How do I troubleshoot performance and connectivity issues in BUSY?

To troubleshoot performance and connectivity issues in BUSY, First you have to identify that on which system BUSY running slow server system or client system ( In case of multiuser license).
If it is server system then can try the below steps:
Step 1: Clear temporary files and free up disk space on your computer.
Step 2: Restart your computer to refresh the system.
Step 3: Ensure your system meet the minimum system requirements for BUSY.
Step 4: Check your data size in which you are working.
Step 5: Check for any available updates for BUSY and install them.
Step 6: Close any unnecessary programs or applications running in the background.
Step 7: If SQL Database then make sure sql services is being running properly.
If it is client server then can try the below steps:
Step 1: Check connectivity between server and client either it is LAN or WIFI.
Step 2: Check the server IP pinging time on client system by mention
"ping (IP Address) -t" in run command, it should be 1 ms.
Step 3: Check can able to access data folder under the network tab.
If same issue persists you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at [support@busy.in].