Frequently Asked
Questions

Q: How do I create sales orders easily without typing all details manually?

Step 1: Go to the Administration section of BUSY. Step 2: Navigate to Configuration. Step 3:Select Features and Options. Step 4:Choose Inventory.And enable Enable sales Order and Purchase Order . Step 5: Create Order: Enable Sales/purchase Order from Inventory menu . Configure challan options properly . Step 6 : Create Sales Invoice : BUSY software allows us to convert from pick-up sales Oreder with the help of function key F11. This includes all item details information, bill sundry information of the invoice . Step 7: Review and Verify the Invoice : Need to adjust order reference in the sales invoice from the auto populate window . Double-check the information on the sales invoice to ensure accuracy and completeness. Verify that all relevant details are included and correctly calculated.

Q: What is the process for correcting a serial number I provided incorrectly?

Please follow below steps to modify serial number details of the invoice : Step 1 : After enabling serial number tracking, you may need to configure it according to your specific requirements. Step 2 : Need to modify the item master for those products. Step 3 : Locate the product or item for which you want to enable serial number tracking within the item master. Step 4 : Within the item details, you should find an option related to serial number wise details . Enable this option for the specific product. Step 5 : After enabling serial number tracking for the product, save the changes you made to the item master. Step 6 : When creating the invoice, you can add the serial numbers of the products you are selling.

Q: I am not getting the invoice number after quantity in purchase entries, how to fix this?

Step 1 ; If you've already created a voucher or invoice with an incorrect number, open the voucher or invoice that needs correction within the BUSY software. Step 2 : In the voucher or invoice editing screen, locate the voucher number field. Since you are manually numbering the voucher or invoice, you can directly edit the number to the correct value. Step 3 : After correcting the voucher or invoice number, save your changes within the voucher or invoice editing screen. Step 4 : Double-check that the voucher or invoice number now reflects the correct value. Step 5 : If there are no other issues with the voucher or invoice, you can continue with the transaction, making sure that the corrected number is used.

Q: What are the different transactions available in BUSY and how are they related?

In BUSY, a comprehensive range of transaction types is available, encompassing sales, purchases, payments, receipts, journal entries, and various others. These transactions are interlinked, serving as the building blocks for maintaining the financial records and conducting the day-to-day financial activities of a business. BUSY, renowned for its excellence in inventory management, excels in providing users with the tools needed to efficiently oversee their accounting and financial operations. This powerful software offers an array of features, including the management of Challans, parameter details, batchwise specifics, the intricacies of the manufacturing process, as well as meticulous serial number tracking. BUSY thus stands as a versatile solution catering to the diverse needs of businesses, ensuring that they can effectively monitor and manage their financial and inventory-related endeavors.

Q: What is the process to enter returns and replace items in BUSY?

To enter returns and replace items in BUSY, you can follow these steps: 1. Go to the inventory tab and select the feature and option. 2. Enable the option to allow sale return in sale vouchers. 3. Enter the serial number of the item being returned. 4. Use the minus sign to indicate the return quantity. 5. The returned item will be adjusted in your stock. 6. If you want to replace the item, enter the new item's details in a separate voucher. Please note that these steps are a general guideline and may vary depending on your specific requirements and the version of BUSY you are using. It is recommended to refer to the BUSY documentation or contact BUSY support for detailed instructions.

Q: Does BUSY automatically calculate expiry date based on manufacturing date?

Step 1 : After enabling batch-wise details and setting the expiry date, save the changes to the item details. Step 2 : While creating a sales transaction (e.g., a sales invoice), select the item that you previously configured with batch details. Step 3 : In the sales transaction, you will have the option to specify the batch details for the item being sold. Enter the relevant batch number and expiry date for the item in this transaction. Step 4: While creating a purchase transaction (e.g., a purchase invoice), select the item that you previously configured with batch details. Step 5 : In the purchase transaction, specify the batch details for the item being purchased. Enter the relevant batch number and expiry date for the item in this transaction.

Q: How to add batch details for existing items in BUSY?

Step 1 : After enabling batch-wise details and setting the expiry date, save the changes to the item details. Step 2 : While creating a sales transaction (e.g., a sales invoice), select the item that you previously configured with batch details. Step 3 : In the sales transaction, you will have the option to specify the batch details for the item being sold. Enter the relevant batch number and expiry date for the item in this transaction. Step 4: While creating a purchase transaction (e.g., a purchase invoice), select the item that you previously configured with batch details. Step 5 : In the purchase transaction, specify the batch details for the item being purchased. Enter the relevant batch number and expiry date for the item in this transaction.

Q: Where can I find product details to make changes if required?

for creating new item please follows the steps : Open the company => Administration => Masters=>Item=>Add You will be prompted to fill in various details about the item, which may include: Item Name: Give the item a descriptive name. Item Code/ Alias: Assign a unique identifier for the item. Category: Categorize the item based on your business's needs.In categories you can crete product styles . Unit of Measurement (UOM): Specify how the item is measured (e.g., each, kg, liter). Tax Details: Set up tax information for the item, including tax rates and exemptions. Pricing: Define the selling price, cost price, and other pricing details. Description: Add any additional information or description for the item. and finally click on save button or press F2 Key to save the Master

Q: How do I enter products properly into groups and categories?

for creating new item please follows the steps : Open the company => Administration => Masters=>Item=>Add You will be prompted to fill in various details about the item, which may include: Item Name: Give the item a descriptive name. Item Code/ Alias: Assign a unique identifier for the item. Category: Categorize the item based on your business's needs.In categories you can crete product styles . Unit of Measurement (UOM): Specify how the item is measured (e.g., each, kg, liter). Tax Details: Set up tax information for the item, including tax rates and exemptions. Pricing: Define the selling price, cost price, and other pricing details. Description: Add any additional information or description for the item. and finally click on save button or press F2 Key to save the Master

Q: How to create product styles in BUSY?

for creating new item please follows the steps : Open the company => Administration => Masters=>Item=>Add You will be prompted to fill in various details about the item, which may include: Item Name: Give the item a descriptive name. Item Code/ Alias: Assign a unique identifier for the item. Category: Categorize the item based on your business's needs.In categories you can crete product styles . Unit of Measurement (UOM): Specify how the item is measured (e.g., each, kg, liter). Tax Details: Set up tax information for the item, including tax rates and exemptions. Pricing: Define the selling price, cost price, and other pricing details. Description: Add any additional information or description for the item. and finally click on save button or press F2 Key to save the Master

Find Solutions to Common Issues Related to features - inventory parameter batch serial number

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I create sales orders easily without typing all details manually?

Step 1: Go to the Administration section of BUSY.
Step 2: Navigate to Configuration.
Step 3:Select Features and Options.
Step 4:Choose Inventory.And enable Enable sales Order and Purchase Order . 
Step 5: Create Order: Enable Sales/purchase Order from Inventory menu . Configure challan options properly . 
Step 6 : Create Sales Invoice : BUSY software allows us to convert from pick-up sales Oreder with the help of function key F11. This includes all item details information, bill sundry information of the invoice . 
Step 7: Review and Verify the Invoice : Need to adjust order reference in the sales invoice from the auto populate window . Double-check the information on the sales invoice to ensure accuracy and completeness. Verify that all relevant details are included and correctly calculated.

What is the process for correcting a serial number I provided incorrectly?

Please follow below steps to modify serial number details of the invoice :
Step 1 : After enabling serial number tracking, you may need to configure it according to your specific requirements. 
Step 2 : Need to modify the item master for those products.
Step 3 : Locate the product or item for which you want to enable serial number tracking within the item master.
Step 4 : Within the item details, you should find an option related to serial number wise details . Enable this option for the specific product.
Step 5 : After enabling serial number tracking for the product, save the changes you made to the item master.
Step 6 : When creating the invoice, you can add the serial numbers of the products you are selling.

I am not getting the invoice number after quantity in purchase entries, how to fix this?

Step 1 ; If you've already created a voucher or invoice with an incorrect number, open the voucher or invoice that needs correction within the BUSY software. Step 2 : In the voucher or invoice editing screen, locate the voucher number field. Since you are manually numbering the voucher or invoice, you can directly edit the number to the correct value. Step 3 : After correcting the voucher or invoice number, save your changes within the voucher or invoice editing screen. Step 4 : Double-check that the voucher or invoice number now reflects the correct value. Step 5 : If there are no other issues with the voucher or invoice, you can continue with the transaction, making sure that the corrected number is used.

What are the different transactions available in BUSY and how are they related?

In BUSY, a comprehensive range of transaction types is available, encompassing sales, purchases, payments, receipts, journal entries, and various others. These transactions are interlinked, serving as the building blocks for maintaining the financial records and conducting the day-to-day financial activities of a business. BUSY, renowned for its excellence in inventory management, excels in providing users with the tools needed to efficiently oversee their accounting and financial operations. This powerful software offers an array of features, including the management of Challans, parameter details, batchwise specifics, the intricacies of the manufacturing process, as well as meticulous serial number tracking. BUSY thus stands as a versatile solution catering to the diverse needs of businesses, ensuring that they can effectively monitor and manage their financial and inventory-related endeavors.

What is the process to enter returns and replace items in BUSY?

To enter returns and replace items in BUSY, you can follow these steps: 1. Go to the inventory tab and select the feature and option. 2. Enable the option to allow sale return in sale vouchers. 3. Enter the serial number of the item being returned. 4. Use the minus sign to indicate the return quantity. 5. The returned item will be adjusted in your stock. 6. If you want to replace the item, enter the new item's details in a separate voucher. Please note that these steps are a general guideline and may vary depending on your specific requirements and the version of BUSY you are using. It is recommended to refer to the BUSY documentation or contact BUSY support for detailed instructions.

Does BUSY automatically calculate expiry date based on manufacturing date?

Step 1 : After enabling batch-wise details and setting the expiry date, save the changes to the item details.
Step 2 : While creating a sales transaction (e.g., a sales invoice), select the item that you previously configured with batch details.
Step 3 : In the sales transaction, you will have the option to specify the batch details for the item being sold. Enter the relevant batch number and expiry date for the item in this transaction.
Step 4: While creating a purchase transaction (e.g., a purchase invoice), select the item that you previously configured with batch details.
Step 5 : In the purchase transaction, specify the batch details for the item being purchased. Enter the relevant batch number and expiry date for the item in this transaction.

How to add batch details for existing items in BUSY?

Step 1 : After enabling batch-wise details and setting the expiry date, save the changes to the item details.
Step 2 : While creating a sales transaction (e.g., a sales invoice), select the item that you previously configured with batch details.
Step 3 : In the sales transaction, you will have the option to specify the batch details for the item being sold. Enter the relevant batch number and expiry date for the item in this transaction.
Step 4: While creating a purchase transaction (e.g., a purchase invoice), select the item that you previously configured with batch details.
Step 5 : In the purchase transaction, specify the batch details for the item being purchased. Enter the relevant batch number and expiry date for the item in this transaction.

Where can I find product details to make changes if required?

for creating new item please follows the steps : Open the company => Administration => Masters=>Item=>Add 
You will be prompted to fill in various details about the item, which may include:
Item Name: Give the item a descriptive name.
Item Code/ Alias: Assign a unique identifier for the item.
Category: Categorize the item based on your business's needs.In categories you can crete product styles . 
Unit of Measurement (UOM): Specify how the item is measured (e.g., each, kg, liter).
Tax Details: Set up tax information for the item, including tax rates and exemptions.
Pricing: Define the selling price, cost price, and other pricing details.
Description: Add any additional information or description for the item. and finally click on save button or press F2 Key to save the Master

How do I enter products properly into groups and categories?

for creating new item please follows the steps : Open the company => Administration => Masters=>Item=>Add 
You will be prompted to fill in various details about the item, which may include:
Item Name: Give the item a descriptive name.
Item Code/ Alias: Assign a unique identifier for the item.
Category: Categorize the item based on your business's needs.In categories you can crete product styles . 
Unit of Measurement (UOM): Specify how the item is measured (e.g., each, kg, liter).
Tax Details: Set up tax information for the item, including tax rates and exemptions.
Pricing: Define the selling price, cost price, and other pricing details.
Description: Add any additional information or description for the item. and finally click on save button or press F2 Key to save the Master

How to create product styles in BUSY?

for creating new item please follows the steps : Open the company => Administration => Masters=>Item=>Add 
You will be prompted to fill in various details about the item, which may include:
Item Name: Give the item a descriptive name.
Item Code/ Alias: Assign a unique identifier for the item.
Category: Categorize the item based on your business's needs.In categories you can crete product styles . 
Unit of Measurement (UOM): Specify how the item is measured (e.g., each, kg, liter).
Tax Details: Set up tax information for the item, including tax rates and exemptions.
Pricing: Define the selling price, cost price, and other pricing details.
Description: Add any additional information or description for the item. and finally click on save button or press F2 Key to save the Master

Frequently AskedQuestions