Frequently Asked
Questions
Find Solutions to Common Issues Related to installation - product statutory
What is the latest software release of BUSY and how do I update to it?
The latest version of BUSY changes time to time and it is available on official site www.busy.in to update it
Can I revert to the previous version if I face issues with the update?
Yes, You have the option to revert to the previous version of BUSY software, but we do not recommend it.
When will the next major update to BUSY be released?
There is no information available on duration and time limit when the next major update to BUSY will be released.
Will there be any changes in the billing process in the next software update?
There is no information available regarding any changes in the billing process in the next software update for BUSY.
How can I revert to the previous version if issues persist after updating BUSY?
After Data backup, uninstall current BUSY from control panel then install it previous BUSY version as per your need.
What is your release schedule for BUSY product updates and new features?
There is no fix time specify for updates in BUSY. It depends upon the requirements and upgradation in feature
Does updating BUSY affect integrations?
It may affect integration in your BUSY data. It is recommended to keep backup of your data before updation
Are there any other concerns or questions I should be aware of before proceeding with the upgrading BUSY software?
Before upgrading the BUSY software you should take latest backup of the data then proceed for upgrading BUSY.
Do I need to update BUSY on both the main server and individual client machines when updating versions?
Yes, you need to update BUSY on both the main server and individual client machines when updating versions.
Do I need to close the all BUSY instance along with BUSY agent before updating release?
Yes, it is necessary to close all the BUSY instance along with BUSY agent to update BUSY release.