search field. Step 3 :After entering the serial number, initiate the search or retrieval process. The software should display a list of all transactions and movements related to that serial number. STep 4 :Examine the serial number history report to see all the relevant information, including transaction dates, descriptions, quantities, locations (if applicable), and any other details related to the serial number's movements. Step 5 : After reviewing the history, close or exit the serial number history report window to return to the main Inventory module.

Q: Can I set different MRP or sale prices for items with different serial numbers?

Yes, You can set different MRP or sale prices for items with different serial numbers. Follow these steps: Step 1:Log in to your company with your credentials. Step 2:Navigate to the Administration menu and select Configuration from the submenu. Step 3:In the Configuration menu, choose Features Options. Step 4:Look for the Inventory tab and click on it. Step 5:In the new window, find the Serial Number Wise Details option or you can use F3 and search for the word serial and press enter. Step 6:Click on the highlighted option in yellow. Step 7:In the new window, you will find options like maintain item serial number warranty, description, installation details, etc. Choose these options based on your needs. Step 8:Look for Maintain MRP & Sales Price and choose both options. Step 9:Save the configuration by clicking the OK button or pressing the F2 shortcut key, and save the Inventory configuration. Now, you'll be able to set different MRP or sale prices for items with different serial numbers.

Q: How do I remove or delete an incorrect discount applied during invoicing in BUSY?

Certainly, here's a step-by-step guide on how to remove or delete an incorrect discount applied during invoicing in BUSY: Step 1 : Open the invoice by selecting it from the list of invoices. Typically, there's an option to edit or modify the invoice. Step 2 : In the invoice details, look for the discount applied to the invoice. This is usually listed as a Bill Sundry . Click on it to access the discount details. Step 3 : Within the discount details, there should be an option to delete or remove the discount bill sundry. Click on this option to remove the discount from the invoice. Step 4 : check the item-wise discount field. To ensure there are no residual discount values, clear or set the item-wise discount fields to empty or zero for each line item on the invoice. Step 5 : Save the changes you made to the invoice after removing the incorrect discount and clearing item-wise discount fields.

Q: I want to track item expiry and batches in BUSY. How can I do that?

Tracking item expiry and batches in BUSY, follow these steps: Enable Step 1: Administration Step 2: Configuration Step 3: Features / Options Step 4: Inventory Step 5: Batch-wise details [Enable Check box] Step 6: Do the necessary configurations like Batch Mfg & Expiry date input format, Maintain MRP, sales price, warning etc. Step 7: Save the Configuration Create Masters Step 1: Administration Step 2: Masters then Add new or modify existing items master Step 3: Enable "Batch-wise details" Step 4: Enable Mfg/Exp date and expiry days. Transactions Step 1: Transactions then "purchase" Step 2: "Add" then select the series Step 3: Enter the "date" then select the "purchase type" Step 4: Select the party details, material centre and ITC eligibility Step 5: Select the Item then the quantity Step 6: After this Batch entry window will appear. Here you can enter the Batch number, Expiry date etc. Step 7: Add the other item information like tax, price, and discount. Step 8: Save and Record Reports Step 1: Display Step 2: Batch-wise reports

Q: Where to configure barcodes for styles in BUSY?

Certainly, here's a step-by-step guide on how to assign a sale price to different parameter values: Step 1 : Log in to your BUSY. Step 2: Select Feature Options. Step 3: Click on Inventory. Step 4: select parameter details and configure it Step 5 : Depending on your business needs and the parameters you've defined,For example, you might have parameters like size, color, location, etc. Choose the relevant parameter that you want to use for pricing differentiation. Step 6 : One notable feature in this regard is the option to enable input of transaction price and value for each parameter combination. By enabling this option, users can assign specific prices and values to different combinations of parameters, such as size, color, location, and more. This level of granularity ensures that the software accurately reflects the intricacies of the business's offerings. Step 7 : You can enable the BCN feature for Barcode generation . Step 8 : Save the Changes .

Q: How do I update my inventory stock quantities in BUSY?

Updating inventory stock quantities in BUSY involves adjusting the quantity on hand for individual inventory items as transactions occur, such as sales, purchases, returns, or stock adjustments. Here's how to update your inventory stock quantities in BUSY: Step 1 :Find the specific inventory item for which you want to update the stock quantity. You can usually search for items by name, code, or other identifiers. Step 2:Stock quantities are typically updated through various transactions. Here are some common scenarios: Step 3 :When you make a sale, BUSY automatically reduces the stock quantity of the sold items. You should enter sales transactions accurately to ensure that the stock quantities are updated correctly. Step 4 :When you purchase new inventory items, enter purchase transactions and specify the quantity received to increase the stock quantity. Step 5 :Regularly verify your stock quantities by running reports or checking the inventory module. Make sure they match the physical quantities you have on hand.

Q: Where can I view and edit the batch number?

"BUSY provides various utilities for managing inventory and batches. Here are some steps to ensure accuracy: Step 1 : Regularly review batch-wise stock reports to verify the quantities and values associated with each batch. Step 2 : Utilize batch-wise stock ageing reports to monitor how long batches have been in stock. This information is essential for managing inventory and ensuring that items with expiration dates are used or sold before they expire. Step 3 : Compare the data from batch-wise stock reports and batch-wise stock ageing reports with the stock summary in the stock ledger. Step 4 : Analyze the Unadjusted Batches section within the On Account Batch Entries report. This will help identify any batches that have not been properly adjusted in your accounting system. Step 5 : Ensure that the opening batch references and balances in your accounting software align with the actual physical inventory on hand. Any discrepancies should be investigated and corrected."

Q: How to edit existing inventory in BUSY?

To edit existing inventory items in BUSY, you can follow these general steps: Step 1 :Open BUSY: Step 2 :locate the specific inventory item that you want to edit. You can typically search for items by name, code, or other identifiers. Step 3 :Once you've located the item, select it to open its details or properties page. This is where you can make changes to the item. Step 4 :Edit the relevant information for the inventory item. You can typically edit fields such as: Item Name: Change the name of the item. Item Code/Number: Update the unique identifier for the item. Description: Modify the item's description or additional details. Unit of Measurement: Change the unit in which the item is measured (e.g., pieces, kilograms). Selling Price: Adjust the selling price of the item. Purchase Price: Modify the cost at which you acquire the item. Tax Information: Update tax settings for the item. Quantity on Hand: Adjust the current quantity in stock if necessary.

Q: Can I access BUSY from multiple systems?

the BUSY Multi-User Edition. It's good to know that there is no specific limit in this edition for certain features or functionalities, such as the number of users. In multi-user editions of accounting software like BUSY, the absence of user limits can be advantageous for businesses that require flexibility in scaling the software to accommodate their growing needs.However, it's essential to keep in mind that while user limits may not be a concern in this edition, other factors, such as hardware infrastructure and network performance, can affect the system's performance when multiple users are simultaneously accessing and working with the software.For precise details about the features, capabilities, and licensing terms of the BUSY Multi-User Edition, it's recommended to consult the official documentation or contact BUSY's customer support or sales team. They can provide you with up-to-date information and guidance on how to best utilize the software for your business requirements.

Q: What is maximum user limit in BUSY?

the BUSY Multi-User Edition. It's good to know that there is no specific limit in this edition for certain features or functionalities, such as the number of users. In multi-user editions of accounting software like BUSY, the absence of user limits can be advantageous for businesses that require flexibility in scaling the software to accommodate their growing needs.However, it's essential to keep in mind that while user limits may not be a concern in this edition, other factors, such as hardware infrastructure and network performance, can affect the system's performance when multiple users are simultaneously accessing and working with the software.For precise details about the features, capabilities, and licensing terms of the BUSY Multi-User Edition, it's recommended to consult the official documentation or contact BUSY's customer support or sales team. They can provide you with up-to-date information and guidance on how to best utilize the software for your business requirements.

Find Solutions to Common Issues Related to features - inventory parameter batch serial number

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I find out if a returned item's serial number matches with what I had sold earlier in BUSY?


In BUSY, you can check the serial number-wise history report to review all transactions related to a specific serial number. To do this, follow these steps:
Step 1 : In the Inventory module, locate the search or filter option that allows you to search for items by serial number. This may be labeled as "Search Serial No" or something simila
Step 2 :Enter the specific serial number you want to check the history for into the search field.
Step 3 :After entering the serial number, initiate the search or retrieval process. The software should display a list of all transactions and movements related to that serial number.
STep 4 :Examine the serial number history report to see all the relevant information, including transaction dates, descriptions, quantities, locations (if applicable), and any other details related to the serial number's movements.
Step 5 : After reviewing the history, close or exit the serial number history report window to return to the main Inventory module.

Can I set different MRP or sale prices for items with different serial numbers?

Yes, You can set different MRP or sale prices for items with different serial numbers. Follow these steps:
Step 1:Log in to your company with your credentials.
Step 2:Navigate to the Administration menu and select Configuration from the submenu.
Step 3:In the Configuration menu, choose Features Options.
Step 4:Look for the Inventory tab and click on it.
Step 5:In the new window, find the Serial Number Wise Details option or you can use F3 and search for the word serial and press enter.
Step 6:Click on the highlighted option in yellow.
Step 7:In the new window, you will find options like maintain item serial number warranty, description, installation details, etc. Choose these options based on your needs.
Step 8:Look for Maintain MRP & Sales Price and choose both options.
Step 9:Save the configuration by clicking the OK button or pressing the F2 shortcut key, and save the Inventory configuration.
Now, you'll be able to set different MRP or sale prices for items with different serial numbers.

How do I remove or delete an incorrect discount applied during invoicing in BUSY?

Certainly, here's a step-by-step guide on how to remove or delete an incorrect discount applied during invoicing in BUSY:
Step 1 : Open the invoice by selecting it from the list of invoices. Typically, there's an option to edit or modify the invoice.
Step 2 : In the invoice details, look for the discount applied to the invoice. This is usually listed as a Bill Sundry . Click on it to access the discount details.
Step 3 : Within the discount details, there should be an option to delete or remove the discount bill sundry. Click on this option to remove the discount from the invoice.
Step 4 : check the item-wise discount field. To ensure there are no residual discount values, clear or set the item-wise discount fields to empty or zero for each line item on the invoice.
Step 5 : Save the changes you made to the invoice after removing the incorrect discount and clearing item-wise discount fields.

I want to track item expiry and batches in BUSY. How can I do that?

Tracking item expiry and batches in BUSY, follow these steps:
Enable 
Step 1: Administration 
Step 2: Configuration 
Step 3: Features / Options
Step 4: Inventory
Step 5: Batch-wise details [Enable Check box]
Step 6: Do the necessary configurations like Batch Mfg & Expiry date input format, Maintain MRP, sales price, warning etc.
Step 7: Save the Configuration 
Create Masters
Step 1: Administration
Step 2: Masters then Add new or modify existing items master
Step 3: Enable "Batch-wise details"
Step 4: Enable Mfg/Exp date and expiry days.
Transactions
Step 1: Transactions then "purchase" 
Step 2: "Add" then select the series 
Step 3: Enter the "date" then select the "purchase type" 
Step 4: Select the party details, material centre and ITC eligibility
Step 5: Select the Item then the quantity
Step 6: After this Batch entry window will appear. Here you can enter the Batch number, Expiry date etc.
Step 7: Add the other item information like tax, price, and discount.
Step 8: Save and Record
Reports
Step 1: Display 
Step 2: Batch-wise reports

Where to configure barcodes for styles in BUSY?

Certainly, here's a step-by-step guide on how to assign a sale price to different parameter values:
Step 1 : Log in to your BUSY.
Step 2: Select Feature Options.
Step 3: Click on Inventory.
Step 4: select parameter details and configure it 
Step 5 : Depending on your business needs and the parameters you've defined,For example, you might have parameters like size, color, location, etc. Choose the relevant parameter that you want to use for pricing differentiation.
Step 6 : One notable feature in this regard is the option to enable input of transaction price and value for each parameter combination. By enabling this option, users can assign specific prices and values to different combinations of parameters, such as size, color, location, and more. This level of granularity ensures that the software accurately reflects the intricacies of the business's offerings. 
Step 7 : You can enable the BCN feature for Barcode generation . 
Step 8 : Save the Changes .

How do I update my inventory stock quantities in BUSY?

Updating inventory stock quantities in BUSY involves adjusting the quantity on hand for individual inventory items as transactions occur, such as sales, purchases, returns, or stock adjustments. Here's how to update your inventory stock quantities in BUSY:
Step 1 :Find the specific inventory item for which you want to update the stock quantity. You can usually search for items by name, code, or other identifiers.
Step 2:Stock quantities are typically updated through various transactions. Here are some common scenarios:
Step 3 :When you make a sale, BUSY automatically reduces the stock quantity of the sold items. You should enter sales transactions accurately to ensure that the stock quantities are updated correctly.
Step 4 :When you purchase new inventory items, enter purchase transactions and specify the quantity received to increase the stock quantity.
Step 5 :Regularly verify your stock quantities by running reports or checking the inventory module. Make sure they match the physical quantities you have on hand.

Where can I view and edit the batch number?

"BUSY provides various utilities for managing inventory and batches. Here are some steps to ensure accuracy:
Step 1 : Regularly review batch-wise stock reports to verify the quantities and values associated with each batch. 
Step 2 : Utilize batch-wise stock ageing reports to monitor how long batches have been in stock. This information is essential for managing inventory and ensuring that items with expiration dates are used or sold before they expire.
Step 3 : Compare the data from batch-wise stock reports and batch-wise stock ageing reports with the stock summary in the stock ledger. 
Step 4 : Analyze the Unadjusted Batches section within the On Account Batch Entries report. This will help identify any batches that have not been properly adjusted in your accounting system.
Step 5 : Ensure that the opening batch references and balances in your accounting software align with the actual physical inventory on hand. Any discrepancies should be investigated and corrected."

How to edit existing inventory in BUSY?

To edit existing inventory items in BUSY, you can follow these general steps:
Step 1 :Open BUSY:
Step 2 :locate the specific inventory item that you want to edit. You can typically search for items by name, code, or other identifiers.
Step 3 :Once you've located the item, select it to open its details or properties page. This is where you can make changes to the item.
Step 4 :Edit the relevant information for the inventory item. You can typically edit fields such as:
Item Name: Change the name of the item.
Item Code/Number: Update the unique identifier for the item.
Description: Modify the item's description or additional details.
Unit of Measurement: Change the unit in which the item is measured (e.g., pieces, kilograms).
Selling Price: Adjust the selling price of the item.
Purchase Price: Modify the cost at which you acquire the item.
Tax Information: Update tax settings for the item.
Quantity on Hand: Adjust the current quantity in stock if necessary.

Can I access BUSY from multiple systems?

the BUSY Multi-User Edition. It's good to know that there is no specific limit in this edition for certain features or functionalities, such as the number of users. In multi-user editions of accounting software like BUSY, the absence of user limits can be advantageous for businesses that require flexibility in scaling the software to accommodate their growing needs.However, it's essential to keep in mind that while user limits may not be a concern in this edition, other factors, such as hardware infrastructure and network performance, can affect the system's performance when multiple users are simultaneously accessing and working with the software.For precise details about the features, capabilities, and licensing terms of the BUSY Multi-User Edition, it's recommended to consult the official documentation or contact BUSY's customer support or sales team. They can provide you with up-to-date information and guidance on how to best utilize the software for your business requirements.

What is maximum user limit in BUSY?

the BUSY Multi-User Edition. It's good to know that there is no specific limit in this edition for certain features or functionalities, such as the number of users. In multi-user editions of accounting software like BUSY, the absence of user limits can be advantageous for businesses that require flexibility in scaling the software to accommodate their growing needs.However, it's essential to keep in mind that while user limits may not be a concern in this edition, other factors, such as hardware infrastructure and network performance, can affect the system's performance when multiple users are simultaneously accessing and working with the software.For precise details about the features, capabilities, and licensing terms of the BUSY Multi-User Edition, it's recommended to consult the official documentation or contact BUSY's customer support or sales team. They can provide you with up-to-date information and guidance on how to best utilize the software for your business requirements.

Frequently AskedQuestions