Frequently Asked
Questions
Find Solutions to Common Issues Related to installation - busy on other os
If my computer stops working, how can I install BUSY on a new computer?
If your computer stops working and you need to install BUSY in another
computer you can follow the steps
If you have dongle license then follow the step
Step1 download BUSY from official website www.busy.in and install
in new system
Step2 insert the dongle license in system and run BUSY
If you have softlock license then follow the steps
Step1 install BUSY in new system and from select BUSY model option
choose your BUSY model and user and save
Step2 go to license management and surrender softlock using your
register mail ID password and serial number
Step3 If you forget password then from surrender softlock option press
on forget password and you will receive mail of BUSY registration password
then surrender
Step4 From license management option click on softlock registration and
put your serial number and activation key then validate
Step5 after validating fill the mail id and password and reenter password
then click on register
Step6 after clicking on register you will receive license file on mail ID
then download it and copy
Step7 paste the license file on BUSYwin folder and restart BUSY
I want to run Bizi on a different system. What is the process to do this?
To run BUSY on a different system you need to follow the steps
Step1 Go to BUSY official websit and download setup file then
install BUSY
Step2 Restore the back up in new system
Step3 open BUSY and go to license management option and Click on surrender
softlock option if you have a softlock license
Step4 Fill the serial number mail ID and password and surrender softlock
Step5 Again go to license management and click on get softlock activation key if
its not available then fill serial number mail id and password and Ok
Step5 after getting the activation key in your mail again go to license management
and click to softlock registration then fill serial number and activation key details and click
to validate then again fill mail id and password and resave password then click on register
Step the softlock license will be receive on your mail so download and copy it and paste
it in BUSYwin folder then restart BUSY
How do I check the compatibility of BUSY if I get errors while using it?
To check the compatibility of BUSY and resolve errors, you can try the following steps:
1. Make sure your system meets the minimum system requirements for BUSY.
2. Update your software to the latest version available.
3. Check if there are any updates or patches available for your operating system.
4. Verify that your system has the required versions of.NET Framework and other dependencies.
5. Disable any antivirus or security software temporarily to see if it is causing conflicts.
6. Run BUSY in compatibility mode for your operating system.
7. Ensure that you have the necessary administrative rights to access and use all features of the software.
8. If the issue persists, contact BUSY customer support for further assistance.
What's the correct procedure for using BUSY on multiple systems with the same dongle?
For multiuser mode, you need to have a stable LAN/Wi-Fi network and a fast IP pinging speed. This will ensure that your data is synchronized and updated across multiple computers. The recommended IP pinging speed is 1 ms.
BUSY has launched a product name BUSY Online. This is a product offered by BUSY that allows you to access your data online from any device.. Furthermore there also third party application which allows to run BUSY remotely. For more details you can concern to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in .
How can I transfer my company data from an old device to a new one in BUSY?
You can easily trasnsfer the data from your old system to the another system.
Take the backup from your old system with the below steps :
Step 1: Click on Company Menu
Step 2: Then set data directory, the location which has mentioned here you have copy and paste it in external drive.
Step 3: In the Another System, Download the BUSY from www.busy.in site
Step 4: Then extract the BUSY setup and install it.
Step 5: Insert the pendrive then copy and paste the data in the local drive and set data directory till data folder in BUSY.
How to transfer BUSY license and data to another computer?
For BUSY License : We have Dongle and Softlock License.
Dongle : It is kind of pendrive, When we change system have to connect it on USB Port.
Softlock : We have to do softlock registration process which can be bind with hard disk, Machine ID and IP Address.
For BUSY Data : We have many options to shift data to another system like can copy on pendrive and paste it on another system, Through we transfer can create data link and send it on email, whatsapp etc.
If i have multi user license then how can i connect it with client system?
If you have multi user license and want to connect it with client system in BUSY follow below steps:
Step1: Ensure both server and client system are in same location and connected through Lan with proper connectivity
Step2: After that make sure to share data folder from mainserver with full rights and permissions
Step3: Then open BUSY in client system and go to company menu
Step4: Now click on set data directory option and specify data path by browsing from networking and save the configuration
How to open BUSY on my computer?
When the system is changed then we need to install the BUSY.
Pls Follow Below Steps For Full Setup from Site :
Step 1: Take the Data Backup
Step 2: Go to the site www.busy.in
Step 3: Download and extract it BUSY setup
Step 4: Install it in the system
Step 5: BUSY icon will get create on Desktop
Step 6: Click on the icon and BUSY will get open.
Improve speed in BUSY. How?
To improve the performance of BUSY to meet the basic requirement mention it.
Pls find the Below Required details :
Operating System: Windows 7 or higher
Processor: Intel Core i3 or equivalent
RAM: 4 GB or higher
Hard Disk Space: 2 GB of free space
Display: Minimum resolution of 1024x768 pixels
Internet Connection: Required for activation and updates.
What are the minimum system requirements for BUSY to function smoothly?
The minimum system requirements for BUSY to function smoothly can vary depending on the version. but typically include:
1. Operating System: Windows 7 or later.
2. Processor: Intel Core i3 or equivalent.
3. RAM: 4 GB or more.
4. Hard Disk: 10 GB of free space.
5. Display: 1366x768 resolution or higher.
6. Internet: Required for updates and online features, GSP functionality, and BUSYCloud purpose.
