Frequently Asked Questions

If the System crashes or freezes,if you are re install your BUSY accounitng software to your system again you can follow these steps:
 Step 1:Open the busy.in website,
 Step 2:Go to Downloads section,
 Step 3:Download the latest setup of BUSY Accounitng Software,
Step 4:Please install BUSY on the drive where...

To install BUSY can follow these steps:
Step 1: First download the setup from our official website i.e, www.busy.in under the download section in resources tab.
Step 2: Run this setup by double click on that.
Step 3: Follow the instructions on the screen and choose the location where you...

Accounting for inventory goods received but not yet invoiced involves recording the receipt of inventory items before receiving the supplier's invoice. This process is known as Goods Received Note (GRN) or Purchase Challan.
To account for inventory goods received but not yet invoiced in a voucher entry follow the below...

The purpose of a Stock Transfer Voucher Entry in inventory management of BUSY Software is to record the transfer of inventory items between different locations or warehouses within the same organisation. This process facilitates accurate tracking of inventory movements, ensures proper inventory control, and maintains consistency in financial records....

If you want to install BUSY and configure it in the system then please follow the steps given below:
 Step 1: Visit Our Official website of BUSY i.e www.busy.in
 Step 2: Click on Resources Menu
 Step 3: Click on Downloads Option
 Note : Here you are get All BUSY setup 
 ...

Before reinstalling or upgrading the BUSY Agent in BUSY, it is important to take the following preparations:
1. Backup your company data: Make sure to create a backup of all your important company data before proceeding with the reinstallation or upgrade. This will ensure that your data is safe and...

To troubleshoot errors or issues during the download or installation of BUSY, you can try the following steps:
 Step 1. Check your internet connection: Ensure that you have a stable internet connection to download the software files without interruptions.
 Step 2. Disable antivirus or firewall: Temporarily disable any antivirus or firewall software on your system, as they may interfere with the installation process.
 Step 3. Download from official source: Make sure you are downloading the software from the official website or a trusted source to avoid any corrupted or modified files.
 Step 4. Verify system requirements: Check if your system meets the minimum system requirements specified by BUSY. Ensure that your operating system, processor, memory, and disk space meet the requirements.
 Step 5. Run as administrator: Right-click on the installation file and select Run as administrator to give the installation process necessary permissions.
 Step 6. Restart your computer: Sometimes, a simple restart can resolve installation issues. Restart your computer and try installing the software again.
 Step 7. Try a different version: If you are encountering errors with a specific version of BUSY, try downloading and installing a different version to see if the issue persists.

If you are experiencing difficulties receiving the verification code on your phone number while attempting to register a Demo license in BUSY, please follow below steps:
 Step 1 : Ensure that your phone has an active and stable network connection, as this is essential for receiving verification codes.
 Step 2 : Double-check that you have entered your phone number accurately.
 Step 3 : Verify that your mobile carrier is not experiencing any service disruptions that could affect your ability to receive SMS messages.
 Step 4 : Check if you have inadvertently blocked SMS messages from unknown or specific senders on your phone. Adjust your phone's settings to allow messages from the BUSY (Sender).
 Step 5 : Sometimes, verification codes may be mistakenly categorized as spam or junk by your phone's messaging app. Check these folders for any misplaced messages.
 Step 6 : If you have not received the verification code within a reasonable time frame, use the option to resend the code within the software.
 If the issue persists, contact to customer support on 8282828282 for assistance.

To change the installation location or data storage location for BUSY on your computer, you can follow these steps:
 1. Close the BUSY software if it is open.
 2. Create a new folder in the desired location where you want to store the BUSY data.
 3. Open the Control Panel on your computer.
 4. Go to "Programs" or "Programs and Features" (depending on your operating system).
 5. Find BUSY in the list of installed programs and select it.
 6. Click on the "Uninstall" or "Change" button.
 7. Follow the prompts to uninstall BUSY from your computer.
 8. Once uninstalled, download the latest version of BUSY from the official website.
 9. During the installation process, you will be prompted to choose the installation location.
 10. Select the new folder you created as the installation location.
 11. Complete the installation process.
 12. When you open BUSY again, it will use the new installation location and store data in the specified folder.
 Please note that these steps may vary slightly depending on your operating system and version of BUSY software.

If you're having trouble making reports in the latest BUSY and you want to switch back to an older version, here's how: 
 Step 1: Get Advice from Support: Before doing anything, talk to the BUSY technical support team. Don't downgrade your software without consulting them. 
 Step 2: Backup Your Data: If the support team suggests downgrading, make sure to back up your data first for safety. Also, go to the BUSY website (https://busy.in/) and download the older software version. 
 Step 3: Data Warning: When you open your data with the older software, a warning might pop up. It will say your data is from a newer version and not recommended for the current version. It'll ask if you want to continue at your own risk. You can say "yes" if you want to use it. Your data will still be there, but sometimes there may be errors. So, make sure you have the latest backup just in case.