Frequently Asked Questions

The things to keep in mind before installing release setups in BUSY are:
1.Take the latest backup of your data before updating BUSY release.
2.All the BUSY instance along with BUSY agent and dongle server must be close before installing release setup.
3.BUSY release setups must be install in same drive and folder in which BUSY exists.

It is possible that the columns like HSN codes were not included in the report format. 
 you need to confirm HSN code column or any other column which are not available in BUSY Standard report. so you can add HSN Code or any other columns as you required in report Custom Columns.

BUSY provides software updates periodically, but the frequency of updates may vary.
yes you can edit the distance if entered incorrectly during e-way bill generation.
For change distance follow these steps:
1. open voucher and save 
2. when you save voucher transport window open automatic
3. In transport window you can mention distance according to your need

for update BUSY Letest relese see the following Step
Step 1: Disiable Antivirus and restart your System
Step 1: Login to the BUSY portal from your browser at wwwdotBUSYdotin.
Step 2: Go to download Seaction
Step 3: Click on Download BUSY 21 Letest Release.
Step 4: After downloading, run the setup file on your existing BUSY installation path

To know more about the latest enhancements and features in BUSY, please follow these steps:
1. Navigate to the Help menu.
2. Select What's New Help content
3. Download the document and view it.
4. Alternatively, you can visit the official BUSY website at www.busy.in and check
5. Or contact the Support team at 8282828282 for more information.

For update BUSY Latest release see the following Step:
Step 1: Disiable Antivirus and restart your System
Step 1: Login to the BUSY portal from your browser at wwwdotBUSYdotin.
Step 2: Go to download Seaction
Step 3: Click on Download BUSY 21 Letest Release.
Step 4: After downloading, run the setup file on your existing BUSY installation path

Here are the minimum system requirements to run the latest version of BUSY.
 1. The system should have a minimum of 4 GB of RAM.
 2. Sufficient space should be available on the hard disk.
 3. The operating system should be the latest version of Windows.
 4. A Good Antivirus should be installed.

Please follow below steps to update BUSY release. 
Step 1: Open BUSY and click the check BUSY update.
Step 2: Click on Download Updates
Step 3: Close BUSY and Run downloaded setup where you have installed the BUSY.
Step 4: When both setup of update has been installed successfully then open BUSY and check updated release.

for resolve Auth token error see the following steps
Step 1: Disiable Antivirus and restart your System
Step 1: Login to the BUSY portal from your browser at wwwdotBUSYdotin.
Step 2: Go to download Seaction
Step 3: Click on Download BUSY 21 Letest Release.
Step 4: After downloading, run the setup file on your existing BUSY installation path

to renew BLS See the following steps:
Step 1: Right-click the BUSY Icon See the shortcut properties.
Step 2: Copy the license file that you received in your email.
Step 3: Then Open BUSY go to Company Ment and select Check BUSY Updates
Step 4: Download the update file and install it in the BUSYwin folder.