Frequently Asked
Questions

Find Solutions to Common Issues Related to features - inventory parameter batch serial number

FAQs

What happens if I accidentally duplicate a serial number?

To edit a serial number that you have already entered incorrectly in a BUSY invoice, you can go to the invoice and make the necessary changes to the serial number field. Simply locate the incorrect serial number and replace it with the correct one. Save the changes to update the invoice with the edited serial number.

I enabled the MRP feature but I'm still not seeing the option to select between old and new pricing when I enter a barcode. What do I need to do to get this?

If you enable multiple MRP for the same barcode feature but still not get the old and new pricing while entering the barcode, check the possible aspect:
1.Ensure that allowing multiple MRP for the same barcode feature is configured properly in parameterized details.
2.Cross verify the entry posted is BUSY with a new MRP for the same barcode.

Why is the stock of a returned batch still showing even though a return entry has been made?

The stock of a returned batch may still be showing even though a return entry has been made because the batch may not have been properly adjusted in the inventory. It is important to check and adjust the batch numbers in the On Account Batch Entries report to ensure accurate reporting and tracking of batch balances.

while seeing the paramenterized stock price and amount column is not displayed in the report.

For price & amount column in Parametirized stock report need to follow the below steps 
step 1: open BUSY company
step 2: go to display option under display select Param.wise report then select Parameterized closing stock then to see balance only select balance only or to see details click detailed then mention Show value of Param Y

How do I edit a serial number I already entered incorrectly in a BUSY invoice?

To edit a serial number that you have already entered incorrectly in a BUSY invoice, you can go to the invoice and make the necessary changes to the serial number field. Simply locate the incorrect serial number and replace it with the correct one. Save the changes to update the invoice with the edited serial number.

How to edit or adjust batches in already made sales entries?

To edit or adjust batches in already made sales entries, you can go to the sales voucher and make the necessary adjustments manually. Alternatively, you can use the auto-adjustment utility, which adjusts batches on a FIFO (First-In, First-Out) basis. This utility helps in automatically adjusting batches without the need to select each batch for every item.

How do I properly adjust batches when I record a sale?

To edit or adjust batches in already made sales entries, you can go to the sales voucher and make the necessary adjustments manually. Alternatively, you can use the auto-adjustment utility, which adjusts batches on a FIFO (First-In, First-Out) basis. This utility helps in automatically adjusting batches without the need to select each batch for every item.

I am unable to see a particular field or window while creating transactions in BUSY. Why does this happen?

This issue may occur in BUSY if the particular field or window is not available or accessible in the current version or configuration of BUSY.
Step 1 : Check the user rights for the particular field or feature .
Step 2 : Check the BUSY Lastest version .
Step 3 : Check the features enableor not .

The sales in BUSY are not color-wise but purchase is. How can I make sales non color-wise?

If you want to make sales non color wise then please follow the
given steps
Step 1: You have configured colour parameter value in parameterized
details for item so you are doing purchase with colour parameter.
Step 2: If you want to do sale without non colorwise then you can skip
the window of color wise.

The batch number is missing for some items. How can I add or edit batch numbers?

If the batch number is missing for some items then you have to check the below report and correct it by opening the master and voucher.
Pls follow the below steps :
Step 1: Click on Display
Step 2: Then Batch wise report
Step 3: Then Click on account batch entries
Step 4: Check the entries and then correct it.