Frequently Asked
Questions

Q: What is the difference between open and predefined parameters?

The difference between open and predefined parameters is that open parameters allow you to select the category of a product when adding a purchase voucher, while predefined parameters provide a dropdown list of options to choose from when selecting a category. Open parameters offer flexibility, while predefined parameters offer pre-set options for selection.

Q: How can I view stock levels of serialized items?

In the Software multiple reports are available, follow the steps for reports : Step1- Go to Display Step2- There is three section for the report Stock report (a) Stock status - multiple reports (b) Inventory Books (c) Inventory Summary Step 2 :You can also view the seriAL NUMBER STOCK REPORTS FROM THE SAME MENU .

Q: How can I customize my invoice format in BUSY?

To customize your invoice format in BUSY, you can contact an authorized BUSY dealer/reseller to get a customized template designed according to your requirements. Charges may apply for the customization, and the process usually takes 1 working day. For more details on the customization process, you can email the BUSY R&D team.

Q: How do I customize invoice templates?

To customize your invoice format in BUSY, you can contact an authorized BUSY dealer/reseller to get a customized template designed according to your requirements. Charges may apply for the customization, and the process usually takes 1 working day. For more details on the customization process, you can email the BUSY R&D team.

Q: How do I give feedback or feature requests to the BUSY team for changing configuration or feature?

To give feedback or feature requests to the BUSY team for changing configuration or features, you can contact their support team or customer service. They will assist you in submitting your feedback or feature requests and ensure that they reach the appropriate team for consideration. Or Email on Support ID . Support@busy.in.

Q: How do I check stock by item and size in BUSY? The report is missing some items.

You can check the stock by item and size in BUSY using the 'Parameter' report. To view that report, follow these steps 1. Go to the 'Display Report' section. 2. Select 'Parameterized Report.' 3. Choose 'Parameterized Closing Stock.' Please note that you can only view this report if you are using the parameter feature in BUSY."

Q: How do I merge data from multiple companies or databases in BUSY while reporting?

BUSY has built-in features to display various reports in a multi-company result format. To access multi-company results, navigate to 'Display' => 'MIS Report' => 'Multi Company Results,' and then select the company in which you want to merge your desired report. Click on the report option to display the report as needed.

Q: How will BUSY identify and warn about expired stock batches during sale?

After enabling batch-wise details, you may need to configure additional settings for expiry date and batch number tracking. This configuration can typically be found in the inventory settings or preferences. Configure these settings based on your requirements. For example, set the format for batch numbers and choose whether to track expiry dates.

Q: How to view available/closing stock with item Average sales & purchases price?

Step1- Go to Display and then Stock status and then Closing Stock - Alphabetical-Detailed Step2- Choose as required - All item/Group of item /Selected item --anyone Step3- specify a date range and others Step4- Enable Y sale/purchases separately? Step5- enable Show value of Item Y Step6- click OK or press F2 to Open the report with Sale/ Purchases price

Q: I entered a batch in purchasing but can't see it on the pending screen. What should I do?

If you entered a batch details in purchasing but unable to see in pending data, please check the possible aspects: 1. Ensure the date specified to check the pending batch details. 2. Cross verify that a particular batch is not adjusted in any invoice. 3. Verify the batch details in the existing purchase invoice.

Find Solutions to Common Issues Related to features - inventory parameter batch serial number

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What is the difference between open and predefined parameters?

The difference between open and predefined parameters is that open parameters allow you to select the category of a product when adding a purchase voucher, while predefined parameters provide a dropdown list of options to choose from when selecting a category. Open parameters offer flexibility, while predefined parameters offer pre-set options for selection.

How can I view stock levels of serialized items?

In the Software multiple reports are available, follow the steps for reports :
Step1- 
Go to Display 
Step2- There is three section for the report Stock report 
(a) Stock status - multiple reports
(b) Inventory Books 
(c) Inventory Summary 
Step 2 :You can also view the seriAL NUMBER STOCK REPORTS FROM THE SAME MENU .

How can I customize my invoice format in BUSY?

To customize your invoice format in BUSY, you can contact an authorized BUSY dealer/reseller to get a customized template designed according to your requirements. Charges may apply for the customization, and the process usually takes 1 working day. For more details on the customization process, you can email the BUSY R&D team.

How do I customize invoice templates?

To customize your invoice format in BUSY, you can contact an authorized BUSY dealer/reseller to get a customized template designed according to your requirements. Charges may apply for the customization, and the process usually takes 1 working day. For more details on the customization process, you can email the BUSY R&D team.

How do I give feedback or feature requests to the BUSY team for changing configuration or feature?

To give feedback or feature requests to the BUSY team for changing configuration or features, you can contact their support team or customer service. They will assist you in submitting your feedback or feature requests and ensure that they reach the appropriate team for consideration. Or Email on Support ID . Support@busy.in.

How do I check stock by item and size in BUSY? The report is missing some items.

You can check the stock by item and size in BUSY using the 'Parameter' report. To view that report, follow these steps
1. Go to the 'Display Report' section.
2. Select 'Parameterized Report.'
3. Choose 'Parameterized Closing Stock.'
Please note that you can only view this report if you are using the parameter feature in BUSY."

How do I merge data from multiple companies or databases in BUSY while reporting?

BUSY has built-in features to display various reports in a multi-company result format. To access multi-company results, navigate to 'Display' => 'MIS Report' => 'Multi Company Results,' and then select the company in which you want to merge your desired report. Click on the report option to display the report as needed.

How will BUSY identify and warn about expired stock batches during sale?

After enabling batch-wise details, you may need to configure additional settings for expiry date and batch number tracking. This configuration can typically be found in the inventory settings or preferences. Configure these settings based on your requirements. For example, set the format for batch numbers and choose whether to track expiry dates.

How to view available/closing stock with item Average sales & purchases price?

Step1-
Go to Display and then Stock status and then Closing Stock - Alphabetical-Detailed
Step2- 
Choose as required - All item/Group of item /Selected item --anyone 
Step3-
specify a date range and others 
Step4- 
Enable Y sale/purchases separately?
Step5-
enable Show value of Item Y
Step6-
click OK or press F2 to Open the report with Sale/ Purchases price

I entered a batch in purchasing but can't see it on the pending screen. What should I do?

If you entered a batch details in purchasing but unable to see in pending data, please check the possible aspects:
1. Ensure the date specified to check the pending batch details.
2. Cross verify that a particular batch is not adjusted in any invoice.
3. Verify the batch details in the existing purchase invoice.

Frequently AskedQuestions