Frequently Asked Questions

To update BUSY latest release, please follow these steps :
Step1 : Close company 
Step 2 : Go to company menu then backup data, take all company backup or copy data folder.
Step 3 : Then go to check BUSY updates download both prod and stat setup
Step 4 : Close BUSY
Step 5 : Install both setup in same drive where BUSY already installed.

Yes, I can help you to update BUSY release by following below steps:
Step1: Open BUSY software and then go to company menu
Step2: Then click on Check BUSY update option and then click on download button to start downloading
Step3: After downloading the set up, go to desktop and run both setup one by one and install it where BUSY is already installed

To update BUSY latest release, please follow these steps :
Step1 : Close company 
Step 2 : Go to company menu then backup data, take all company backup or copy data folder.
Step 3 : Then go to check BUSY updates download both prod and stat setup
Step 4 : Close BUSY
Step 5 : Install both setup in same drive where BUSY already installed.

To update BUSY latest release, please follow these steps :
Step1 : Close company 
Step 2 : Go to company menu then backup data, take all company backup or copy data folder.
Step 3 : Then go to check BUSY updates download both prod and stat setup
Step 4 : Close BUSY
Step 5 : Install both setup in same drive where BUSY already installed.

Please follow below steps to update BUSY release. 
Step 1: Open BUSY and click the check BUSY update.
Step 2: Click on Download Updates.
Step 3: Close BUSY and Run downloaded setup. 
Step 4: When both setup of update has been installed successfully then open BUSY and check updated release.
Note: Make sure to take latest backup of the data before release update

While updating BUSY release failing update, there may be several reasons : 
1. Internet Connectivity issue
2. BUSY open in backend
3. Insufficient disck space
4. Release is not installed in same drive where BUSY is installed
At the time of updating release BUSY should be closed and release should be installed in same drive where BUSY is installedand network connectivity should be proper

You are required to manually update BUSY in all locations one by one. Prior to that, it is essential to update BUSY in the main system. 
If you encounter issues related to corruption or unupdated balances, you can resolve them by running a database reindex in the main system. This action will automatically address the problem across all systems.

The frequency of updates for the BUSY app may vary. Updates are released periodically to improve the software and address any issues. While updates are intended to enhance the app's functionality, there is a possibility that they may cause temporary problems with file transfer. It is recommended to backup your data before updating to minimize any potential issues.

To ensure that BUSY data remains intact when updating to newer versions always suggest to refer below points :
1. Keep a data backup before updating in updated version
2. Sufficient space should be available in the drives.
3. No more instances should be available of BUSY, if it is showing then remove all of them and install the full setup.

To download the updates setup in BUSY, follow these steps:
Step 1: Take the latest backup of your data.
Step 1: Open the BUSY application
Step 2: Click on Company menu then select the Check BUSY update option.
Step 3: Specify the path to download the update setups then click on Download updates tab. Two setup files will appear in specified path.