Frequently Asked
Questions

Q: How to trace where a specific batch is used?

In some cases, reports may display incorrect batch balances, and this discrepancy can often be attributed to errors in the adjustment or entry of batch numbers during sales transactions. To pinpoint and rectify such issues, a valuable tool at your disposal is the On Account Batch Entries report. By carefully reviewing this report, you can identify and address any incorrect adjustments or entries related to batch numbers. This proactive approach ensures that your reports accurately reflect batch balances, facilitating more precise financial tracking and decision-making within your accounting system.

Q: I am getting an error while entering purchase invoice. It says batch number already exists. What should I do?

In some cases, reports may display incorrect batch balances, and this discrepancy can often be attributed to errors in the adjustment or entry of batch numbers during sales transactions. To pinpoint and rectify such issues, a valuable tool at your disposal is the On Account Batch Entries report. By carefully reviewing this report, you can identify and address any incorrect adjustments or entries related to batch numbers. This proactive approach ensures that your reports accurately reflect batch balances, facilitating more precise financial tracking and decision-making within your accounting system.

Q: I want to enable serial number tracking for my products. What steps should I follow?

To enable serial number tracking for your products, you need to follow the below steps: Step 1 : Go to Administration, then select Configuration, Step 2 : Then select Features / Options, then select Inventory. Step 3 : In the inventory option, you will find the serial number-wise details option. Step 4 : Enbale it and click on the configuration window. In this configuration window, enable the relevant information as you require, click OK, and save the configuration by pressing F2 or the save button.

Q: How to check stock available for a particular item or serial number in BUSY?

To access the item stock information, simply press Ctrl + D to bring up the item ledger. This ledger will present you with both the closing and running balances for the item. Additionally, if you need to examine the stock balance for a specific item serial number, press Ctrl + Q and select Query on item serial Number. Input the required serial number, and the system will present you with the comprehensive history and stock status for that particular item, providing you with the exact report you're looking for.

Q: How do I ensure that the correct warranty status is associated with each item?

To ensure the correct warranty status is associated with each item in BUSY, then follow the below steps. Step 1: Go to administration and then masters Step 2: Then Item and open in modify or can add it if not added ,in right bottom you have to enable the serial numbers and mention the warranty for sales and purchase. Step 3: During voucher entry, the serial number will be maintained for an item and can be adjusted in the sales voucher. Also can mention the warranty if it get changed.

Q: What reports can I generate to view unused batches or batches with issues?

In some cases, reports may display incorrect batch balances, and this discrepancy can often be attributed to errors in the adjustment or entry of batch numbers during sales transactions. To pinpoint and rectify such issues, a valuable tool at your disposal is the On Account Batch Entries report. By carefully reviewing this report, you can identify and address any incorrect adjustments or entries related to batch numbers. This proactive approach ensures that your reports accurately reflect batch balances, facilitating more precise financial tracking and decision-making within your accounting system.

Q: supposed to do if I want to enable the parameter-wise detail feature for barcode maintenance in BUSY Accounting Software?

To enable the parameter-wise detail feature for barcode maintenance in BUSY, you need to follow these steps: Step 1: Open your company then click on Administration tab. Step 2: Select Configuration and click on Features / Options. Step 3: Select Inventory tab and here you can Parameterized Details feature then click on Configure button. Step 4: Here, you need to configure the paramters as required then tick on Generate Barcode No. and done other configurations as per the requirements. Step 5: You need to enable parameter and barcode feature in individual items also.

Q: I entered different prices for various AC models but the parameterized report shows only one price. What is wrong?

If you entered different prices for various AC models but paramerized report shows only one price then please follow the given steps Step 1: Go to administration menu then configuration then feature options then inventory then parametrized details. Step 2: Then look for input transaction price value for each parameter combination and enable it. Step 3: Now while purchase voucher you will see a new column in the parameterized stock details window where you will specify different prices for each parameter then it will show in the parameter report.

Q: I need to enable the full date format in BUSY. Where can I find the date format settings?

If you want to enable the full date format then please follow the given step Step 1: Go to administration menu then configuration then feature options. Step 2: Then select regional setting then date format then change in desired format. Further if you want to enable full date format for batch then please follow the given steps Step 1: Go to administration menu then configuration then feature options. Step 2: Then select inventory option then select Batch wise details Step 3: Then select date input format to full date format then save.

Q: How do I track warranty expiration of items sold based on serial number in BUSY?

Certainly! Here's a step-by-step guide on how to find reports for warranty analysis in BUSY, specifically focusing on expiring warranties and service history: Step 1 : Once you're logged in, look for the Display module or tab. It is typically located in the top menu bar. Step 2 : In the Display module, you'll usually find various categories of reports. Look for a category related to Call Management and then go to AMC/Warranty Details as these types of reports are likely to contain information about expiring warranties and service history.

Find Solutions to Common Issues Related to features - inventory parameter batch serial number

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to trace where a specific batch is used?

In some cases, reports may display incorrect batch balances, and this discrepancy can often be attributed to errors in the adjustment or entry of batch numbers during sales transactions. To pinpoint and rectify such issues, a valuable tool at your disposal is the On Account Batch Entries report. By carefully reviewing this report, you can identify and address any incorrect adjustments or entries related to batch numbers. This proactive approach ensures that your reports accurately reflect batch balances, facilitating more precise financial tracking and decision-making within your accounting system.

I am getting an error while entering purchase invoice. It says batch number already exists. What should I do?

In some cases, reports may display incorrect batch balances, and this discrepancy can often be attributed to errors in the adjustment or entry of batch numbers during sales transactions. To pinpoint and rectify such issues, a valuable tool at your disposal is the On Account Batch Entries report. By carefully reviewing this report, you can identify and address any incorrect adjustments or entries related to batch numbers. This proactive approach ensures that your reports accurately reflect batch balances, facilitating more precise financial tracking and decision-making within your accounting system.

I want to enable serial number tracking for my products. What steps should I follow?

To enable serial number tracking for your products, you need to follow the below steps: 
 Step 1 : Go to Administration, then select Configuration, 
 Step 2 : Then select Features / Options, then select Inventory. 
 Step 3 : In the inventory option, you will find the serial number-wise details option. 
 Step 4 : Enbale it and click on the configuration window. In this configuration window, enable the relevant information as you require, click OK, and save the configuration by pressing F2 or the save button.

How to check stock available for a particular item or serial number in BUSY?

To access the item stock information, simply press Ctrl + D to bring up the item ledger. This ledger will present you with both the closing and running balances for the item. Additionally, if you need to examine the stock balance for a specific item serial number, press Ctrl + Q and select Query on item serial Number. Input the required serial number, and the system will present you with the comprehensive history and stock status for that particular item, providing you with the exact report you're looking for.

How do I ensure that the correct warranty status is associated with each item?

To ensure the correct warranty status is associated with each item in BUSY, then follow the below steps.
Step 1: Go to administration and then masters
Step 2: Then Item and  open in modify or can add it if not added ,in right bottom you have to enable the serial numbers and mention the warranty for sales and purchase. 
Step 3: During voucher entry, the serial number will be maintained for an item and can be adjusted in the sales voucher. Also can mention the warranty if it get changed.

What reports can I generate to view unused batches or batches with issues?

In some cases, reports may display incorrect batch balances, and this discrepancy can often be attributed to errors in the adjustment or entry of batch numbers during sales transactions. To pinpoint and rectify such issues, a valuable tool at your disposal is the On Account Batch Entries report. By carefully reviewing this report, you can identify and address any incorrect adjustments or entries related to batch numbers. This proactive approach ensures that your reports accurately reflect batch balances, facilitating more precise financial tracking and decision-making within your accounting system.

supposed to do if I want to enable the parameter-wise detail feature for barcode maintenance in BUSY Accounting Software?

To enable the parameter-wise detail feature for barcode maintenance in BUSY, you need to follow these steps:
Step 1: Open your company then click on Administration tab.
Step 2: Select Configuration and click on Features / Options.
Step 3: Select Inventory tab and here you can Parameterized Details feature then click on Configure button.
Step 4: Here, you need to configure the paramters as required then tick on Generate Barcode No. and done other configurations as per the requirements.
Step 5: You need to enable parameter and barcode feature in individual items also.

I entered different prices for various AC models but the parameterized report shows only one price. What is wrong?

If you entered different prices for various AC models but paramerized 
report shows only one price then please follow the given steps
Step 1: Go to administration menu then configuration then feature 
 options then inventory then parametrized details.
Step 2: Then look for input transaction price value for each parameter
 combination and enable it.
Step 3: Now while purchase voucher you will see a new column in the
 parameterized stock details window where you will specify 
 different prices for each parameter then it will show in the
 parameter report.

I need to enable the full date format in BUSY. Where can I find the date format settings?

If you want to enable the full date format then please follow the given 
step
Step 1: Go to administration menu then configuration then feature 
 options.
Step 2: Then select regional setting then date format then change in 
 desired format.
Further if you want to enable full date format for batch then please follow
the given steps
Step 1: Go to administration menu then configuration then feature 
 options.
Step 2: Then select inventory option then select Batch wise details
Step 3: Then select date input format to full date format then save.

How do I track warranty expiration of items sold based on serial number in BUSY?

Certainly! Here's a step-by-step guide on how to find reports for warranty analysis in BUSY, specifically focusing on expiring warranties and service history:
Step 1 : Once you're logged in, look for the Display module or tab. It is typically located in the top menu bar.
Step 2 : In the Display module, you'll usually find various categories of reports. Look for a category related to Call Management and then go to AMC/Warranty Details as these types of reports are likely to contain information about expiring warranties and service history.

Frequently AskedQuestions