Frequently Asked
Questions

Find Solutions to Common Issues Related to installation - full setup download

FAQs

I am getting repeated errors/crash when using BUSY. What could be the reason and how to troubleshoot?

 For installation of BUSY, please follow below steps:
Step 1: Download BUSY 21 setup from busy.in and installed it on your system
Step 2: Open BUSY icon shown on your desktop, click license management option in company tab
Step 3: Select softlock registration option
Step 4: Specify bind softlock with on harddisk/Machine ID or on IP address
Step 5: Mention serial No. and activation Key received from from BUSY, click on Validate s.no
Step 6: Mention required Registration details
Step 7: Specify registration email and password( email id sholud be double checked as further communication will be share on this ID)
Step 8: Click Register button
Step 9: A Licence file has been shared on your registred mail ID, download that file and paste it on BUSYwin folder where you have install BUSY
Step 10: Re-open BUSY to load license configuration

I am unable to download or install BUSY. What could be causing this issue?

 For installation of BUSY, please follow below steps:
Step 1: Download BUSY 21 setup from busy.in and installed it on your system
Step 2: Open BUSY icon shown on your desktop, click license management option in company tab
Step 3: Select softlock registration option
Step 4: Specify bind softlock with on harddisk/Machine ID or on IP address
Step 5: Mention serial No. and activation Key received from from BUSY, click on Validate s.no
Step 6: Mention required Registration details
Step 7: Specify registration email and password( email id sholud be double checked as further communication will be share on this ID)
Step 8: Click Register button
Step 9: A Licence file has been shared on your registred mail ID, download that file and paste it on BUSYwin folder where you have install BUSY
Step 10: Re-open BUSY to load license configuration

What steps should I take before updating to the latest version of BUSY software?

 Before updating to the latest version of BUSY software, you should take the following steps: 
1. Take a backup of your company data to ensure it is safe.
2. Make sure you have the necessary system requirements for the new version.
3. Check if there are any specific instructions or guidelines provided by BUSY for the update process.
4. Close any instances of BUSY software that are currently running.
5. Download the latest version of BUSY software from the official website busy.in.
6. Follow the installation instructions provided by BUSY to install the new version.
7. Open BUSY software and check the version you installed and then open company with backup or without backup if already taken
7. After installation,verify that your data has been successfully migrated to the new version.

How to reinstall BUSY without data loss?

 To reinstall BUSY without data loss, follow these steps:
1. Take a backup of your company data: Before reinstalling, make sure to create a backup of all your company data to ensure it is not lost during the reinstallation process.
2. Uninstall the existing software: Go to the Control Panel on your computer, find the BUSY, and uninstall it.
3. Download the latest version: Visit the official BUSY website and download the latest version of the software.
4. Install the software: Run the installation file and follow the on-screen instructions to install the software on your computer.
5. Restore your company data: After the installation is complete, open the software and restore your company data from the backup you created earlier.
By following these steps, you can reinstall BUSY without losing any of your company data.

What is the correct procedure to uninstall and reinstall BUSY?

 To uninstall and reinstall BUSY, follow these steps:
Step 1. Go to the Control Panel on your computer.
Step 2. Click on "Programs" or "Programs and Features."
Step 3. Find BUSY in the list of installed programs.
Step 4. Select BUSY and click on "Uninstall" or "Remove."
Step 5. Follow the prompts to complete the uninstallation process.
Step 6. Once the software is uninstalled, restart your computer.
Step 7. After restarting, download the latest version of BUSY from the official website.
Step 8. Run the installation file and follow the on-screen instructions to reinstall BUSY.
Step 9. Once the installation is complete, launch the software and enter your license information, if required.
Step 10. Restore your company data from the backup, if you have one.
Note: It is recommended to take a backup of your company data before uninstalling BUSY to avoid any data loss.

I am having trouble installing the latest update of BUSY. What should I do?

 If you are facing problem while installing BUSY latest update, you can try these troubleshooting steps:
Step 1: Make sure you have downloaded the correct setup of BUSY from our official website, www.busy.in or from BUSY itself.
Step 2: Ensure that you have enough space available on your system drive where you want to install BUSY.
Step 3: Make sure you have closed any existing instance of BUSY that is running on your system. You can check the task manager and end any BUSY process that is active.
Step 4: If you encounter any error during the installation, try to disable your antivirus software temporarily. Some antivirus software may block or interfere with the installation process.
Step 5: You need to enable your antivirus software again after the installation is complete.

What is the procedure to uninstall and reinstall BUSY?

 To uninstall and reinstall BUSY, you can follow these steps: 
1. Go to the Control Panel on your computer.
2. Locate the "Programs" or "Programs and Features" option.
3. Find BUSY in the list of installed programs.
4. Select BUSY and click on the "Uninstall" button.
5. Follow the prompts to complete the uninstallation process.
6. Once uninstalled, download the latest version of BUSY from the official website.
7. Run the downloaded setup file and follow the installation instructions.
8. After installation, launch BUSY and activate it using your license key.
9. Restore your company data from the backup you created before uninstalling, if necessary.
Note: Uninstalling and reinstalling BUSY may result in the loss of any unsaved data, so it is important to back up your company data before proceeding.

I am having trouble installing the software update. What should I do?

 If you are facing problem while installing BUSY, you can try these troubleshooting steps:
Step 1: Make sure you have downloaded the correct setup of BUSY from our official website, www.busy.in.
Step 2: Make sure you have enough space available on your system drive where you want to install BUSY.
Step 3: Make sure you have closed any existing instance of BUSY( If already installed) that is running on your system. You can check the task manager and end any BUSY process that is active.
Step 4: If you encounter any error during the installation, try to disable your antivirus software temporarily. Some antivirus software may block or interfere with the installation process.
Step 5: You can enable your antivirus software again after the installation is complete.

How can I upgrade my older version of BUSY and migrate my data to the latest version?

 To upgrade your older version of BUSY and migrate your data to the latest version, you can follow these Steps:
Step 1 : Take a backup of your data from the older version.
Step 2 : Download and install the latest version of BUSY from the official website.
Step 3 : Open the latest version of BUSY and go to the "File" menu.
Step 4 : Select the "Restore" option and choose the backup file from the older version.
Step 5 : Follow the on-screen instructions to complete the data migration process.
Step 6 : Once the migration is complete, you can start using the latest version of BUSY with your existing data.
Please note that it is always recommended to take a backup of your data before upgrading to ensure the safety of your information.

How to upgrade to latest version or migrate data in BUSY?

 Pls Follow Below Steps :
For Full Setup from Site
Step 1: Take the Data Backup
Step 2: Go to the site www.busy.in
Step 3: Download and extract it BUSY setup
Step 4: Install it in the system
For Product andStatutory Updates
Step 1: Take the Data Backup
Step 2: Click on Company Menu
Step 3: Check BUSY Updates
Step 4: Either download Full Setup & Product and Statutory Updates
Step 5: Install it in which BUSY is already installed.
In BUSY, Can import data through Excel from Other Software.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Data Export Import
Step 3: Import Vouchers from Excel
Step 4: Select Voucher Type
Step 5: Create Format
Step 6: Configure Format of data field as per excel column
Step 7: Specify the Excel data sheet & Import it.
Note :- Do Process After Data Backup

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

phone Sales & Support:

+91 82 82 82 82 82
+91 11 - 4096 4096