Frequently Asked
Questions

Find Solutions to Common Issues Related to installation - product statutory

FAQs

How often are software updates released that could fix bugs like incorrect quantities on invoices?

BUSY is updated with new features periodically. The frequency of updates may vary, but the software is regularly updated to keep adding new features to enhance your experience and performance. Further, if any bug in the software it will resolved as soon as possible in upcoming release.

How to update my BUSY release ?

If want to update BUSY release, please follow these steps :
Step 1 : Go to company menu and from backup data take your backup
Step 2 : In company menu go to check BUSY updates
Step 3 : Download and install BUSY setups in same drive where BUSY installed.

I seem to be having connectivity issues when trying to update BUSY through your host. What can I try from my end to troubleshoot this?

If you are facing connectivity issues while updating BUSY, check the following aspects: 
1.Ensure that the internet is connected properly and is stable.
2.Exclude BUSY from antivirus and Windows firewall settings.
3.Try changing the internet connection of the system to troubleshoot the issue.

Why does the runtime error 430 occur in BUSYOpen after updating BUSY?

The Runtime Error 430 in BUSYOpen after updating BUSY releases can occur if you mistakenly install the BUSY release setup in the wrong folder. It is crucial to install BUSY setups in the same drive and folder where BUSY is already installed to avoid this error.

How often does BUSY provide software updates? Will I be notified?

BUSY is updated with new features periodically. The frequency of updates may vary, but the software is regularly updated to keep adding new features to enhance your experience and performance. You can check for updates by going to Check BUSY Updates from Company and Help menu.

Why does the runtime error occur in BUSYOpen after updating BUSY?

The Runtime Error 430 in BUSYOpen after updating BUSY releases can occur if you mistakenly install the BUSY release setup in the wrong folder. It is crucial to install BUSY setups in the same drive and folder where BUSY is already installed to avoid this error.

The latest update to BUSY seems to be causing problems. How can I rollback or uninstall the update?

To uninstall BUSY from your system, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to the control panel and select programme and features.
Step 3: Right click on the BUSY application and choose uninstall.
Step 4: Wait for the process to complete

I upgraded from BUSY to Will I still be able to access my previous data and reports?

Yes, you will still be able to access your previous data and reports after upgrading in latest version. In the latest version includes fixes for critical bugs. It is advised to take a backup of your data before installing any new version of the software.

Is it recommended to take a backup before updating BUSY to the latest version?

Yes, it is recommended to take a backup before updating BUSY to the latest version as after updating BUSY to the latest version it will prompt to upgrade data to a higher version so its important to take backup for a safety and security purpose

How Can I Upgrade the BUSY Letest Version?

For an upgrade, BUSY, see the following steps:
Step 1: Login to the BUSY portal from your browser at wwwdotBUSYdotin.
Step 2: Go to download Seaction
Step 3: Click on Download BUSY 21 Letest Release.
Step 4: After downloading, run the setup file on your existing BUSY installation path