Frequently Asked
Questions

Q: What is the latest version of the BUSY desktop software? Is version available yet?

for check letest BUSY Relese See the following steps: Step 1: After logging in to the company, go to the Help Menu. Step 2: Click on Check BUSY Updates and see the BUSY new release.

Q: Why is the BUSY takes time while update data after update BUSY release?

If you update the BUSY release, data updation will take little time in order to upgrade data as per new release. Further, Kindly take latest backup of your data before updating the data.

Q: What is the process for updating the software or troubleshooting issues?

To update BUSY , follow the steps below : Step 1: After open BUSY go to check BUSY updates Step 2: Download the updates Step 3: after closing BUSY install the setup downloaded in BUSY

Q: What is the product development roadmap and new features for BUSY?

To know about the new features of BUSY you need to visit our official website as whenever new update appears the information of new features is provided by us in the release notes

Q: When updating to the latest release of BUSY software, should I download the product update only or the full setup?

When updating to the latest release of BUSY software, you can either download the product update along with the statutory update if available, or you can choose to download the full setup.

Q: Will my current data and settings remain intact after I upgrade to the new version?

Yes, your current data and settings will remain same after you upgrade to the new version of BUSY. However, we recommend to take backup of your data before upgrading your BUSY software.

Q: Who do I contact if I face any problems during or after BUSY software update?

If you are facing problems during or after update BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

Q: I am using BUSY rel -will that impact my ability to add address fields?

Adding address fields will not have any negative impact; you can easily use them. Additionally, it is advisable to use the updated version to access the latest updates and features in BUSY.

Q: How often is the software updated and are updates included with my plan?

The software updates depend on new feature release taxation changes or update or bug fixing if required If your buly license subscription period is active then the updates are included on it

Q: Is there a way to automatically receive updates rather than manually checking?

Yes while you open BUSY there is pop window will show to update the software to that version you have to update then if you are using old version then update BUSY

Find Solutions to Common Issues Related to installation - product statutory

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What is the latest version of the BUSY desktop software? Is version available yet?


for check letest BUSY Relese See the following steps:
Step 1: After logging in to the company, go to the Help Menu.
Step 2: Click on Check BUSY Updates and see the BUSY new release.

Why is the BUSY takes time while update data after update BUSY release?

If you update the BUSY release, data updation will take little time in order to upgrade data as per new release. Further, Kindly take latest backup of your data before updating the data.

What is the process for updating the software or troubleshooting issues?

To update BUSY , follow the steps below :
Step 1: After open BUSY go to check BUSY updates 
Step 2: Download the updates
Step 3: after closing BUSY install the setup downloaded in BUSY

What is the product development roadmap and new features for BUSY?

To know about the new features of BUSY you need to visit our official website as whenever new update appears the information of new features is provided by us in the release notes

When updating to the latest release of BUSY software, should I download the product update only or the full setup?

When updating to the latest release of BUSY software, you can either download the product update along with the statutory update if available, or you can choose to download the full setup.

Will my current data and settings remain intact after I upgrade to the new version?

Yes, your current data and settings will remain same after you upgrade to the new version of BUSY. However, we recommend to take backup of your data before upgrading your BUSY software.

Who do I contact if I face any problems during or after BUSY software update?

If you are facing problems during or after update BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

I am using BUSY rel -will that impact my ability to add address fields?

Adding address fields will not have any negative impact; you can easily use them. Additionally, it is advisable to use the updated version to access the latest updates and features in BUSY.

How often is the software updated and are updates included with my plan?

The software updates depend on new feature release taxation changes or update 
or bug fixing if required 
If your buly license subscription period is active then the updates are included on it

Is there a way to automatically receive updates rather than manually checking?

Yes while you open BUSY there is pop window will show to update the software to that version you have to update then if you are using old version then update BUSY

Frequently AskedQuestions